The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated December 8, 2017
583 reviews

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583 Employee Reviews

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Pros
  • We try to make a difference but because of the constant "misplacements" sometimes that is very difficult (in 20 reviews)

  • flexible schedule, friendly staff, opportunity to move into management (in 26 reviews)

Cons
  • Low pay with no raises and overly taxed "bonuses" (in 39 reviews)

  • Upper management will tell you things will change for the better but they won't (in 34 reviews)

More Pros and Cons

  1. Helpful (1)

    "Stay Away, Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Early Childhood Teacher in Victorville, CA
    Former Employee - Early Childhood Teacher in Victorville, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The MENTOR Network part-time (More than 10 years)

    Pros

    Great training and willing to give feedback.

    Cons

    Pay too low for high experience
    Supervision abd management has favoritism and discrimination tendencies, meaning choosing bilingual employee over english speaking.
    Supervisor,CC ,has poor leadership qualities
    Hires friends and family and favors them over other employees. Gives them hors but not others.
    Lack of cooperation with employees.
    Not paid enough for dive time. Only .53 a mile
    Pay is only $16 an hour, not enough for the work and hgaving to have a BA.
    People hired without degrees and little experience.

    Advice to Management

    Get it together with your integrity, and stop the favortism. Give training for supervisors on how to manage their employees.
    Pay more to those who are highly experienced and educated
    Be fair across the board to all employees.
    Stop hiring friends and family abd giving favor.


  2. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Receivable Specialist in North Andover, MA
    Current Employee - Accounts Receivable Specialist in North Andover, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time (More than 3 years)

    Pros

    Some room for growth, flexible schedule, good vacation, sick time. Employee Perks discounts. Some what friendly atmosphere. 401k, multiple health plans.

    Cons

    No raises, health benefits expensive, bad time management. No collection bonuses. High deductible health plans. Minimal access to work from home.

    Advice to Management

    Yearly raises.. show appreciation

    The MENTOR Network Response

    Dec 14, 2017 – Employee Experience Team

    Thank you for providing your feedback. We believe it’s important to reward team performance and recognize the importance of individual contributions. In some divisions, we provide annual individual... More

  3. Helpful (1)

    "LPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at The MENTOR Network full-time

    Pros

    Coworkers and consumers are amazing

    Cons

    Management lacks the ability to effectively manage even the simplest of tasks

    Advice to Management

    Take advice from staff and learn how to talk and treat people


  4. Helpful (4)

    "A great start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Baltimore, MD
    Current Employee - Office Manager in Baltimore, MD
    Recommends
    No opinion of CEO

    I have been working at The MENTOR Network full-time (More than 5 years)

    Pros

    1. It is extremely difficult to get fired. You have to be a horrible individual to get fired from this place.
    2. The company leaders are moving towards correcting past issues and implementing best practices.
    3. Very laid back company.
    4. Perfect for a first job after graduating.

    Cons

    1. Hi turnover! 90% of the company employees have been here less than 2 years. So everyone is still in the learning phase. This causes a lot of mistakes, doubt, low moral, and low accountability. Mostly because of lack of training.
    2. Low pay, no raises.

    Advice to Management

    Listen to the few vets you have left. They have valuable information. Also, happy employees don't leave your company. Cater to the employees instead of the shareholders and you wont have to keep starting over.


  5. "Needs major improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in Saint Paul, MN
    Former Employee - DSP in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time (More than 3 years)

    Pros

    It's a rewarding job helping others try and meet there goals and watching their growth, flexible schedule when needed and PTO after some time of working.

    Cons

    No holidays, Not enough pay for loyal employees I worked for this company 4 years and it didn't pay me enough to stay as a full time employee, my PC was always doing things she shouldn't have been doing i.e sleeping on the job and making DSP's do maintenance jobs or yard work, other co workers talk to consumers about personal problems and have made "friends" which is super unprofessional in regards "boundaries". Management in Minnesota get away with almost anything

    Advice to Management

    Please stop hiring anyone in the field of DSP's you should evaluate your staff more thoroughly before hiring, they are doing more harm to the consumers and the company


  6. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - BHT in Phoenix, AZ
    Former Employee - BHT in Phoenix, AZ

    I worked at The MENTOR Network full-time (More than a year)

    Pros

    great place to get your foot in the door for the behavioral health field

    Cons

    the pay, sometimes management can suck

    Advice to Management

    keep up the good work

    The MENTOR Network Response

    Dec 14, 2017 – Employee Experience Team

    Thank you for your feedback. We’re happy you enjoyed your experience with us, and wish you well in your future endeavors.


  7. "Bedbugs and assault"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Professional (DSP) in Wheeling, WV
    Former Employee - Direct Support Professional (DSP) in Wheeling, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The MENTOR Network full-time (More than a year)

    Pros

    Freedom during working hours as a DSP to do almost anything with your clients.

    Free traveling with clients to their activities or they reimburse you for mileage, but not very good compensation in comparison with similar companies.

    Cons

    Can and will put you in a client home with bedbugs without informing you.

    If you are assaulted by clients, that's part of the job. If you are assaulted by a fellow staff member you will be suspended without pay for defending yourself.

    Good luck.

    Advice to Management

    Quit

  8. Helpful (2)

    "Rewarding yet disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, MN
    Current Employee - Anonymous Employee in Rochester, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time (More than 8 years)

    Pros

    The individuals we provide care for are always a plus in this field

    Cons

    The pay is embarassing. I've been a loyal employee for almost 10 years and at ft still have to work 2 other jobs to provide for my family. People with no experience and little to no care are being hired at way more than what I make. It's disappointing.

    Advice to Management

    Take care of your loyal employees. They are the ones training in your PCs and new staff. Annual reviews and c raises are necessary. It's common respect for those who carry out the mission everyday for the company.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Facilitator in Long Beach, CA
    Former Employee - Senior Facilitator in Long Beach, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The MENTOR Network part-time (More than a year)

    Pros

    -Meaningful work and great mission
    -Great flexibility
    -Great people

    Cons

    -Low pay
    -Could use a more strategic plan

    The MENTOR Network Response

    Dec 12, 2017 – Employee Experience Team

    Thank you for sharing your feedback. Our goal is to ensure that each of our employees has a personally and professionally rewarding experience with our organization, and we’re pleased that you did... More


  10. "Think long in hard about working for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Centered Specialist in Arbutus, MD
    Former Employee - Family Centered Specialist in Arbutus, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time (More than a year)

    Pros

    Once you complete training you have the flexibility to make your own schedule as long as you see your clients, but the frequency of your home visits is really predicated on your caseload.

    Cons

    Moral is bad and the turnover is high. I was told my first week that the company will sap your spirit. The atmosphere in the office is horrible most people are just stressed about being overworked. I do not recommend working at the Baltimore office due to poor management and inadequate training. If you're a Family Centered Specialist my advice is have a reliable car, the amount of wear and tear that you will put on your car from going to home visits is unreal. If you have other employment options I would consider those before working for the Mentor Network.

    Advice to Management

    Training the new employees better should be a priority and insure that management know what they are doing


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