The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated July 15, 2018
939 reviews

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2.5
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Approve of CEO
The MENTOR Network President and Chief Executive Officer Bruce Nardella
Bruce Nardella
194 Ratings

939 Employee Reviews

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Pros
Cons
  • "Low pay and no raises makes it hard for employees to stay" (in 56 reviews)

  • "Upper management is disconnected from the hard work that entry level staff do" (in 50 reviews)

More Pros and Cons

  1. "Activity Assistant for Elderly Hatian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Activity in Boston, MA
    Current Employee - Assistant Activity in Boston, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time (Less than a year)

    Pros

    Love to with people from my community

    Cons

    No complains at this point

    Advice to Management

    Would do my best to be helpful

    The MENTOR Network Response

    Jun 16, 2017 – Employee Experience Team

    We appreciate your review. We’re pleased that you’re having a positive experience engaging with the people we serve in your community. If you have any additional feedback in the future, please do not... More


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Waterloo, IA
    Former Employee - Caregiver in Waterloo, IA
    Approves of CEO

    I worked at The MENTOR Network part-time (More than 8 years)

    Pros

    Love working with people with disabilities

    Cons

    Conflicts with other staff members

  3. "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - State Director in Chicago, IL
    Former Employee - State Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time (More than 5 years)

    Pros

    Great people locally, decent pay,

    Cons

    Unrealistic expectations with little room for negotiation
    Upper level (national and regional) management do not have a clear view of the day to day struggles of individual state operations

    Advice to Management

    Spend a lot more time in the states you are responsible for and give them more support


  4. Helpful (1)

    "Would be better if Corporate would get out of the way and let management do their jobs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at The MENTOR Network (More than a year)

    Pros

    The management team are great - they really care about the employees. The environment is flexible and relaxed.

    Cons

    Corporate is disconnected and doesn't seem to care about the employees. Management cannot move forward because corporate holds the reigns on many things.


  5. "Work overload"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Program Coordinator
    Former Employee - Program Coordinator
    Doesn't Recommend
    No opinion of CEO

    I worked at The MENTOR Network full-time (More than 3 years)

    Pros

    Love working with the people .they taught me alot.they are all remarkable people.with things they acapble to do.with they're disabilities.

    Cons

    Management.timeoff.pay and they over work u.

    Advice to Management

    Upper management needs to check all they're employees.


  6. "Tough love review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Coordinator in Los Angeles, CA
    Current Employee - Office Coordinator in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time (More than 3 years)

    Pros

    This is such a great place to call work. i have been fortunate to work with many of the different programs for MENTOR & each program is so special & has some of the best staff caring for the many, special clients. The MENTOR staff have been the best co-workers (granted MENTOR has it's share of bad apples) I am fortunate to have these people in my lives.

    Cons

    With a great workplace comes many of it's flaws...
    The management team needs to have a better knowledge of each of it's staff members job so they can properly & efficiently help & train their staff to the best of their ability. Mangers are never in the know of a how to handle a proper question and/or situation when their staff come to them with it, they just pass them off to several other team members. Do not hire a staff member that does not have the knowledge of the full scope of their job, they will fail over & over again & their staff will prey on them due to it. I have seen this happen time & time again unfortunately.
    Management needs to give their full support to their team at all times, striving or struggling management needs to have their team's back. This is a team's constant downfall at MENTOR.
    The pay needs to be reflective to staff's job duties. Do not ask staff to complete tasks outside of their job scope if you're not willing to pay them properly for it. We do not mind doing extra duties if we are pay is being reflective with it.

    Advice to Management

    Please make sure there is constant training available to employees continuously throughout the year.


  7. "Ps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Supervisor in Iowa City, IA
    Former Employee - Program Supervisor in Iowa City, IA
    Doesn't Recommend
    Negative Outlook

    I worked at The MENTOR Network (More than 3 years)

    Pros

    Working and teaching individules was the best

    Cons

    Horrible Work life balance. No advancement, no raises. Works you to death

  8. "There is Good and Bad To Everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The MENTOR Network full-time

    Pros

    Helping people, good co-workers, flexibility and work/life balance

    Cons

    Poor management communication, high turnover

    Advice to Management

    Listen to and actually care about your employees and quit with the backdoor office politics


  9. "An excellent learning opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Specialist
    Former Employee - Human Resources Specialist
    Recommends
    Approves of CEO

    I worked at The MENTOR Network full-time

    Pros

    My team was filled with intelligent, motivated individuals who never hesitated to offer me advice or assistance when needed. My role also gave me a great amount of freedom to brainstorm creative solutions, test them out, and make changes as needed. Having that level of trust allowed me to take risks, grow and develop.

    Cons

    It's a large organization, and needs to carefully juggle what it prioritizes. That means that sometimes, initiatives you're working on may need to be pushed back.

    My second critique doesn't apply to my team: I know that the HR team constantly served as an advocate for the organization's employees, and truly cares about the employee experience. That said, it didn't always feel like an Executive level priority. Once everyone is on the same page, it should be easier to make key changes to the employee experience.

    Advice to Management

    Find ways to connect with employees - in a widely dispersed organization, it can be easy for people to feel adrift.


  10. "Mediocre"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network full-time

    Pros

    Coworkers are very enjoyable to work with

    Cons

    Not a lot of opportunity for growth


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