The J.M. Smucker Co. Reviews
Updated Feb 3, 2023
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Found 701 of over 847 reviews
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Top Review Highlights by Sentiment
- "Since acquired a year ago, the company has gone through significant changes: new way of doing everything, layoffs, changing org structure etc." (in 12 reviews)
Ratings by Demographics
This rating reflects the overall rating of The J.M. Smucker Co. and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Great culture, rough pay
Feb 3, 2023 - Developer in Orrville, OHRecommendCEO ApprovalBusiness OutlookPros
As far as working for a large corporation goes I would say the culture and people are great here. I know people have said it has gone downhill, but it is still loads better than other companies.
Cons
I think a lot of companies, even locally, would offer a lot more salary to their employees
Continue reading - Current Employee, more than 1 year★★★★★
Great benefits and pay
Jan 30, 2023 - Manufacturing Technician in Longmont, CORecommendCEO ApprovalBusiness OutlookPros
Get paid $21+ per hour to start with really great benefits. I love the people I work with and it’s easy to move up in pay!
Cons
The rotation is tough, 2 weeks days then 2 weeks nights-2 on 2 off 3 on etc.
Continue reading - Current Employee, more than 8 years★★★★★
Great company!
Feb 1, 2023 - Director, Marketing in Orrville, OHRecommendCEO ApprovalBusiness OutlookPros
Lots of opportunities for those who want to put out extra effort and have skills. Or you can choose to blend in and have balanced work-life.
Cons
Many jobs require living in northeast Ohio.
- Current Employee, more than 10 years★★★★★
Benefits outweigh drawbacks right now
Dec 19, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Talented employees Fairly good health care and other benefits Opportunities for recognition and promotion for self-starters Excellent, well-respected brands
Cons
Several reorgs over the past few years make it difficult to know who to contact for projects. Very lean departments, many with open positions or newly appointed people lacking depth and understanding of their role. Antiquated, disconnected or siloed product specification systems are inefficient and cumbersome
Continue reading - Former Employee, more than 3 years★★★★★
Great place to work if you like Corp. structure
Jan 9, 2023 - Supply Chain Analyst in Chico, CARecommendCEO ApprovalBusiness OutlookPros
I really liked working here because I thrived on corporate structure. I like a clear path and clear job duties and that's what I had here. Great benefits!
Cons
To become manger you need a degree which I didn't have.
Continue reading - Current Employee★★★★★
Flexible working environment
Jan 26, 2023 - Solutions Architect in Orrville, OHRecommendCEO ApprovalBusiness OutlookPros
Healthy Work-Life Balance Challenging projects Fast-paced environment Great campus for on-site work Flexible remote work opportunities
Cons
Still using out-dated technology for some major systems
- Current Employee, more than 3 years★★★★★
Pros
Pay and benefits are good
Cons
Company claims to be an HPO but is so far from it. Leaders aren't managing effectively. There is zero accountability with hourly staff but they're more than happy to railroad salary management. Negative culture across the plant environment. Constant finger pointing across all 4 teams. Employee engagement surveys are lowest I've experienced in my career. Attrition continues to be high even after 3yrs.
- Former Employee, more than 3 years★★★★★
Pros
Money and perks were great.
Cons
Leadership poor at best and so much backstabbing across the organization.
Continue reading - Former Employee, more than 3 years★★★★★
Changing Culture
Jan 28, 2023 - Systems Specialist in Orrville, OHRecommendCEO ApprovalBusiness OutlookPros
A nice work life balance was valued by most employees and managers.
Cons
Growth opportunities were low. College interns seemed to get dibs on new opportunities. Culture also was shifting after Big Heart acquisition, felt like a number, but they still preached the old Smucker "you're like family" culture.
Continue reading - Current Employee★★★★★
Pros
Resources of a large company.
Cons
A lot of hours are required to be successful.
Continue reading
The J.M. Smucker Co. Reviews FAQs
The J.M. Smucker Co. has an overall rating of 3.6 out of 5, based on over 847 reviews left anonymously by employees. 65% of employees would recommend working at The J.M. Smucker Co. to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.
65% of The J.M. Smucker Co. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The J.M. Smucker Co. 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at The J.M. Smucker Co. to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.
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