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The J.M. Smucker Co.

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The J.M. Smucker Co.

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The J.M. Smucker Co. Reviews

Updated Feb 3, 2023

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Found 696 of over 847 reviews
3.6
65% Recommend to a Friend
66% Approve of CEO

Found 701 of over 847 reviews

3.6
65%
Recommend to a Friend
66%
Approve of CEO
The J.M. Smucker Co. President and Chief Executive Officer Mark T. Smucker (no image)
Mark T. Smucker
286 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The J.M. Smucker Co. and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great culture, rough pay

    Feb 3, 2023 - Developer in Orrville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As far as working for a large corporation goes I would say the culture and people are great here. I know people have said it has gone downhill, but it is still loads better than other companies.

    Cons

    I think a lot of companies, even locally, would offer a lot more salary to their employees

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  2. 5.0
    Current Employee, more than 1 year

    Great benefits and pay

    Jan 30, 2023 - Manufacturing Technician in Longmont, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Get paid $21+ per hour to start with really great benefits. I love the people I work with and it’s easy to move up in pay!

    Cons

    The rotation is tough, 2 weeks days then 2 weeks nights-2 on 2 off 3 on etc.

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  4. 5.0
    Current Employee, more than 8 years

    Great company!

    Feb 1, 2023 - Director, Marketing in Orrville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of opportunities for those who want to put out extra effort and have skills. Or you can choose to blend in and have balanced work-life.

    Cons

    Many jobs require living in northeast Ohio.

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  5. 4.0
    Current Employee, more than 10 years

    Benefits outweigh drawbacks right now

    Dec 19, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Talented employees Fairly good health care and other benefits Opportunities for recognition and promotion for self-starters Excellent, well-respected brands

    Cons

    Several reorgs over the past few years make it difficult to know who to contact for projects. Very lean departments, many with open positions or newly appointed people lacking depth and understanding of their role. Antiquated, disconnected or siloed product specification systems are inefficient and cumbersome

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    1 person found this review helpful
  6. 4.0
    Former Employee, more than 3 years

    Great place to work if you like Corp. structure

    Jan 9, 2023 - Supply Chain Analyst in Chico, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I really liked working here because I thrived on corporate structure. I like a clear path and clear job duties and that's what I had here. Great benefits!

    Cons

    To become manger you need a degree which I didn't have.

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  7. 4.0
    Current Employee

    Flexible working environment

    Jan 26, 2023 - Solutions Architect in Orrville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Healthy Work-Life Balance Challenging projects Fast-paced environment Great campus for on-site work Flexible remote work opportunities

    Cons

    Still using out-dated technology for some major systems

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  8. 1.0
    Current Employee, more than 3 years

    Poor Leadership

    Feb 3, 2023 - Area Leader in Longmont, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay and benefits are good

    Cons

    Company claims to be an HPO but is so far from it. Leaders aren't managing effectively. There is zero accountability with hourly staff but they're more than happy to railroad salary management. Negative culture across the plant environment. Constant finger pointing across all 4 teams. Employee engagement surveys are lowest I've experienced in my career. Attrition continues to be high even after 3yrs.

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  9. 2.0
    Former Employee, more than 3 years

    Fake

    Jan 31, 2023 - Manager in Orrville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money and perks were great.

    Cons

    Leadership poor at best and so much backstabbing across the organization.

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  10. 2.0
    Former Employee, more than 3 years

    Changing Culture

    Jan 28, 2023 - Systems Specialist in Orrville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A nice work life balance was valued by most employees and managers.

    Cons

    Growth opportunities were low. College interns seemed to get dibs on new opportunities. Culture also was shifting after Big Heart acquisition, felt like a number, but they still preached the old Smucker "you're like family" culture.

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  11. 5.0
    Current Employee

    Team Lead Operations

    Jan 8, 2023 - Team Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Resources of a large company.

    Cons

    A lot of hours are required to be successful.

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Viewing 1 - 10 of 701 Reviews
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The J.M. Smucker Co. Reviews FAQs

The J.M. Smucker Co. has an overall rating of 3.6 out of 5, based on over 847 reviews left anonymously by employees. 65% of employees would recommend working at The J.M. Smucker Co. to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, The J.M. Smucker Co. employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The J.M. Smucker Co.. This rating has been stable over the past 12 months.

65% of The J.M. Smucker Co. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The J.M. Smucker Co. 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The J.M. Smucker Co. to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.

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The J.M. Smucker Co. photo of: View of our Renewal Building
The J.M. Smucker Co. photo of: San Francisco, CA
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The J.M. Smucker Co. photo of: JMS Partner Athletes. GO USA!
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Glassdoor has 847 The J.M. Smucker Co. reviews submitted anonymously by The J.M. Smucker Co. employees. Read employee reviews and ratings on Glassdoor to decide if The J.M. Smucker Co. is right for you.