The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated November 14, 2017
577 reviews

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2.6
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The MENTOR Network President and Chief Executive Officer Bruce Nardella
Bruce Nardella
165 Ratings

577 Employee Reviews

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Pros
  • We try to make a difference but because of the constant "misplacements" sometimes that is very difficult (in 20 reviews)

  • flexible schedule, friendly staff, opportunity to move into management (in 26 reviews)

Cons
  • Low pay with no raises and overly taxed "bonuses" (in 39 reviews)

  • Upper management will tell you things will change for the better but they won't (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Why I love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Approves of CEO

    I have been working at The MENTOR Network full-time (More than 5 years)

    Pros

    My coworkers are the best. They are devoted to what they do and are a pleasure to work with. You may join the company for its mission as I initially did, but you stay because of the people. I have a ton of flexibility which supports my work/life balance better than any other job I've had. Creativity and collaboration are encouraged. I've worked in Corporate for 5 years now and have learned and grown so much more than I could have ever imagined. I'm sure I'll still be here in 5 years (by choice!) reflecting on my 10 years with the company.

    Cons

    Due to the multi-dimensionality of the organization, it can be tricky to find a "one size fits all" solution for certain issues, as there are always exceptions to the rule.

    The MENTOR Network Response

    Aug 17, 2017 – Employee Experience Team

    Thank you for taking the time to provide your feedback. Our goal is to create a personally and professionally rewarding experience for each of our employees, and we’re happy to hear that you’ve had a... More


  2. Helpful (1)

    "Direct service pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Service Professional in Jacksonville, FL
    Former Employee - Direct Service Professional in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The MENTOR Network full-time (More than a year)

    Pros

    Day go bye pretty quickly

    Cons

    You are doing cna work but not getting paid enough,The individuals are way more complex then they make it seem,They have their favorite employees and management gossip worst then employees, anything go on everyone at the site knows about it from management

    Advice to Management

    Stop gossiping like children

  3. "Good people, both clients and staff. Can be tough to protect work/life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network (More than 3 years)

    Pros

    Work with, help, and experience life with amazing people.

    Cons

    Can be long hours, caring about the people you are providing assistance for takes a toll. Lots of staff turn-over can be difficult.


  4. "Ok for a short stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time

    Pros

    Great family environment and long lasting connections !

    Cons

    Low pay with no raises and overly taxed "bonuses"

    Advice to Management

    Value your employees who work very hard for low pay.


  5. "A definite work of mercy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The MENTOR Network (More than a year)

    Pros

    Working with children, Flexible Schedule

    Cons

    Lack of Communication, No structure, constantly changing rules, no consistency, forgetfulness and laziness from management.


  6. "A cross between caring, and getting walked all over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time

    Pros

    A lot of overtime, never won't get hours

    Cons

    Unorganized, lazy night staff,

    Advice to Management

    fix your night staff issues, and your day staff won't be quite so grumpy


  7. Helpful (1)

    "There's so much potential for this to be a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bhabra (Nepal)
    Current Employee - Anonymous Employee in Bhabra (Nepal)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The MENTOR Network full-time (More than 5 years)

    Pros

    The clients. The co workers. The directors. People you see on a daily or weekly basis are mostly, incredible. Community outings.

    Cons

    - using your own vehicle to transport while only being paid .43 cents a mile, which barely covers wear and tear. And then, waiting a minimum of 2.5 weeks after submitting your mileage reimbursement form to even receive your check.

    -Understaffing but then constantly taking on more clients and buying out other companies. This is a recipe for disaster for the vulnerable adults in our care.

    -treating those with fancy enough job titles to trips to florida, while your employees...Dsps, on the frontline, haven't seen a pay increase in YEARS

    Advice to Management

    Mid level management is great, doing the best they can. My advice to those in Boston is to try to remember why you exist as a company. Pay your dsps a living wage with merit based raises, have and retain better dsps, give your vulnerable adults higher quality care which is pretty equivalent to a higher quality of life. Stop growing and start investing in what you already have.

  8. "PRN position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network part-time

    Pros

    Flexible with required hours each week

    Cons

    Tough clients had to find someone to change shifts with once scheduled


  9. "Needs major improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in Saint Paul, MN
    Former Employee - DSP in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time (More than 3 years)

    Pros

    It's a rewarding job helping others try and meet there goals and watching their growth, flexible schedule when needed and PTO after some time of working.

    Cons

    No holidays, Not enough pay for loyal employees I worked for this company 4 years and it didn't pay me enough to stay as a full time employee, my PC was always doing things she shouldn't have been doing i.e sleeping on the job and making DSP's do maintenance jobs or yard work, other co workers talk to consumers about personal problems and have made "friends" which is super unprofessional in regards "boundaries". Management in Minnesota get away with almost anything

    Advice to Management

    Please stop hiring anyone in the field of DSP's you should evaluate your staff more thoroughly before hiring, they are doing more harm to the consumers and the company


  10. "A good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator
    Current Employee - Program Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The MENTOR Network full-time (More than 10 years)

    Pros

    Paid training, Full benefits, work with incredible individuals!

    Cons

    They really need to pay DSP's more. They are honestly the back bone of the company.

    Advice to Management

    Be sure to get to know your DSP's on a personal level and never ask them to do a job you're not willing to do yourself.


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