The Joint Commission 51 Reviews | Glassdoor

The Joint Commission Reviews

Updated January 2, 2017
51 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Mark R. Chassin
25 Ratings

51 Employee Reviews

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Pros
  • The organization is focused on creating a positive work-life balance for their employees (in 5 reviews)

  • Enjoy the work life balance, great benefits, managers care about you and your career (in 7 reviews)

Cons
  • company structure makes decision making difficult (in 4 reviews)

  • Negative culture and poor management in IT (in 4 reviews)

More Pros and Cons

  1. "Employee-centric company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Oakbrook Terrace, IL
    Current Employee - Instructional Designer in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Joint Commission full-time (More than a year)

    Pros

    The organization is focused on creating a positive work-life balance for their employees. Supportive management and friendly staff.

    Cons

    Top down decision making.

    Advice to Management

    Develop clearer career paths for employees.


  2. Helpful (2)

    "traditional company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at The Joint Commission full-time (More than 10 years)

    Pros

    many holidays and vacation days. many people are there for more than 20 years.

    Cons

    lose your marketable skills if staying there too long.

    Advice to Management

    need changes


  3. Helpful (1)

    "Principal Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Joint Commission full-time

    Pros

    Exposed to many different international health care organizations and also the leader for the past 60+ years in accreditation

    Cons

    very long hours - work weekends
    Extensive travel -- not home much

    Advice to Management

    listen to the field staff


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "IT"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company has been in business for years

    Cons

    Company is a great company


  6. Helpful (1)

    "First Professional Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Heavy focus on training and ensuring new employees are welcomed and set up to succeed.

    Cons

    The majority of employees have been there for a long time and opportunities for advancement are few and far between.


  7. Helpful (8)

    "Terrible culture. This review is based on what I witnessed and experienced."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Joint Commission full-time (More than 5 years)

    Pros

    Benefits are ok but not above average. Good on resume. Some people are very nice. If you fit the cookie cutter, are passive, not interested in making things better, quiet, not noticeable, content with anything, don't challenge, don't share ideas, don't have a voice, willing to take insults very lightly, and be pushed around or if you want to retire then that's the perfect place for you.
    Some are good leaders, the problem is they do not speak up and act to make the changes needed.
    There is some good talent that cannot be retained.

    Cons

    Too many bad leaders work there. Bullying, scheming, and humiliating. Not a place for professionals. No opportunity to grow. Very toxic and negative leaders. They make sure to poison your credibility and reputation for a power show. There is an agglomeration of the most insecure, archaic, emotionally immature and extremely negative leaders. HR hasn't been doing anything about it. Retaliation is significant and it comes in all types, shapes and forms. Lots of threatening comments and actions. Minorities aren't given the same opportunities. Minorities are prejudged and shut down.
    They don't do what they preach.
    This place will bring you down.
    No trust whatsoever.
    Not a safe environment.
    It's very disorganized and messy.
    Technology is archaic.
    The leaders who think they have the best leadership skills are actually the worst.
    Very behind on current practice. Some are totally obsolete and irrelevant.
    You cannot think, they will think for you.
    Very slow.

    Advice to Management

    Half of the management team needs to be fired. They have too much liability going on: they either have no clue or they do not care . The good leaders need to take an active role, not just complain, stall and watch.
    Create the best, you can do it!


  8. Helpful (6)

    "One star ONLY because of benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Researcher in Oak Brook, IL
    Current Employee - Researcher in Oak Brook, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Joint Commission full-time

    Pros

    Being able to work from home and overall benefits are okay, but not enough to keep anyone happy.

    Cons

    Management and leadership is terrible. Work place abuse and bullying. Top down decision making. They hire very smart people and keep them in a box. If you are of color, there are even less opportunities. People are intentionally given opportunities that put them in places for advancements. These opportunists are not given fairly. There is a lot of disrespect and cutting people off. If you cannot distance yourself from your work, this will affect all other areas of your life including your health and wellbeing.
    HR is useless! No one will protect you. They talk about a safety culture and it appears that way on the outside. But that is not true. Bullies in management and leadership are protected (as if they need it!)
    Projects are a joke! If you are a leader in your field, do not work at The Joint Commission. You will be extremely disappointed. If you are not progressive and just want to go to work and not make a difference or be heard, then this is the place for you.
    Completely disappointed and I am very forgiving but the behavior I have witnessed and have been a victim of is completely unexceptable.

    Advice to Management

    Although I know I am wasting my breath, be fair and be of equal opportunity. Stop being bullies. This is not 7th grade. People come to work to contribute to society. You are inhibiting most people. Stop giving false hope and tell people how it really is. Allow staff to contribute to decision making. Stop giving the appearance that that is what is happening.


  9. Helpful (2)

    "Poor Leadership in the IT Dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook

    I worked at The Joint Commission (Less than a year)

    Pros

    Newly renovated Offices, training classes

    Cons

    Negative culture and poor management in IT


  10. Helpful (1)

    "Surveyor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surveyor in Oakbrook Terrace, IL
    Former Employee - Surveyor in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Joint Commission part-time (More than 8 years)

    Pros

    You learn a tremendous amount and have an opportunity to survey at numerous healthcare organizations around the country. You have support and resources available to you in the job.

    Cons

    The travel gets old. You spend a considerable amount of time before the event preparing and a considerable amount of off hours time.

    Advice to Management

    Advice to management is to make the work experience for surveyors more pleasant. More time to meet with leadership or bring back the surveyor conference. The job is tough.


  11. Helpful (3)

    "Innovative work culture, horrible HR, some-management style is punitive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission full-time

    Pros

    Great team-building, telecommuting options, awesome benefits. Younger generation of employees are very friendly (older are not however).

    Cons

    HR is completely useless/not supportive at all. If you are an experienced clinician looking to work with similar people, you wont get it here. Believe it or not, most management staff are non-clinical with no healthcare experience. I think the general healthcare public would be disappointed to know that.



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