The Mark Travel Corporation Reviews | Glassdoor

The Mark Travel Corporation Reviews

Updated September 21, 2018
152 reviews

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3.9
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William E. La Macchia
97 Ratings

Employee Reviews

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Pros
  • "The Core Values are true to who the organization is" (in 18 reviews)

  • "It's easy to achieve a healthy work-life balance, with paid time off and a flexible schedule" (in 7 reviews)

Cons
  • "Mandatory overtime which is NOT optional" (in 18 reviews)

  • "The Worst Director of a Call Center I ever work for" (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care in Milwaukee, WI
    Current Employee - Customer Care in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mark Travel Corporation full-time (More than a year)

    Pros

    Amazing leadership, great core values, good teamwork.

    Cons

    Going through a merge, however it has been very positive so far.

    Advice to Management

    Keep living by the core values and apply them to the merge.

    The Mark Travel Corporation Response

    Sep 20, 2018 – HR Manager

    Thank you for taking the time to reach out and letting us know that you are having a good experience with the leadership in Customer Care. We are passionate about communicating and developing our... More


  2. "Excellent Hiring Process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Care Specialist
    Current Employee - Customer Care Specialist
    Recommends
    Positive Outlook

    I have been working at The Mark Travel Corporation full-time (Less than a year)

    Pros

    This team is on top of their game! They know exactly who they want to hire and ensure that the process is painless. From the initial phone call with the recruiter, Lindsay, to new hire paperwork....you are informed and welcomed with open arms.

    Cons

    I can't think of any.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at The Mark Travel Corporation full-time (Less than a year)

    Pros

    Great company to work for.

    Cons

    Many changes happening that, at the surface, is changing the organizations culture

    The Mark Travel Corporation Response

    Sep 11, 2018 – HR Manager

    Hi there, thanks so much for your review. I'm glad to hear you think it's a great company to work for - I tend to agree! There are some big changes happening in our company, but since one of our core... More


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mark Travel Corporation full-time (More than a year)

    Pros

    Truly cares about your growth.

    Cons

    This company offers a lot of mandatory overtime this may be a lot for some people.

    Advice to Management

    Continue to offer overtime.... I love it!

    The Mark Travel Corporation Response

    Jul 17, 2018 – Manager Corporate Communications

    Thanks for taking a moment to share your positive feedback. We are grateful for our hardworking team members and do genuinely care about your growth and development. Whether through learning... More


  5. "I love my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethpage, NY
    Current Employee - Anonymous Employee in Bethpage, NY
    Recommends
    Approves of CEO

    I have been working at The Mark Travel Corporation full-time (Less than a year)

    Pros

    Very friendly and welcoming atmosphere. Hiring process was quick, yet informative. Benefits are great as well. I am happy to come into work every morning.

    Cons

    No cons to report about this workplace.

    The Mark Travel Corporation Response

    Jul 17, 2018 – Manager Corporate Communications

    Wow, it feels great to read a review with such positive remarks! Our recruiting team focuses on getting the right person in the right seat, and it sounds like that’s certainly the case here. When... More


  6. "Good Entry level position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Mark Travel Corporation full-time

    Pros

    They hire within so you are able to move around in the company. Good Training. Work from home available.

    Cons

    Pay is low compared to others. work life balance is not the best. Overtime is a good and bad thing. No commission like other companies.

    The Mark Travel Corporation Response

    Jun 15, 2018 – Manager Corporate Communications

    I’m glad you feel that your entry level role within our organization was a good start for you. I wish you would have continued adding value to our team and pursued one of those internal moves you... More


  7. "Good company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at The Mark Travel Corporation full-time

    Pros

    Friendly people; Engaging work; Comfortable Environment; Excellent Management

    Cons

    Some positions can be very stressful in nature on a daily basis

    The Mark Travel Corporation Response

    May 31, 2018 – Manager Corporate Communications

    Thanks for your positive feedback about The Mark Travel Corporation. When I see words like engaging, comfortable and excellent I cannot help but think we are doing something right! It sounds to me... More

  8. "Pricing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Manager in Orlando, FL
    Current Employee - Pricing Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mark Travel Corporation full-time (More than 10 years)

    Pros

    The management of the company put great emphasis on their core values and the wellness of the staff. Fair salaries, fun place to work!

    Cons

    Being in a satellite office can be challenging at times. Many of the fun events that happen in the corporate office are not as easily duplicated here.

    Advice to Management

    My advice would be to engage more openly with the MCO office staff, offer more job advancement opportunities, and embrace the staff that has been so loyal all these years. As time goes on, the MCO office has gotten smaller, but is still mighty!

    The Mark Travel Corporation Response

    Sep 11, 2018 – HR Manager

    Thank you for your feedback and your longevity with the company. I agree that our core values are really important and something we live by on the Revenue Management Team as well as the company as a... More


  9. "AMAZING Hiring Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Build Inventory in Milwaukee, WI
    Current Employee - Product Build Inventory in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mark Travel Corporation full-time (Less than a year)

    Pros

    Even though I have only been working here for a month, Mark Travel is turning out to be the great company I always thought it was!

    I wanted to specifically highlight my recruitment process! Shout out to Lindsay Britton especially! Everything from start to finish was so easy and I felt like I was already at home talking with her! She explained all my options and where my best fit would be within the company and not just the opportunity I applied for, which I feel, is key when speaking with a representative of a company.

    Cons

    No cons at this moment!

    Advice to Management

    Keep doing what you're doing!

    The Mark Travel Corporation Response

    Apr 23, 2018 – Manager Corporate Communications

    Thank you for the wonderful review! Our recruiting team works very hard to make sure we are hiring the right person into the right seat- even if that means encouraging a candidate to explore a... More


  10. "Not grear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Orlando, FL
    Former Employee - Customer Service Representative in Orlando, FL
    Positive Outlook
    No opinion of CEO

    I worked at The Mark Travel Corporation (Less than a year)

    Pros

    I thought the training was nice and thorough.

    Cons

    Not willing to work with your schedule.

    The Mark Travel Corporation Response

    Feb 9, 2018 – Manager Corporate Communications

    Thank you for taking a minute to share your feedback. I agree our training is nice and thorough. We are extremely proud of our Training Team’s commitment to ensure team members are completely... More