The Home Depot Reviews in Washington, DC | Glassdoor

The Home Depot Washington DC Reviews

Updated May 29, 2018
248 reviews

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Washington, DC Area

3.4
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The Home Depot President & CEO Craig Menear
Craig Menear
66 Ratings

248 Employee Reviews

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Pros
  • "Learn a lot about finishing material" (in 209 reviews)

  • "Benefits for part-time employees" (in 772 reviews)

Cons
  • "Work life balance can be hard to find" (in 484 reviews)

  • "Hard to get into a full time job" (in 879 reviews)

More Pros and Cons

  1. "Department Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Fairfax, VA
    Current Employee - Department Supervisor in Fairfax, VA

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    Excellent benefits and friendly work environment.

    Cons

    I can not think of any.


  2. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bethesda, MD
    Former Employee - Sales Associate in Bethesda, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Employee empowerment, friendly coworkers, great training, flexible hours

    Cons

    Some lazy co-workers, difficult to change departments

    Advice to Management

    Be stricter with lazy employees

    The Home Depot Response

    May 30, 2018 – Client Partner

    Thank you for your feedback! We are happy to hear you enjoyed your employment with The Home Depot.

  3. "Fast paced and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist Flooring in Merrifield, VA
    Former Employee - Sales Specialist Flooring in Merrifield, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot (More than a year)

    Pros

    great people to work with, fast paced makes your day go by quickly

    Cons

    Lots of patience needed on weekends for customers whom forget their social skills when in a hurry shopping.


  4. "white Supremacist racism and workplace violence is acceptable at HOME DEPOT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight and Receiving Clerk in Gaithersburg, MD
    Former Employee - Freight and Receiving Clerk in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    Apparent promise for great benefits

    Cons

    Workplace violence and thriving racist mannerisms and innuendoes.

    Advice to Management

    Get rid of workplace violence and racist mannerisms


  5. "Not very difficult but not really enjoyable either."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Garden Sales Associate in Alexandria, VA
    Former Employee - Garden Sales Associate in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    You can sort of do your own thing, but if you are someone who works hard this is not really a pro because your co-workers will take advantage of it.
    I met a lot of nice customers and on the rare occasion when I was actually able to talk to customers about plants, it was fun.
    My coach was very nice. She and another one of the stand in managers gave me a lot of help and mentoring as I got familiar with the place.
    The day went fairly fast
    The money wasn't too bad for a retail job

    Cons

    No teamwork for the most part.
    I was hired with the understanding that I was only available certain hours and it was immediately dismissed by the scheduler. The manager gave us this whole song and dance about how dedicated he was to his employees at hire and then I never saw him again.
    Very poor communication between management and staff. If it had not been for the self service system they have I would have been lost.
    Customers come in grouchy a lot of the time so you are often met with a lot of hostility. Wearing an orange apron sometimes can turn you into a punching bag for people who are miserable that they have to be there on a Saturday. It can be extremely difficult not to tell some of them to go jump in the lake.
    The courtesy desk-at least in our store was anything but courteous. No matter how nicely you approached them or even if you were bringing a customer to them they acted as if you were wrecking their whole day. There were times when I was embarrassed by the way they'd be treating someone who was spending close to a thousand dollars on a grill.
    Good luck getting a lift to help you bring something down for a customer. I have stood there for 40 minutes sometimes waiting for someone while a customer grew more and more upset.
    I found a few of my co-workers to be downright rude-including one of the managers in my own department who seemed to think it was acceptable to walk past me each morning without even saying a word. There were a lot of uneducated people working there who didn't have very good people skills or the ability to talk about appropriate things when in the break room.
    If you are new and you get stuck with something or you are not sure what to do you could twist in the wind for a very long time trying to find someone who can give you a hand. Even the managers are on the floor chasing themselves all day. It makes it a very frustrating place to work. It feels more like a warehouse where customers happen to be wandering around that a retail store where customers should be coming first.

    Advice to Management

    Make each department manager more accountable. It seems as if these stores just run themselves and it feels that way when you are on the floor. if the goal is CUSTOMERS FIRST. Then make sure it's really being implemented because it's not. Hire people who specifically do pack downs and straighten shelves and then hire salespeople separately. That way customers are never ignored. Oh, and for Pete's sake invest in getting everyone on the floor a damned phone. It's a very useful tool and customers get pretty annoyed when you tell them you have no way to page someone over to another department.


  6. "PT Sales Associate for 5 Years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale Associate in Bethesda, MD
    Former Employee - Sale Associate in Bethesda, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than 5 years)

    Pros

    -a lot of experience interacting with customers
    -great people to work with and fun environment
    -great part time job for college student

    Cons

    -low wage
    -no growth opportunities
    -no standard operating procedures (all were verbal, nothing on paper to follow)
    -product training was not substantial, have to do research on own time

    Advice to Management

    -spend more time training employees


  7. "This was my first job at 18 yo. I felt very welcome and enjoyed coming into work every day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Paint Department in Woodbridge, VA
    Former Employee - Sales Associate - Paint Department in Woodbridge, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than a year)

    Pros

    Work environment is very friendly and welcoming. The pay is great for people with little to no sales experience. Scheduling was decent. Easy to grow within the company.

    Cons

    I found myself alone every once in a while when I was in the paint dpt. on busy days (although they try very hard to prevent that for customers' satisfaction). If you're not looking to work hard, lift heavy products, and always put the customers first this may not be the job for you.

    The Home Depot Response

    Feb 14, 2018 – Client Partner

    Thank you for your feedback! We are happy to hear you enjoyed your employment with The Home Depot. We appreciate all of your hard work.

  8. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Aspen Hill, MD
    Current Employee - Associate in Aspen Hill, MD
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Great company very humane promotions are encouraged by management

    Cons

    Heavy lifting sometimes not negative comments from me

    Advice to Management

    Keep working hard and maintaining coworker relationships high quality company


  9. "Head cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier in Manassas, VA
    Current Employee - Head Cashier in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    Advancement opportunites, friendships, east manassas has great mgmt

    Cons

    Pay is low to start,

    Advice to Management

    Pay for better talent, cut useless employees


  10. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helper in Front Royal, VA
    Former Employee - Helper in Front Royal, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 5 years)

    Pros

    It is great to help people resolve there project issues.

    Cons

    None everyone helps customers they are very friendly

    Advice to Management

    Management helps


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