The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated March 28, 2017
498 reviews

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2.5
Star Star Star Star Star
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The MENTOR Network President and Chief Executive Officer Bruce Nardella
Bruce Nardella
135 Ratings

498 Employee Reviews

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Pros
Cons
  • All your compassion is for the consumer but you have none for the employees, no raises, managers that have no power over their staff (in 35 reviews)

  • Upper management are very clicky (in 30 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Love what they do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable Supervisor in North Andover, MA
    Former Employee - Accounts Payable Supervisor in North Andover, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The MENTOR Network full-time (More than 5 years)

    Pros

    They may be for profit but what they do is care for people and that is the most important thing any of us can do

    Cons

    It is a large company and complex network of people and often not all on the same page. They need to be better at speaking the same language

    Advice to Management

    Find a way to work together to be a better place for everyone rather than this us against them mentality. It can be a very difficult place to work unless they can agree that they all want the same result

    The MENTOR Network Response

    Jan 23, 2017 – Employee Experience Team

    We appreciate your feedback and are glad that during your time here you witnessed our dedication to the people we serve. As a national organization, The MENTOR Network attracts a diverse group of ... More


  2. "Decent Job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network full-time

    Pros

    Help People
    Learn a lot

    Cons

    Limited growth
    Management smoked whole shift
    Limited learning


  3. "Do not work here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP
    Former Employee - DSP
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time

    Pros

    Get paid for holidays even if you don't work them

    Cons

    Most terrible company I have ever worked for. management is nonexistent and if there is a client behavior you cant get ahold of management. Office is set in the stone age and only has paper documents. Mileage papers get lost often. They will overwork you. Expect to be working doubles. Management treats you as property and aspects you to cover extra shifts so they can pull other employees to other sites since they will not hire more staff. Pay is little( 9.15 and under)and you may have up to 3 clients at a time. Employees are not drug tested. I find this sad since employees are taking clients safety into their hands. The company will come up with bs ways to fire you including false accusations. Do not work for this company!

    Advice to Management

    Partake in clients lives and pick up phone when employees are calling you to help


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Foster Parent Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The MENTOR Network full-time

    Pros

    MENTOR provides great services to their clients and they have a wonderful mission. They provide wrap-around services that appear to meet almost, if not all, of the needs in the foster care/host home community.

    MENTOR provides a great opportunity for entry-level social workers to receive the necessary supervision, continuing education, and client hours for advancing/renewing licensure.

    Cons

    MENTOR requires employees to complete annual "self-assessments," but does not offer merit raises, experience-related raises, or cost of living adjustments. There is also a high employee turnover rate.

    Health Insurance could use some work- very high deductibles.

    Advice to Management

    I would recommend transparency and uniformity with salaries. I would also recommend offering raises based on experience/performance. For example, based on a recommendation from a supervisor, an employee who has dedicated 5 years (or another time-frame) to their work with MENTOR should be eligible for a pre-determined percentage raise.

    The employees believe in the work that they do here at MENTOR and should feel appreciated for good performances/dedication.


  6. "Program Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Direco in Apple Valley, MN
    Current Employee - Program Direco in Apple Valley, MN
    Recommends
    No opinion of CEO

    I have been working at The MENTOR Network full-time (More than 3 years)

    Pros

    Flexibility in schedule, improve the lives of individuals who have disabilities

    Cons

    24/7 job, stress is high


  7. "DSP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network full-time

    Pros

    The individuals that we work with are amazing.

    Cons

    Salary could be better, and hours.


  8. "Love it"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network full-time

    Pros

    I love the close-knit family community!

    Cons

    I can't think of any cons.


  9. "It's a for profit business making money within non profit community"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Andover, MA
    Former Employee - Anonymous Employee in Andover, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time (More than a year)

    Pros

    None that I can think of

    Cons

    This company will only work out of states they deem they can make money from. It's been said a Financial Shared Services company can not exist with non-profit businesses but they are trying to prove that wrong. All the profit they make is from medical payments for services including multiple millions in Medicaid payments. Figure that one out. That is why employees are paid so low (non-profit) but management is so well paid. (for profit)

    Advice to Management

    Find a reputable company to work for.


  10. Helpful (1)

    "Low pay and no recognition or respect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP in Duluth, MN
    Current Employee - DSP in Duluth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The MENTOR Network full-time (More than 5 years)

    Pros

    The consumers /clients and that is the only thing I would say

    Cons

    Pay STINKS! NO RAISE and then they blame it on the state!

    Advice to Management

    Pay YOUR EMPLOYEES! !!


  11. "Poor Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Bridgeport, WV
    Current Employee - Program Director in Bridgeport, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The MENTOR Network full-time (More than 5 years)

    Pros

    The individuals and the relationship you build with them

    Cons

    Poor pay on all levels. Upper management micro managing, nit picky and not available to help. Poor communication on all levels. Management very slow to respond to complaint of the individuals living in dirty homes, not enough funds and lack of 1:1 staffing. Payroll is always messed up and you have to fight the company for hours of Pto that you earned.

    Advice to Management

    Raise the pay for all employees especially the DSP's, $8.75 is not enough to live on. Respond to complaints of neglect seriously and actually go out to the sites and inspect them. Have more team meetings to keep everyone up on new policies and procedures



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