The Home Depot Customer service manager team leader Reviews | Glassdoor

The Home Depot Reviews

Updated Aug 20, 2019

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Found 20725 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
78%
Approve of CEO
The Home Depot CEO Craig Menear
Craig Menear
6220 Ratings
  1. "Home Depot Customer Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Resolution Expeditor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot full-time for more than a year

    Pros

    Great benefits, bonus, work life balance, they care for their people!

    Cons

    They aren’t any cons... so yeah.

    The Home Depot2019-08-21
  2. Helpful (2)

    "Part Time Home Depot Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate 
    Recommends

    I have been working at The Home Depot part-time for more than a year

    Pros

    I love working with this company! They're very understanding and will always look out for you.

    Cons

    Your experience is based around your store's location.

    The Home Depot2019-08-16
  3. "Stagnate opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Kennesaw, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at The Home Depot full-time for more than 3 years

    Pros

    Decent company perks that can help make lack of compensation easier at times. Management will try to work with your schedule.

    Cons

    compensation and lack of chance for advancement can get old.

    Advice to Management

    Better pay and more opportunity for employees to interview for other positions qualified for.

    The Home Depot2019-08-20
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Garden Sales Associate in Union Gap, WA
    Recommends

    I have been working at The Home Depot part-time for less than a year

    Pros

    Great benefits, great work environment, management is super helpful

    Cons

    Schedule changes a lot, don't always get the right hours

    The Home Depot2019-08-20
  5. "Good Starting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Indio, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot part-time for more than 3 years

    Pros

    It is a good job to have while going to college, was offered full time numerous times but declined due to school. Flexible hours are a plus.

    Cons

    Business model seems to have changed a lot lately, a lot of departments seem to only have 1 associate scheduled at all times.

    The Home Depot2019-08-21
  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Freight Team Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time

    Pros

    Job is easy and not hard to pack out Boxes on Shelves and working together

    Cons

    Just wish it had full time hours

    Advice to Management

    More Hours

    The Home Depot2019-08-19
  7. "Decent part time position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in South Riding, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time for more than 3 years

    Pros

    Good flexibility for students, HS and college

    Cons

    Very repetitive work at times

    The Home Depot2019-08-19
  8. "A good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Depot Lot Associate in Amherst, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot part-time for less than a year

    Pros

    Respectful management, great work/life balance

    Cons

    Reasonable pay for entry level position,but should be higher for lot associate position.

    The Home Depot2019-08-20
  9. "Retail review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Retail Sales Associate 

    I worked at The Home Depot part-time

    Pros

    Great flexibility in hours Supportive management Get to work with customers to overcome their problems in their projects

    Cons

    Under staffed poor training low pay other employees are rude to customers

    The Home Depot2019-08-20
  10. "Good job if looking for work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier 

    I worked at The Home Depot part-time for more than a year

    Pros

    slow day time easy provided training

    Cons

    too many people at night

    The Home Depot2019-08-20
Found 20725 reviews