The Marketing Arm Reviews | Glassdoor

The Marketing Arm Reviews

Updated September 20, 2018
156 reviews

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3.5
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Ray Clark
98 Ratings

156 Employee Reviews

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Pros
  • "great culture and reasonable work-life balance pending your manager" (in 14 reviews)

  • "There is a great culture that is adopted from executive level to entry level" (in 10 reviews)

Cons
  • "Like all agencies we are all very busy all the time, oh and there is no 401k matching" (in 6 reviews)

  • "Work life balance could be seen as challenging" (in 5 reviews)

More Pros and Cons

  1. "Cares About Their People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Marketing Arm full-time

    Pros

    Culture, talented co-workers, flex Fridays, clients, incentives, Monday Morning Meeting, career growth opportunities.

    Cons

    Hard work but it's worth it in the long run.

    Advice to Management

    Keep doing what you're doing. Investing in strong, talented people is the way for company success.

    The Marketing Arm Response

    Aug 23, 2018 – Chief Operations Officer

    I really appreciate you sharing your experience! Glad to hear it’s been a positive one and that people, culture, and career growth opportunities are reasons you like working at TMA, as they are top... More


  2. "good people, bad compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Marketing Arm full-time (More than a year)

    Pros

    great energy, good people, nice culture, casual, work-life balance

    Cons

    not exciting work, horrible compensation, tone-deaf upper-management, difficult clients, red tape bureaucracy

  3. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Marketing Arm full-time

    Pros

    Great experience and growth opportunity

    Cons

    The compensation is low for the level of work expected.


  4. Helpful (3)

    "Creative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Marketing Arm full-time (More than 3 years)

    Pros

    They love their logo and out-dated branding more than any agency should.
    Unclear career paths.

    Cons

    no clear vision. 12 practices that function as separate agencies. no creative vision, but they certainly staff business with more than enough account people, short-changing creative department.
    outdated logo + branding.

    There is NO 401k match--how is this even possible?

    Advice to Management

    put proper performance reviews in place. fire the toxic people because there are toxic people in every office, so pay attention. figure out which office needs more staff or less. turn nyc office into something more than an satellite.
    You should give employees a 40k1 MATCH, not breakfast every Monday!

    The Marketing Arm Response

    Aug 23, 2018 – Chief Operations Officer

    Thank you for sharing your experience. The 3x3 program was put in place to help drive each employees’ individual goals and career growth, so I am sorry to hear you still felt unclear about your... More


  5. Helpful (2)

    "Winging it but nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people. Cool projects. Lots of cultural events.

    Cons

    Some of the business units are just winging it.

    Advice to Management

    Take more proactive measures when people are not performing.

    The Marketing Arm Response

    Aug 23, 2018 – Chief Operations Officer

    Hello – thank you for taking the time to leave a review. We’re happy to see that the people, culture, and work at TMA were positives for you – those are three of the most important things at an... More


  6. "Art Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Director in Dallas, TX
    Current Employee - Art Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Marketing Arm full-time (More than a year)

    Pros

    This is a good environment to learn. TMA has a ton of resources to pull from, so the work ends up being better quality than other agencies I've worked for.

    The leadership has realistic expectations. So, they'll push back on clients when the timing that they're asking for isn't doable. I work nights and weekends when I have to, but it's not a regular thing. Creatives are often pulled from another team to help during a busy times.

    CE1 is a promotions group. So, any designers working in that department will be working on campaigns directly tied to sales, not traditional advertisements. But, unlike a lot of promotions agencies, TMA gets to do some out of the box work that gets noticed.

    There's a focus on ideas, so the fastest way to be promoted is by contributing in brainstorms and thinking, not just taking orders. Everyone from Jr ADs to Sr CDs are involved in brainstorms.

    Cons

    If you coast and don't contribute, then your job isn't secure.

    A lot of our work is very design heavy. So, if you don't like sitting on your own designing all day, this job might not be for you.

    Campaigns are shared. Someone might come up with an idea. Another person might present it. Another person might start the creative. And another person might finish it. It's hard to add work to your book. But the final product ends up being better and less expensive for the clients.

    Advice to Management

    3x3s should help me be a better designer. Doing so will eventually help TMA win more work.

    I would rather have 401k matching than a bonus (although the bonus is nice).

    The Marketing Arm Response

    Aug 24, 2018 – Chief Operations Officer

    Hi there – thank you for your feedback and insights into your creative experience while at TMA. We believe collaboration and entrepreneurship of ideas make our work and teams better (thank you for... More


  7. Helpful (1)

    "previous employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at The Marketing Arm full-time

    Pros

    fun culture, lots of social events

    Cons

    low growth opportunities, under valued

    The Marketing Arm Response

    Aug 24, 2018 – Chief Operations Officer

    Hello, thank you for taking the time to leave a review. We’re glad you enjoyed our culture events! We believe in putting people and culture first with our people being our top priority. The unique... More

  8. Helpful (2)

    "Creative Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in Dallas, TX
    Former Employee - Creative Director in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Marketing Arm full-time (Less than a year)

    Pros

    There were some good people and some I hope to never work with again, especially in creative management

    Cons

    Brainstorms by fire- pressured to always come with BIG ideas which usually yielded nothing, hours, Management isn't honest,

    Advice to Management

    none

    The Marketing Arm Response

    Aug 27, 2018 – Chief Operations Officer

    We love big ideas, but, as you know, it can take time to get to the right ideas that deliver results for our clients’ business objectives. We recently met with our creative leads to make sure we stay... More


  9. "Great Place to Begin Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Marketing Arm full-time (More than a year)

    Pros

    The upper management I believe genuinely cares about their employees.
    I had a ton of opportunities for growth and development.
    I think TMA is a great spot for the beginning of your career, they have a culture like no other but will also teach you a strong work ethic.
    The benefits are really great, my health insurance was great, vacation time was enough, and being a part of Omnicom is awesome.
    Certain teams are fantastic (FritioLay, GameStop, Influencer, Exxon, just to name a few) they have great individual cultures and leadership is great.

    Cons

    It's a little behind in the times compared to previous agencies I've worked at, no WFH policy, no processes across agencies (each team operates independently), and promotions are hard to get.
    There are some bad eggs, this is the case in any company but there are some people in director/vp level positions that aren't great at their jobs or even nice people. (Though I will point out the C-suite are great)
    The salary/raises do not match up to other agencies. If you expect a cost of living increase you will be disappointed. Even if you do your job well and do well in performance reviews

    The Marketing Arm Response

    Aug 27, 2018 – Chief Operations Officer

    Thanks for taking the time to provide us with lots of good and constructive feedback. Love hearing you felt like there are great opportunities for growth and that you enjoyed the benefits, culture... More


  10. Helpful (9)

    "Decline over time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Marketing Arm full-time (More than 3 years)

    Pros

    Overall nice people. Flexibility on time and ability to work from home. The cultural events are fun. When I first arrived I thought this was my last stop for the remainder of my professional career.

    Cons

    The longer I am around the more I see how politics plays in to who is able to stay. I know politics exists everywhere, but tell me how an inept VP who doesn't know how to rename a Word file is allowed to be employed for three years while other hard-working junior people are removed due to 'client changes' and then that workload is put on even more junior people with less experience?

    Advice to Management

    Turnover is common. Restructuring is common. But you should ask around to the people who execute the actual client work for opinions on structure, org charts, and necessary resources rather than the same 10 leaders who are removed from reality.

    The Marketing Arm Response

    Aug 23, 2018 – Chief Operations Officer

    Thank you for your feedback. We will continue to seek out insights and input from employees of all levels across the agency to improve where needed. Changes within the industry and client scopes... More


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