The MENTOR Network Reviews | Glassdoor

The MENTOR Network Reviews

Updated December 8, 2017
583 reviews

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583 Employee Reviews

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Pros
  • We try to make a difference but because of the constant "misplacements" sometimes that is very difficult (in 20 reviews)

  • flexible schedule, friendly staff, opportunity to move into management (in 26 reviews)

Cons
  • Low pay with no raises and overly taxed "bonuses" (in 39 reviews)

  • Upper management will tell you things will change for the better but they won't (in 34 reviews)

More Pros and Cons

  1. Helpful (1)

    "STAY AWAY !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Support in Portland, OR
    Current Employee - Staff Support in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The MENTOR Network part-time (More than a year)

    Pros

    None at all besides the clients.

    Cons

    There are too many to list.

    Advice to Management

    Obey employment laws: This company has discriminated against me because I have a slight disability in that I can't work around those wearing heavy perfume or cigarette smokers. I have asked for a simple accommodation but gotten no response. I had to wait months for pay. I have had to file a complaint with the EEOC to fight for my right to work.


  2. "direct care professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Care Professional in Hoffman, MN
    Current Employee - Direct Care Professional in Hoffman, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The MENTOR Network part-time (Less than a year)

    Pros

    I love the clients I take care of

    Cons

    To far to drive and do not like to drive the winter months.

    Advice to Management

    I do not have any advice

    The MENTOR Network Response

    Aug 22, 2017 – Employee Experience Team

    We appreciate your review. We’re happy you’ve had such a rewarding experience supporting the people we serve. Thank you for your all that you do to positively impact our organization.

  3. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time (Less than a year)

    Pros

    Minimize overtime
    Friendly Co workers
    Lots of training

    Cons

    Low salary
    Benefits aren't that great
    Inexperienced Management

    Advice to Management

    None, really. It's a good beginning and way too learn what you do and don't like about this field

    The MENTOR Network Response

    Aug 22, 2017 – Employee Experience Team

    We appreciate your feedback. Our goal is to create a personally and professionally rewarding environment for each of our employees, and we’re happy that you’re experiencing that firsthand. Thank you... More


  4. "Dsp"

    StarStarStarStarStar
    Current Employee - DSP in Evansville, IN
    Current Employee - DSP in Evansville, IN

    I have been working at The MENTOR Network full-time (More than 10 years)

    Pros

    Helping people that can't help themselves

    Cons

    All the running around in your vehicle

    Advice to Management

    Nothing

    The MENTOR Network Response

    Aug 22, 2017 – Employee Experience Team

    Thank you for taking the time to provide a review. We’re happy to hear that you’ve had a positive experience with our organization, and we appreciate your 10+ years of commitment and dedication to... More


  5. Helpful (1)

    "Program Service Clinical Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network full-time

    Pros

    The schedule is flexible. You can count on your co-workers to help out. You have weekends off unless you are on call.

    Cons

    The pay sucks. Big bosses are willing to overlook terrible foster parents just so they do not have to go through all the work of moving client's to another home or program.

    The MENTOR Network Response

    Dec 4, 2017 – Employee Experience Team

    Thank you for taking the time to provide your feedback. We’re concerned by your statements regarding our At-Risk-Youth services. As a mission-based organization, we’re focused on providing quality... More


  6. Helpful (2)

    "For profit not clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Professional in Bullhead City, AZ
    Former Employee - Direct Support Professional in Bullhead City, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The MENTOR Network full-time (More than 3 years)

    Pros

    Working with clients who genuinely appreciate your company and service while doing something that is morally rewarding. You get to do many fun things with clients.

    Cons

    No raises, long hours, little room for growth, no team work - employees were working against each other instead of with, the company seems more concerned with profits then their clients basic needs at times, little compassion for employees

    Advice to Management

    Treat your workers with respect, compassion, and integrity. Letting one employee get away with everything under the sun and disciplining another for 1 wrong doesn't show professionalism. Don't work sick employees on 12-16 hour long shifts all week and expect them to be at top performance.


  7. "Working for Rem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The service they give to their employees outstanding!!

    Cons

    I do not have anything bad to say about the company

    Advice to Management

    Keep doing what you are doing.

    The MENTOR Network Response

    Aug 22, 2017 – Employee Experience Team

    Thank you for your feedback. We’re happy that you enjoyed your time with our organization, and we wish you the best in your future endeavors.

  8. Helpful (1)

    "Smh"

    StarStarStarStarStar
    Current Employee - Tss in Phila, PA
    Current Employee - Tss in Phila, PA

    I have been working at The MENTOR Network part-time (Less than a year)

    Pros

    I have absolutely no type of pros. Maybe the online training which actually taught me things. Other than that. Nothing.

    Cons

    I was hired on July 5th, 2017. Today is August 31st and I have yet to start work. I have to constantly email them to even get any type of information on what is going on. I completed 13 online trainings because I was told o had to do those before I even started work. Once I finished those, now I have to fill out a ton of paperwork. Bring in transcripts, 3 recommendations, finger prints (which I already emailed them).

    Why was this not told on the very first day I was hired ?
    So unprofessional.


  9. Helpful (2)

    "Easy work for the most part. Must be patient and not care about making very little money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Professional in Bear, DE
    Current Employee - Direct Support Professional in Bear, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The MENTOR Network full-time (Less than a year)

    Pros

    Down time. Holiday pay. Getting to help individuals with life skills. Can do Fun enriching activities. Get to wear whatever you want. Agency pays for your food when you take individuals out to dinner.

    Cons

    Lots of turnover. Agency does not provide enough/ up to date safety equipment for individuals. Sometimes the agency purchasing card is empty so you can't restock food/supplies

    Advice to Management

    Please raise wages for staff who go above and beyond their job title to make sure individuals are taken care of. At least to 12$ an hour

    The MENTOR Network Response

    Aug 25, 2017 – Employee Experience Team

    Thank you for providing your feedback. We’re happy to hear that you’ve had a positive experience working with the people we are honored to serve. We are concerned with your comments regarding safety... More


  10. "Rewarding Experience, not very rewarding compensation"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great working with the clients, helping people in need, flexible hours, good job for a student

    Cons

    disorganized management, sub-par pay, stressful situations

    The MENTOR Network Response

    Aug 22, 2017 – Employee Experience Team

    We appreciate your review, and we understand that while jobs in the human service industry are rewarding, they can also be demanding. As a leading health and human services organization, we continue... More


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