The Loft Reviews

Updated May 13, 2020

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4.0
80%
Recommend to a Friend
100%
Approve of CEO
The Loft Co-owner Sylvie Prud’Homme   and  Dave Osborne
Sylvie Prud’Homme and Dave Osborne
2 Ratings
  1. "Hair stylist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hair Stylist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Loft part-time for more than 3 years

    Pros

    Love it so much

    Cons

    Moved Because of location

  2. "It was OK, don't regret it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dishwasher/Precook in Poulsbo, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Loft part-time for more than a year

    Pros

    Great people to work with.

    Cons

    Kind of a mess sometimes.

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  3. "Poor"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Perrysburg, OH
    Doesn't Recommend
    Negative Outlook

    I worked at The Loft part-time

    Pros

    I enjoyed making women look and feel great and being able to be creative putting together outfits for them

    Cons

    The managers were unkind, I was told I would be hired for at least 10 hours a week (I was a student at the time) and I was never given more than 4 hours a week.

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  4. "Cocktail Waitresss"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cocktail Waitress in Columbus, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Loft part-time for more than a year

    Pros

    Very eclectic and very talented musicians frequented the upstairs recording studio! it is located in downtown Columbus, GA so you get a vey diverse clientele from hippie art university students and faculty to businessmen and military. It taught me to be flexible and accomodate. wide variety of customers.

    Cons

    The late night hours (until 4 am) did not fit well with my senior college hours. I am graduated with a free schedule currently.

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  5. "Hostess"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at The Loft

    Pros

    Great time, fun staff and environment, plus good foos

    Cons

    Busy in the summer, long hours

  6. "Great Company to Work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Positive Outlook

    I have been working at The Loft for less than a year

    Pros

    Manager's care about your development

    Cons

    Customers can be difficult when making a return without a receipt.

  7. "Working at LOFT"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate 
    Recommends
    Positive Outlook

    I have been working at The Loft

    Pros

    I really enjoy the discount and the people I work with. My manager works with our schedules and is very accommodating when time off is needed. As a student, this is a great place to work. I feel as if I know trending styles from working here.

    Cons

    It's all about getting people to sign up for the credit card and getting customers to spend money, which is why I frequently want to quit. I understand tender share and dollars per transaction, but the amount that it is drilled into us makes me sick. I received a good employee review; however, it was not as high as it could have been due to my inconsistencies with getting people to sign up for a credit card. The company doesn't seem to care about other experiences, such as return visitors. I've had people say if we continue to ask them to sign up for a credit card, they won't return. Additionally, the full-time manager doesn't like it when we mention the teacher and student discounts. She has scolded us many times for asking if customers are teachers or students because she wants to earn as much on each transaction as she can. Further, the part-time manager always has a bad attitude--something is always wrong, she is too stressed out, or "just needs a drink."

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  8. Helpful (1)

    "employee"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate in Columbia, MD
    Recommends
    Positive Outlook

    I have been working at The Loft

    Pros

    I love the work environment and the clients. I am very into fashion and clothing and have broaden my skills/ knowledge with fashion thanks to this job.

    Cons

    I have no cons for this job.

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  9. Helpful (2)

    "Sales Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Jersey City, NJ
    Recommends
    Neutral Outlook

    I have been working at The Loft part-time for more than a year

    Pros

    I really like working here. It is the best most satisfying job I've had. If you like being around positive upbeat people, helping people, fashion, and organizing, you will most likely enjoy working here. I really love this brand because it encourages women to be confident and to be themselves. I also love (most) of my coworkers and bosses. My boss I have currently is great. She always says hi with a big smile on her face when you come into work and is always professional. She keeps the store organized and makes sure goals are being met (without making you feel pressured). My coworkers are all very down to earth people. No one is stuck up or unfriendly at all. Everyone is nice and wants to create a comfortable environment. Furthermore, the clients we get are usually in their 20s or older, which is great because you don't have to deal with annoying immature teens. You get 50% off of all full price items and also booklets every couple of months that have 70% off coupons. If your store does well reaching goals, then you get prominent performance coupons which is another 40% off on top of you 50%. And if you go above and beyond as an individual, your manager can give you a Bravo, which are two 20% off coupons you can add to your 50%. You can also get clothes really cheap working here. This company's clothes are pretty expensive if you are a college student like me ($50 blouses, $70 jeans, $30 shirts, etc), but some old product does eventually get marked down really low (as low as $4.88!), and the employees are usually the first to snatch these items up. I have purchased many items for only $4.88 - jeans, tops, jewelry, sweaters, etc. I use to not have many clothes at all before working here, but now I have many items that I love.

    Cons

    The starting salary isn't that good, but it depends on your boss. I started at $9.50 as a sales associate over a year ago and have never received a raise. My coworkers who have worked at other locations other than mine have told me that employees get raises if the store does well but it is only a couple of cents. However, the new manager has been starting people at $10+, so it depends who hires you and how much you've made in previous jobs. Try to negotiate a better wage and you may get one. During certain seasons (spring, summer, holidays), it gets really busy. It's almost unbelievable how many people come shopping at this small store at times!! Things become a mess very quickly and go-backs pile up in minutes. Times like this are incredibly stressful (I almost quit once because it was just so overwhelming and frustrating). Furthermore, many of the people who shop here seem to hate cleaning up after themselves or have no regard for the employees. They pick up neatly folded clothing only to look at it for two second and then throw it back down. If they need a Large, they throw the whole neat pile over just to pick up their size with no attempt to keep things neat. The dressing rooms can be the worst. Some people take 15 items into the fitting room (there is not limit at Loft) and then leave the room with all the clothes on the floor and bench with no attempt to clean up after themselves by putting the clothes back on the hanger. FURTHERMORE, many people steal. This has been my first retail job so I don't know how common this is, but on any given day, if you look for sensors in the fitting room, you will definitely find one. We also have larger thefts. Some men just walk into the store, grab a pile of clothes, and then run out!!! These situations are very frightening especially when you see them because there is nothing you can do!! I would recommend that this company hires security guards. I would also recommend that the company pays their employees better as we have so many responsibilities and $9.50 is a terrible wage for the amount of work I do and how nice I have to be to some rude people.

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  10. Helpful (1)

    "Sales associate"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chestnut Hill, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at The Loft part-time for more than a year

    Pros

    Excellent promotion on work relationships and a brand that caters to the comfy yet stylish woman. Met some very nice young ladies while I worked here. Discount on clothes is great too! Flexible hours.

    Cons

    Change in management directed me to resign. Work was no longer fun to come to and the new store manger was quite rude. The register system could use some updates for transactions to go smoother. Need more staff to cover fitting room adequately to ensure loss prevention.

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Found 21 reviews