The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated December 9, 2018
983 reviews

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2.4
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The MENTOR Network President and Chief Executive Officer Bruce Nardella
Bruce Nardella
206 Ratings

Employee Reviews

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Pros
Cons
  • "Low pay and no raises makes it hard for employees to stay" (in 60 reviews)

  • "Upper management is disconnected from the hard work that entry level staff do" (in 52 reviews)

More Pros and Cons

  1. Featured Review

    "certified nursisng assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant in Gilroy, CA
    Current Employee - Certified Nursing Assistant in Gilroy, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The MENTOR Network full-time (More than a year)

    Pros

    The mentor network provides a great enviroment to work in! All the employees are very easy to get along with! The long days go by fast and the teamwork is awesome! Definately a job i plan on keeping for awhile!!!

    Cons

    Short staffed on some occasions

    Advice to Management

    Management is awesome as it is!


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Waterloo, IA
    Former Employee - Caregiver in Waterloo, IA
    Approves of CEO

    I worked at The MENTOR Network part-time (More than 8 years)

    Pros

    Love working with people with disabilities

    Cons

    Conflicts with other staff members

    The MENTOR Network Response

    Sep 27, 2018 – Employee Experience Team

    Thank you for your review. We are happy to hear you enjoyed your experience working with the people we support. We wish you the best in your future endeavors.

  3. "Accountant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The MENTOR Network full-time

    Pros

    Great people , fast paced environment

    Cons

    Few growth opportunities for promotion


  4. "Find Work Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time

    Pros

    Flexible schedule, some of the foster parents are amazing

    Cons

    Difficult to find respite, there is no standard for pay for foster parents or staff, no advancement opportunities, caseloads can increase drastically with no notice, passive aggressive emails! way too much paperwork, no set schedule, on call, management is horrible

    Advice to Management

    Stop allowing mediocre people to advance. Stop ignoring ideas from your staff and foster parents!


  5. "Direct Support Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Professional in Fairmont, MN
    Former Employee - Direct Support Professional in Fairmont, MN
    Recommends
    Positive Outlook

    I worked at The MENTOR Network full-time (More than a year)

    Pros

    Gaining lifelong friendships with the clients. Memories that are made. The positive impact you as a person can have on a single person's life.

    Cons

    Pay rate stays the same unless night vs. day, asleep hours vs awake hours, over nights asleep or awake, and extreme behavior working environment.

    Advice to Management

    No more what title you have or how high up on the pay scale you are or how long you have been with the company. Be willing to come into work as if it was your first day where there is no favorite clients and or staff. Stay equal to other employees and most importantly you are there for the client/your friend not the pay, not cause they are disabled, or cause you need to be there.


  6. "My thoughts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP in Saint Louis, MO
    Current Employee - DSP in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook

    I have been working at The MENTOR Network full-time (Less than a year)

    Pros

    easy work, good shifts, weekends off

    Cons

    pay is crap for the amount of work you do, taxing on your mental health.

    Advice to Management

    higher pay cause we do a lot as DSPs


  7. "The Mentor Netwrok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network full-time

    Pros

    Local colleagues are caring, supportive and always willing to go the extra mile to meet the needs of our elderly consumers. The clients and their families are great people to deal with in terms of they are very engaged and collaborative

    Cons

    Lack of effective communication system from top to bottom. High job expectations with low pay for entry and mid level employee. No employees' performance. Lack of consistency in terms of decision making process. Poor staff trainings.

    Advice to Management

    The upper management needs to be fairer and more supportive to ward their staff.

  8. "Program Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The MENTOR Network full-time

    Pros

    Flexible schedule enough to adult elsewhere at times.

    Cons

    Always on-call, no breaks, long days.


  9. "A foundering company that has lost it's way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Home Therapist in Dedham, MA
    Current Employee - In Home Therapist in Dedham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The MENTOR Network full-time (More than 3 years)

    Pros

    I love being a psychotherapist! Serving those who need it most is a privilege. I had three solid managers here.

    Cons

    Unrealistic billable expectation. Zero work-life balance. No salary increases no cost-of-living adjustments. Lots of positions being cut.


  10. "Smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Care Professional
    Former Employee - Direct Care Professional
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time

    Pros

    The clients and a couple managers.

    Cons

    The pay is ridiculously low for the job duties required, management is never on the same page with each other, our time is wasted constantly by trivial meetings and classes that are not required and the managers agree, I could never get a day off or call in sick without some backlash, my paycheck was short a few times, my HR paperwork was misplaced, some of the managers are extremely rude constantly, employees would be told certain hours or classes or house rules that always changed or didn’t get communicated correctly, it’s beyond clear that management, including upper management, does not care for or appreciate their employees or the work they do.

    Advice to Management

    Grow up and learn to communicate effectively and professionally.