The Humane Society of the United States Reviews | Glassdoor

The Humane Society of the United States Reviews

Updated May 28, 2018
105 reviews

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2.8
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The Humane Society of the United States Acting President and CEO Kitty Block
Kitty Block
2 Ratings

105 Employee Reviews

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Pros
  • "There are some incredibly dedicated people who work here that will work tirelessly for all animals" (in 5 reviews)

  • "You help animals, more than what meets the public eye-- more than 150 THOUSAND a year; it's impressive and awe-inspiring" (in 8 reviews)

Cons
  • "Work/life balance, Low pay, Old building" (in 15 reviews)

  • "no work/life balance, don't value employees" (in 8 reviews)

More Pros and Cons

  1. "Most Rewarding Job & Wonderful Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director
    Current Employee - Senior Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Humane Society of the United States full-time (More than 8 years)

    Pros

    The place to work if you want to create positive change for animals
    Hard work is rewarded and the organization is great about promoting from within
    Dedicated to work/life balance and always looking for new ways to improve employee well being
    Both men and women in leadership roles
    Kind, hardworking co-workers across the globe

    Cons

    Headquarters in Gaithersburg, which isn't the most accessible to DC metroplex, but it is more affordable to live


  2. Helpful (2)

    "Change for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Humane Society of the United States full-time (More than 3 years)

    Pros

    Having an impact on animal welfare, Working with amazing people, Great manager, Good benefits, Acting CEO seems to honestly want to change the "boys club" culture.

    Cons

    Work/life balance, Low pay, Old building

    Advice to Management

    Take what your employees are telling you with this culture reassessment and really change things for the better.

  3. Helpful (2)

    "Good mission, toxic environment and terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Humane Society of the United States full-time

    Pros

    Mission to save animals is great.

    Cons

    Bloated organization. Wasteful with donor dollars. Rampant harassment. No oversight of bad managers. No accountability.

    Advice to Management

    Work harder to engage and inspire employees. Be more transparent.


  4. Helpful (18)

    "Doesn't Care About Staffers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Digital Marketing Specialist in Gaithersburg, MD
    Former Employee - Senior Digital Marketing Specialist in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Humane Society of the United States full-time (More than a year)

    Pros

    - I have met some great friends here.
    - Pets in the workplace is really nice. Dog park out back.
    - Time off and flex schedule are amazing. You may never find another company with such a flexible work schedule.

    Cons

    HSUS does not care about staff. They do not value staff and find it easier to replace someone than promote or give raises. HR is horrible to work with, inflexible, and insensitive. I have seen multiple staffers cry from frustration after meeting with HR. They are openly rude and do not care about giving fair or competitive salaries. They will also lie to your face and tell something completely different to the next person.

    Leadership knows how to play both sides and are two-faced. They know what to say to make the board/execs happy while calming the lower level staff. Boys club exists despite the staff being largely female. They don't listen to suggestions from staff.

    Staff often have fights with each other. People have complained that omnis are insensitive to vegans and vegans mean to omnis (although I never experienced this). Many of the people in my department were catty and fighting over promotions and rumors. The recent sexual harassment scandals have really divided staff. It can feel like being back at high school at times.

    No growth opportunity. Getting more responsibilities is easy and happens often. You are rarely compensated for them. It is like pulling teeth to get a fair raise or promotion. Even if you have good annual reviews and support of supervisors.

    The main office is inaccessible via metro. There is also a bug and mouse problem.

    Advice to Management

    Value your employees. Treat them better, pay them better, and learn to keep them.


  5. "Good esperience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Humane Society of the United States full-time

    Pros

    Fun job. Pretty well organized. Diverse and exciting environment.

    Cons

    Pay wasn't the best, but it's a non-profit. Chaotic at times. Conflict of interest got in the way at times.


  6. Helpful (3)

    "Improvemlent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Humane Society of the United States full-time

    Pros

    Largest animal welfare organization, people are very dedicated

    Cons

    no work/life balance, don't value employees


  7. Helpful (9)

    "The best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Humane Society of the United States full-time (More than 5 years)

    Pros

    Some of the most kind, hardworking, talented, thoughtful people I've ever met work here. Almost everyone here lives and breathes animal welfare, applying the principles of a humane society to their personal lives as well as their work lives, from eating thoughtfully to adopting animals to sharing the mission on social media to volunteering at local shelters on the weekends! Everyone works hard, but we benefit from a flex schedule, generous vacation time and dogs in the workplace. The organization practices what it preaches, applying the principles of humane gardening and humane pest management to the property, recycling, offering vegan food and coffee that benefits animal nonprofits, etc. In recent months, there has been a significant push to increase transparency, provide management training and improve employee morale. A wellness program allows staff to obtain good healthcare at a lesser cost.

    Cons

    Opportunities for advancement and pay increases are minimal. Job titles don't match duties and HR makes it very difficult to update job descriptions or obtain raises despite recent lip service regarding reassessments of job titles and salaries. Openly incompetent managers are shuffled around rather than being terminated, overshadowing the good work of everyone else. Maternity and paternity leave are not in line with otherwise progressive employee benefits. Most senior staff is fantastic, but C-suite and the board are obtuse, opaque, and incapable of appropriately handling a crisis.

    Advice to Management

    Clean house and raise salaries. Making us live like church mice isn't going to stop our opposition from claiming we're overpaid. When it comes to crisis management, listen to your senior staff.

  8. Helpful (18)

    "Boys Club Atmosphere Drove So Many Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at The Humane Society of the United States full-time (More than 5 years)

    Pros

    I loved working here and relocated across the country for the opportunity. They do amazing work for the animals and it was wonderful to be part of something so positive.

    Cons

    Unless you were in a certain clique there was little chance for promotion or for your issues/projects to be taken seriously.
    The women who promoted most/fastest and given the largest raises were those who admittedly had slept with the CEO or other senior staff (or both), which lowered morale for the rest of us who achieved success only through hard work.
    Managers frequently took credit fir their subordinates’ work and little credit was given.

    Advice to Management

    Take inappropriate sexual relationships seriously. The first thing I was warned about as an intern was to not be alone in the same room as the CEO - I shoukd have known there would be a major problem then.


  9. Helpful (15)

    "Culture has major problems - it all depends on your supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Humane Society of the United States full-time (More than 3 years)

    Pros

    It can be incredibly rewarding work. You get to work alongside some wonderful, inspiring people. If you have a good supervisor, you're in a good place.

    Cons

    The culture is problematic, to say the least. There are many managers who should not be supervising employees and no one does anything about it. I know of a supervisor who drove away nearly every single employee she hired or supervised. My own supervisor constantly micromanaged, bullied, gaslit, and discriminated against me. When she admitted it to HR, the response was that it was my problem and we needed to move forward.

    Other common issues: constantly changing goals, very little support or guidance, put in positions where it's very difficult to define metrics or success, often branded as a problem if you asked questions about the party line.

    Very little career advancement; most people are overworked while others don't have enough to do.

    Advice to Management

    Acknowledge when a supervisor is a problem and handle it. When all of the supervisors employees have issues with their supervisor, it's a clear sign that something is wrong.


  10. Helpful (16)

    "Crumbling bit.by.bit.by.bit on sinking sand."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Email Marketing Specialist in Gaithersburg, MD
    Current Employee - Email Marketing Specialist in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Humane Society of the United States full-time (More than 3 years)

    Pros

    Pets In the WorkPlace program
    Rescue efforts
    People doing great work especially in research, legislation, food/safety programs
    Flexible Hours

    Cons

    During my tenure, I never expected that this place would go from a depressive sioled environment to a year and a half walking into a hospice. It dawned on me that it's like going to the doctor and the doctor (management) is lying to give you false hope (that never materializes) either out of lack of knowledge or confidence and say the medication will work when in fact you know you don't have much time left. In other words, bandaids to solve issues.
     Especially in light of recent developments with the ousted CEO, the air is thick with head hung low employees which translates to low morale which is contagious and if you are optimistic and happy you are deemed strange. But I've come to the sad realization that this is HSUS. I knew before I joined this organization that turnover was high, culture was a non-existent and my interviewer and job description never prepared me for the role at hand or expectations. It is widely known that their onboarding process for new staff is poor so if you are coming from another non-profit the learning curve will be very steep and long yet expectations are high. SOPs are written in elementary style if they even exist in your department and managers are either too busy to coach, mentor, guide and exhibits a more warm deposition to others that do not work directly for them.
    Less than 2% minorities so lack of diversity in POC is a conspicuous, as well as lack of diversity across academia, work experience, exposure to different environments and diversity of thought.
    Like many reviews, if you are of a certain look you will be promoted not on great merit or going above and beyond but ...oh she's skinny and pretty! Superficially sad.
    Managers have zero management skills. Some articulate well but if you listen closely they make no sense, talk in circle or lack critical thinking or ahead of the curve mindset. So in theory, sounds great! In practice, the agency or staff will execute the job or come up with the creative ideas.
    Lack of stable data infrastructure
    Employees get praised for kudos (snaps) that are not earth shattering and this does not work well or motivate other employees because especially in marketing not all can make a contribution to warrant a snap (kudos) depending on their role.
    Too much favoritism
    Employees are praised for working weekends and nights but yet they receive comp days. Maybe this is the culture, but where I have worked if you need to work 12 hours you work 12 hours and do what you have to do.

    Advice to Management

    Get rid of all of your HR staff.
    Evaluate managers' performance
    Operate as a non profit and not a for profit
    Hire bright, excited minds as change is needed
    I can't offer any more advice because I'm already on my way out, It is a bit too late to fix the many problems that exist internally which should be your NUMBER ONE priority.


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