The Home Depot Reviews in United States | Glassdoor

The Home Depot US Reviews

Updated September 23, 2017
9,704 reviews

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United States

3.5
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The Home Depot President & CEO Craig Menear
Craig Menear
2,602 Ratings

9,704 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (28)

    "Awesome Place to Work/Retire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Bradenton, FL
    Former Employee - Head Cashier in Bradenton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Best Insurance Ever,Great Company,401K,Profit Sharing,Feels like you are working with your Family. Overall a Awesome Place to work.

    Cons

    Really didn't have any cons to speak of.

    Advice to Management

    Upper Management needs to listen to there employee's when there is a problem with someone in Management.

    The Home Depot Response

    Feb 21, 2017 – Client Partner

    Thank you for your hard work and congratulations on your retirement! We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Our... More


  2. Helpful (270)

    "Changed my opinion about retailing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Execution Associate in Loveland, CO
    Current Employee - Merchandising Execution Associate in Loveland, CO
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (More than a year)

    Pros

    The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

    Cons

    Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

    Advice to Management

    Stop promoting associates based off of favoritism.

    The Home Depot Response

    Jun 29, 2015 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking... More

  3. "Prior service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Freight Associate in Santa Ana, CA
    Former Employee - Overnight Freight Associate in Santa Ana, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (Less than a year)

    Pros

    Lived how they took me in being a vet, and teaching me the ways of the company. Sending me to a course to improve my opportunities wirhin.

    Cons

    Didn't have any issues. Very understanding. Management was understanding and knew my issues daily.


  4. "Department head of millwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Head of Millwork in Waite Park, MN
    Former Employee - Department Head of Millwork in Waite Park, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    the company is stable and as a department head you get a relatively consist schedule

    Cons

    didn't feel like the managers were vested in my career development.


  5. "Home Depot is a great place to work, the pay is good, the team is friendly, and the managers are fair."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nightshift Freight Associate in San Antonio, TX
    Current Employee - Nightshift Freight Associate in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Good pay, benefits, success sharing, working night allows for day activities.

    Cons

    The work is hard as it is a lot of physical labor, so unless you can't do some heavy lifting you won't have a problem.

    Advice to Management

    The store managers should connect more with the team members as the store manager Isn't always at the store, maybe only one day a week, and when they are there orders are still relayed through the assistant managers, so maybe talk some with the team members.


  6. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Smyrna, GA
    Current Employee - IT Manager in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    What a wonderful company to work for. Excellent people and excellent work. Couldn't' find a better place to work.

    Cons

    No cons I can think of.

    Advice to Management

    Keep up the great work.


  7. "d.taylor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Negative Outlook

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Stocking helping clinging

    Cons

    Idk and I don't understand

    Advice to Management

    Idk

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Murfreesboro, TN
    Former Employee - Clerk in Murfreesboro, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time

    Pros

    Very good service from the workers

    Cons

    Very bad management in the store

    Advice to Management

    Very good people the store was very good


  9. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Germantown, MD
    Current Employee - Customer Service Representative in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Good Benefits
    Decent pay
    Flexible Schedule
    Pay bonuses every one in a while

    Cons

    Hard to get a raise
    Hard to climb up career wise

    Advice to Management

    Nothing


  10. "Resolution Expeditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Expeditor in Atlanta, GA
    Current Employee - Resolution Expeditor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (Less than a year)

    Pros

    Good Pay, Good benefits, and moral boosters when needed

    Cons

    Management shows favoritism to certain individuals


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