The London NYC Reviews | Glassdoor

The London NYC Reviews

6 reviews

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2.9
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BURT CABAÑAS
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  1. "Sales Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Sales Coordinator in New York, NY
    Former Intern - Sales Coordinator in New York, NY
    Recommends

    I worked at The London NYC as an intern (Less than a year)

    Pros

    The company has a good team with great communication within the employees. All employees are very friendly as the hotel is an independent hotel. Even of offering more than 600 rooms, the hotel provide an impression of a small residence. The sales team offered me responsibilities, tasks, helping the managers and empowerment during my time with them

    Cons

    The cons of the company is the constant changes happening in the place. During my time, multiple people left the company, new came, left again. High turnover and change in the city of NYC. So this was disturbing for interns to experience new people, work with them and find my responsibilities

    Advice to Management

    I would advice management to create more extra activities, to retain employees in their company. The company is a great place to work but more emphasis are needed for the employees


  2. "There's a reason why Manager turnover is fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at The London NYC full-time (Less than a year)

    Pros

    Union is easier to manage compared to other union hotels in NYC
    Has a perk of buying AMC movie tickets for only $8.00

    Cons

    Managers are old and experienced, but lacks ability and skills
    They hire managers that are not qualified for the position
    Favoritism around fellow managers. Salary increase is based off who they like, not by performance
    Manager turn-over is fast - 1 year
    Progression is very weak
    Long Hours - talk about 12 hours a day.
    Inconsistent schedule. Days off are different every week; you don't even know if you're AM/PM.

    Advice to Management

    Hire better managers. Not those who you can pay cheap in order for you to increase your own salary.


  3. "Advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office in Miami Beach, FL
    Former Employee - Front Office in Miami Beach, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at The London NYC full-time (More than 3 years)

    Pros

    Due to the turnovers at the front desk, there's plenty of promotion opportunities if you've made a name for yourself.

    Cons

    The hotel is transition due to the new ownership. Things are unorganized and hectic all at the same time.


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  5. Helpful (3)

    "an average person doesn't last longer that 3 months at The London NYC"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    beautiful property to work at, you will meet celebrities on daily basis, offers benefits, lots of learning opportunities, prime location

    Cons

    no room for advancement, performance is not evaluated by the quality of job, but rather by sucking up, ridiculously expensive benefits, no support from senior management, taking care of General Manager's dogs, salary freeze (no bonus, no raise), Sales Office is discriminative towards minorities (if English is not your first language you will never be equal), no acknowledgement of any sort for work well done

    Advice to Management

    During the 2 years of my employment at The London NYC, 8 out of 11 people have left due to the impossible working environment created by Sales Office Directors. The person who held the same position as me prior to my employment lasted 2 months, the person who was hired after my resignation lasted 1.5 months. I suggest for the management of The London NYC to look into the core of the problem causes this incredibly high turn-around. STOP IGNORING IT and blaming it on the industry, it is NOT the industry, it is your attitude and lack of respect!


  6. "Good place to build talents"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great opportunities for on the job training
    Benefits
    Beautiful place to work

    Cons

    24/7 operation
    Expected to be adaptable in your schedule

    Advice to Management

    Stop worrying about the bottom line to such a degree that customers notice the cutting of corners comparitively to previous years


  7. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HRM in Shanghai, Shanghai (China)
    Current Employee - HRM in Shanghai, Shanghai (China)
    Recommends

    Pros

    Exposure, exciting, experience, people connection

    Cons

    Long working hours and hardship

    Advice to Management

    Communications