The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated December 8, 2017
583 reviews

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2.6
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Approve of CEO
The MENTOR Network President and Chief Executive Officer Bruce Nardella
Bruce Nardella
167 Ratings

583 Employee Reviews

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Pros
  • We try to make a difference but because of the constant "misplacements" sometimes that is very difficult (in 20 reviews)

  • flexible schedule, friendly staff, opportunity to move into management (in 26 reviews)

Cons
  • Low pay with no raises and overly taxed "bonuses" (in 39 reviews)

  • Upper management will tell you things will change for the better but they won't (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Why I love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Approves of CEO

    I have been working at The MENTOR Network full-time (More than 5 years)

    Pros

    My coworkers are the best. They are devoted to what they do and are a pleasure to work with. You may join the company for its mission as I initially did, but you stay because of the people. I have a ton of flexibility which supports my work/life balance better than any other job I've had. Creativity and collaboration are encouraged. I've worked in Corporate for 5 years now and have learned and grown so much more than I could have ever imagined. I'm sure I'll still be here in 5 years (by choice!) reflecting on my 10 years with the company.

    Cons

    Due to the multi-dimensionality of the organization, it can be tricky to find a "one size fits all" solution for certain issues, as there are always exceptions to the rule.

    The MENTOR Network Response

    Aug 17, 2017 – Employee Experience Team

    Thank you for taking the time to provide your feedback. Our goal is to create a personally and professionally rewarding experience for each of our employees, and we’re happy to hear that you’ve had a... More


  2. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rancho Cucamonga, CA
    Current Employee - Anonymous Employee in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The MENTOR Network full-time (More than 3 years)

    Pros

    They like to promote within and encouragement advancement, going forward with education goals.

    Cons

    Can offer more training on the software tools.

    Advice to Management

    N/A

  3. "Direct support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The MENTOR Network full-time

    Pros

    great relationships with clients

    Cons

    Poor management and program coordinators


  4. "IHT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time

    Pros

    Team work and atmosphere
    Flexibility
    Competitive pay

    Cons

    Balancing work time and personal time

    Advice to Management

    None


  5. "Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time

    Pros

    Received a lot of support

    Cons

    The hours and the caseload


  6. "Good people, both clients and staff. Can be tough to protect work/life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network (More than 3 years)

    Pros

    Work with, help, and experience life with amazing people.

    Cons

    Can be long hours, caring about the people you are providing assistance for takes a toll. Lots of staff turn-over can be difficult.


  7. Helpful (1)

    "Disorganized and Disloyal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Coordinator in Portland, OR
    Former Employee - Program Coordinator in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time (More than 3 years)

    Pros

    Friendly coworkers all doing great things for the disabled. Upper management is approachable.

    Cons

    The pay is below market average for the area. No loyalty to long term employees. Fire on a whim without notice. Very disorganized and they demand middle management to do more than is hummanly possible and this puts their clients at risk.

    Advice to Management

    Better pay for stronger staff. Work with staff when there are issues rather than terminating. Reward long term employees so that you do not have such a hig turn over.

  8. "Ok for a short stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time

    Pros

    Great family environment and long lasting connections !

    Cons

    Low pay with no raises and overly taxed "bonuses"

    Advice to Management

    Value your employees who work very hard for low pay.


  9. "A cross between caring, and getting walked all over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time

    Pros

    A lot of overtime, never won't get hours

    Cons

    Unorganized, lazy night staff,

    Advice to Management

    fix your night staff issues, and your day staff won't be quite so grumpy


  10. "PRN position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network part-time

    Pros

    Flexible with required hours each week

    Cons

    Tough clients had to find someone to change shifts with once scheduled


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