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The Joint Commission

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The Joint Commission Reviews

Updated Mar 22, 2023

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Found 115 of over 127 reviews
3.1
53% Recommend to a Friend
62% Approve of CEO

Found 117 of over 127 reviews

3.1
53%
Recommend to a Friend
62%
Approve of CEO
The Joint Commission President Mark R. Chassin (no image)
Mark R. Chassin
69 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Current Employee

    Nice place, nice people

    Jul 11, 2022 - Associate Project Director in Oak Brook, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, interesting work, good culture

    Cons

    Small company, but values their employees

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  2. 1.0
    Current Employee, more than 8 years

    No Longer a Good Place to Work

    Feb 7, 2023 - Sr. Account Executive in Oakbrook Terrace, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hybrid work environment. Good location.

    Cons

    Vacation accrual was reduced. Sick time accrual was reduced. Ability to work 100% remotely was taken away. Profit sharing was taken away. More work/responsibilities without compensation. Benefit cost go up yearly with a spousal surcharge. Informed a week ago that org. was switching to a pay for performance model after everyone has worked to accomplish goals given to them last year. Those accomplishments are no longer valid, and majority of the workforce will now only receive a meets expectation rating. HR refused to deliver the news instead forcing department heads to do so. Pension will likely be ended for staff, but the Board will keep their pension. New CEO (Jon Perlin) is abrasive and boarder line rude. Lack of diversity in positions of leadership. Promotions are not based on merit but on whether you are in the departmental clique. Policies are often ignored, and favoritism abounds. HR department allows the safety culture to be violated and policies to be disregarded. They are not of assistance to the employee base at all.

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    4 people found this review helpful
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  4. 3.0
    Former Employee

    Culture change

    Mar 22, 2023 - Executive Secretary in Oakbrook Terrace, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very knowledgeable and friendly colleagues.

    Cons

    No room for advancement for non-clinical staff.

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  5. 3.0
    Current Employee, more than 3 years

    Comfortable but not a lot of advancement opportunities

    Mar 19, 2023 - Marketing Operations Manager in Oakbrook Terrace, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company culture, 5% retirement fund

    Cons

    No bonuses, small raises, lean workforce

    Continue reading
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  6. 2.0
    Current Employee, more than 8 years

    Changing and not for the good

    Feb 15, 2023 - Senior Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a good place to have on your resume so you can jump ship for a better job at a better company.

    Cons

    They keep reducing the benefits (vacation time, sick time accruals, the pension plan is next). They just reduced the salary for a Senior Account Executive. 30% staff turnover for the Account Executive role. There's a really strong feeling amongst employees that the company is not interested in long-term employees. The safety culture does not exist. Bullying and intimidation are rampant, and you will get absolutely no support from HR if you complain about bullying and intimidation.

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    2 people found this review helpful
  7. 4.0
    Former Employee, more than 5 years

    Great Culture

    Feb 23, 2023 - Anonymous Employee in Oakbrook Terrace, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people , friendly environment. Lots of room to learn. Great Management Decent health insurance

    Cons

    Pay is below market rate

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  8. 2.0
    Current Employee, more than 3 years

    New Leadership is Awful

    Sep 14, 2022 - Central Office Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    this job used to have pros (remote work, culture of safety) but all of those are now gone. the only small perk of this job is you get a decent amount of vacation time after a few years, although even that has been scaled back.

    Cons

    regular employees make next to nothing while leadership makes a ton plus bonuses that are 3-5x what regular employees make. people keep leaving due to the terrible culture and lack of promotions and leadership does not replace them so remaining staff is left to do the work of multiple people indefinitely. raises, if they even offer them at all, are never more than 3%. any feedback given to leadership is thrown out the window until they hear what they want. they are forcing employees to return to office while at the same time removing the requirement of the COVID vaccine. HR is incompetent and will not do anything if you need an accommodation or go to them with a complaint. I'm not saying this place was amazing under Dr. Chassin and Paula Wilson but it was SO much better than it is now. Under Dr. Perlin it truly feels like a dictatorship.

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    5 people found this review helpful
  9. 4.0
    Current Employee

    Things are changing and too quickly

    Feb 2, 2023 - Senior Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Customers are committed and wonderful to work with.

    Cons

    No transparency. Benefits are changing, forcing reduction in fair evaluations which reduces potential for compensation, leadership makes millions, front line staff remain under 6 figures. Loyalty isn't valued.

    2 people found this review helpful
  10. 4.0
    Current Employee, more than 1 year

    Surveyor Position

    Jan 16, 2023 - Surveyor in Chicago Hts
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Travel everywhere Exchange best practices

    Cons

    Travel every week Low pay given experience and education

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  11. 2.0
    Former Employee

    reducing benefits

    Nov 7, 2022 - Senior Account Executive in Oakbrook Terrace, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    it used to be the benefit package but that has been chipped away at and no longer competitive with what is being offered by more dynamic, forward thinking organizations.

    Cons

    pay is not equitable to everyone in the same position, promotions and carved out for a favored few. all roads lead to this position when there is a problem yet no additional compensation is ever provided for saving the sinking ship. thankless work. technology is woefully outdated.

    1 person found this review helpful
Viewing 1 - 10 of 117 Reviews
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The Joint Commission Reviews FAQs

The Joint Commission has an overall rating of 3.1 out of 5, based on over 127 reviews left anonymously by employees. 53% of employees would recommend working at The Joint Commission to a friend and 47% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, The Joint Commission employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at The Joint Commission. This rating has decreased by -11% over the last 12 months.

53% of The Joint Commission employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Joint Commission 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Joint Commission to be coworkers, workplace, benefits and the cons to be diversity and inclusion, senior leadership, career development.

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Glassdoor has 127 The Joint Commission reviews submitted anonymously by The Joint Commission employees. Read employee reviews and ratings on Glassdoor to decide if The Joint Commission is right for you.