The Home Depot Reviews in United States | Glassdoor

The Home Depot US Reviews

Updated March 25, 2019
11,727 reviews

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United States

3.4
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Approve of CEO
The Home Depot President & CEO Craig Menear
Craig Menear
3,636 Ratings

11,727 Employee Reviews

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Pros
Cons
  • "zero work/life balance as a salaried manager" (in 524 reviews)

  • "It is very hard to get full time" (in 919 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (60)

    "Store/Warehouse Manager"

    StarStarStarStarStar
    Former Employee - Store Manager in Jacksonville, FL
    Former Employee - Store Manager in Jacksonville, FL
    Recommends
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Customer Service, Meeting New People, Diverse environment, Day to day challenges, Entrepreneurship, Working with and Inspiring the Team to be their best each and every day.

    Cons

    The downside was with it being Retail a lot of time was spent at work and a way from my family during the Holidays.

    Advice to Management

    My advice to any Manager is to steady the course and always do your best each and everyday, remember it is about the people you manage and not yourself

    The Home Depot Response

    Aug 22, 2018 – Client Partner

    Thank you for your feedback! We are happy to hear you enjoyed your employment with The Home Depot.


  2. "It's a job, not a lifestyle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lawn and Garden Sales Associate in Huntsville, AL
    Current Employee - Lawn and Garden Sales Associate in Huntsville, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Flexible hours (for me), decent pay (for me), good benefits (for me), upward/lateral mobility if you desire, teamwork (sometimes)

    Cons

    The caliber of employees, lax hiring standards, lack of training/onboarding, it's all about sales, to trusting of customers (returns), lack of job performance standards/enforcement, inadequate store coverage during peak days, lots of bickering between employees, lifetime employees with no aspirations of moving up

    Advice to Management

    Tighten ship

  3. Helpful (2)

    "Fun Job and Environment; Inadequate Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Woodridge, IL
    Current Employee - Sales Associate in Woodridge, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Helping customers resolve project issues is vey fulfilling,

    Cons

    but everyone's wages should start at $15 per hour for survival. Yes there may be less jobs but people wouldn't need three of them to make it.

    Advice to Management

    raise wages and push for wider acceptance of slower growth with better community support.


  4. "Great Work Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Dunkirk, NY
    Current Employee - Front End Cashier in Dunkirk, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Its always challenging.
    The veteran employees are so nice and helpful.
    The company itself is geared towards helping the community and especially veterans.
    Advancement opportunity.
    You get out of the job what you put in.

    Cons

    They didn't spend much time training.
    Most coaches and leads expect you too come in knowing everything.

    Advice to Management

    Take it easy on the new kids.


  5. "They just do not give you enough hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Cedartown, GA
    Current Employee - Customer Service Associate in Cedartown, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    The company is very family oriented and they have a great training program.

    Cons

    They will not give you over 22 hours a week and until you have been employed with them for at least 6 months. And you are lucky if you get a full time position then.

    Advice to Management

    Schedule longer shifts fewer days a week for part time associates instead of 5/4 hours shifts per week. Maybe try 3/8 hour shifts


  6. "Not sure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Methuen, MA
    Current Employee - Freight Team Associate in Methuen, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Good coworkers good benefit sometimes good place to work

    Cons

    Promotions they don't tell you anything lack of communication raises are low some managers are not good they only care about them self and there bonuses

    Advice to Management

    If you have a hard worker that bust there but working does what ever anyone ask always the last one to leave but had a personal problem and came in 3 minutes late after the 7 minute grace period 7 time talk to him or her don't say nothing and when they want a supervisor position and they are perfect for it but there attendance is the only reason why talk to them don't drag them along for 2 months then not give it to them even though they deserve it


  7. "The Home Depot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Chicago, IL
    Former Employee - Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    Great benefits, decent pay, opens doors for new jobs

    Cons

    Management Turnover, always hiring managers from Best Buy, instead of promoting within

    Advice to Management

    Learn how to respect associates

  8. Helpful (1)

    "Fair pay for fair work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Mastic, NY
    Current Employee - Cashier in Mastic, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than a year)

    Pros

    Benefits make up for the pay. Environment is friendly as long as you are open to learn/work. Opportunities to change position are readily available.

    Cons

    Raises are merit based with heavy emphasis on customer opinion via survey.

    Advice to Management

    Can focus on customer service without enough associates to help serve so you aren't "rushing" people through.


  9. Helpful (1)

    "Easy job, hectic at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lot Technician in Los Angeles, CA
    Former Employee - Lot Technician in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    Flexibility
    Good benefits
    Easy
    Useful practical knowledge for Home Improvements
    Helping people find soultions

    Cons

    Can be hectic if youre by yourself
    Depending on management, the store can be disorganized
    Lot techs spend a lot of time in the heat and sun

    Advice to Management

    Give lot techs more freedom to go about the store on down times and learn some department knowledge. Lot techs can be useful in the store as well as outside


  10. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flooring and Decor Sales Specialist in Hackensack, NJ
    Current Employee - Flooring and Decor Sales Specialist in Hackensack, NJ
    Recommends
    No opinion of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    full paid sick time after three months. vacation time after a year. great benefits. bonuses twice a year

    Cons

    they drastically cut hours after the hot season dies down. between october to february. sometimes poor management when there's a lot to do, but not enough associates


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