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The Marketing Arm Reviews

Updated February 10, 2018
138 reviews

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3.3
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Ray Clark
85 Ratings

138 Employee Reviews

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Pros
  • the company really advocates for a great work life balance (in 13 reviews)

  • There is a great culture that is adopted from executive level to entry level (in 9 reviews)

Cons
  • Like all agencies we are all very busy all the time, oh and there is no 401k matching (in 6 reviews)

  • Long hours, including some weekends (in 7 reviews)

More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at The Marketing Arm part-time

    Pros

    Great company to work for.

    Cons

    There no cons working for TMA


  2. "Overall Great team to work, Base Salary at lower end of Industry standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Marketing Arm full-time (More than a year)

    Pros

    - a great work environment
    - opportunities to learn & grow
    - ownership of projects and ones work
    - great team players

    Cons

    - lower base pay compared to industry standards and no bonus

  3. "Entertainment - Product Placement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Product Placement Scanner in Playa Vista, CA
    Current Employee - Product Placement Scanner in Playa Vista, CA

    I have been working at The Marketing Arm part-time (Less than a year)

    Pros

    TMA:
    - THE PEOPLE... everyone's so friendly and helpful!
    - Culture events... monthly Happy Hours with fun activities.
    - Catering... often have food, drinks, and snacks for the taking.
    - Office is open-desk seating.
    - Good environment for someone trying to break into the industry.
    - Playa Vista campus is pretty, safe, and across the street from a shopping center with Whole Foods, Starbucks, CVS, a movie theatre, and good food options. There's also a pretty park and walking area.
    - Free on-site parking.

    Scanner position:
    - $$ is decent; not a lot, but slightly above minimum wage.
    - Fairly low stress.
    - Part-time allows for flexibility for other aspects of life.
    - You get to make your own schedule (once you've gotten the hang of the job).
    - Weekly meetings with the Product Placement Team.
    - You get to watch a lot of good material; almost all of the shows I watch, I actively enjoy!

    Cons

    TMA:
    - Scanning room has lots of IT problems. You learn how to troubleshoot a lot, but still have to refer to IT often. The building's IT system lacks organization, but they *are* working to improve it.

    Scanner position:
    - You spend 99% of your day in a solitary room, so it can get lonely. DEFINITELY recommend going outside for lunch to avoid "scan brain."
    - Work is fairly easy to learn, but it's very routine (if you thrive in routine, this is a great job; if you thrive in variety like myself, it can get mundane.
    - As a part-time scanner, you don't get benefits.


  4. "Siloed agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Marketing Arm full-time (More than a year)

    Pros

    It's a good place to be if you are already a VP or higher of the agency, or if you are a millennial right out of college. Agency activities are fun.

    Cons

    Expensive benefits for families, with no 401k match. Extremely siloed agency, with 13 different practices, and leaders of each one battling for their own P&L, making collaboration very difficult. They preach "culture" but it's an illusion.


  5. "Digital Advertising Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at The Marketing Arm part-time

    Pros

    A very outgoing, positive and innovative company to work for. Very family-oriented culture with a lot of creative minds that are driven to succeed.

    Cons

    I have heard that the salaries are lower than the industry average.


  6. Helpful (3)

    "Great place to start...but a mixed bag overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in Dallas, TX
    Former Employee - Creative in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Marketing Arm full-time

    Pros

    A ton of wonderful people, and truly great mentorship can be found here--if you're on the right teams.

    On teams: As a resumé builder, TMA offers huge upside with blue-chip clients like AT&T, State Farm, Nissan, and basically everything Frito-Lay sells. Expect a lot of in-store/promo work instead of what you may have learned in portfolio classes--but take solace in the...experience...of experiential advertising because it's bread and butter at TMA (often at an award-winning level) and can be some of the best/most fun/exciting work you'll get to do.

    Benefits are standard Omnicom--which is to say excellent (as long as you're childless and single), except for the glaring non-matched 401k.

    A ton of culture events, if you're into that sort of thing--often great for brag-worthy Instagram stories, and TMA generally picks up the tab *and the cab* anytime there's drinking involved...and there will be.

    Let's see, what else...Open seating so invest in headphones. You get a loaded Macbook for work that you can take home and free breakfast every Monday. No clocking in like *some agencies,* and if you're on top of your workload, work/life balance is extremely good. Choice of free parking or a DART pass, and the location is great unless you're outside of 635. Free coffee.

    Cons

    The pay is below average, and then some. Dallas arguably is lower than it should be either way, but TMA isn't helping. Consult a TCG salary guide, laugh at the suggested salary, then cry when you see they recommend an 8% increase for Dallas cost-of-living.

    Don't expect a raise until you're promoted, but know that a change in your title won't necessarily correlate to a raise. You're gonna hear about bonuses, but realistically they're for the account teams--unless you're a unicorn 22 year-old creative fresh off an internship and steadily bringing in new business. (You aren't.)

    You'll know you're Becky-with-the-good-team when someone at a cultural event pulls you aside to drunkenly tell you how lucky you are to be on team X working with creative director Y as your first gig. In other words, you're either starting on Cheetos, or you're cropping coupons for probiotic yogurt. On that note, it's not *necessarily* TMA's fault that the clients are so milquetoast, but the agency *is* very accounts driven. Simply put, the 'better' the team, the more you'll see the account servicing teams going to bat for creative.

    As far as the work, well, the M in TMA is 'Marketing,' so temper your expectations. There's more than enough talent to push into deeper creative territory, but the name of the game with most of the clients is 'safety.' Again, great stuff for a resumé because these are *big* accounts, but expect to see other Omnicom agencies doing the heavy lifting.

    No matching 401k, and an employee stock purchasing program that offers a discounted Omnicom shares--which would be a PRO--but remember, you're underpaid, and OMC is trading at about $75 a share right now, so unless you don't have crippling student loans in 2018 (hahahaha), you're probably not doing that as a junior or even mid-level. Marry rich instead.

    The culture events are fun up until you realize your pay is subsidizing them. Nothing helps you forget that faster than a few drinks topside of a rented yacht on lake day I guess? Also--like everywhere--expect a handful of drunk coworkers to turn into absolute creeps at these things. TMA could/should do better about this.

    Oh and the toilet paper is prison-grade. Seriously, poach the Charmin account from Publicis or something.

    Advice to Management

    Pay your employees better and the retention trends of 0-2 year employees will stop sliding. Alternatively, seek out more creative opportunities, because there are hungry creatives willing to work for less *IF* there's more great work to show for it. But still, pay your people! If not just so they can stop bugging their CDs about it at every review.

    Get better at communication. Employees (creative or otherwise) shouldn't feel surprised by events out of their control, especially when it comes to reviews. There's too much inconsistency from team to team with regards to mentorship and communicating paths to improvement/avoiding pitfalls.

    Some mandatory training in regards to how to comport oneself properly around coworkers when alcohol is involved wouldn't be a terrible idea, but enforcement would be better (...he says, to the ENTIRE industry).

    But maybe immediately fire an employee who was quite literally *freaking out* several of the women in the office with completely inappropriate and unsolicited texts. And do it BEFORE he shows up drunk to work and passes out in the edit bay next to an empty 12-pack, literally the day after drunkenly screaming at his coworkers.


  7. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Marketing Arm full-time (More than a year)

    Pros

    Minimal supervision so you have control over you accounts, as senior management only pops in for a problem

    Cons

    Significantly lower pay than other agencies
    NO 401K MATCHING
    The company has an air of distrust, there is minimal transparency and no direct plans for promotion
    Culture of sexism is rampant. Men are often paid more and chosen for promotions over women time and again

    Advice to Management

    Talk to bigger agencies or the holding company and decide to build a real structure.
    Stop being cheap and implement 401K matching like a real agency.

  8. Helpful (1)

    "Toxic legacy employee culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Marketing Arm full-time (More than 3 years)

    Pros

    Fun and nice people, very young environment (we're talking 23-28), lots of parties, work from home flexibility.

    Cons

    Toxic legacy employee culture, terrible pay (like, you're going to faint - most people take it just to get a job in LA (you'll notice a lot of relocations that quit within 8-12 months or less), overworked at all levels, poor benefits that favor the young. Employees are rewarded for tenure, not talent. Innovation is stifled by legacy employees with no interest in learning and growing with the industry - basically dead weight that isn't going anywhere anytime soon. Zero process and organization. Poorly scoped work resulting in horribly resourced accounts spread too thin. Lack of expertise and guidance from 'leadership'.

    Advice to Management

    Get rid of the legacy employees - they're holding back all forms of innovative work. Demand forward-thinking from everyone. Implement process and enforce it. Pay competitive salaries for each office location. Hire a professional dedicated to fixing the horrible culture. Live what you preach.


  9. Helpful (2)

    "High turnover, a few good perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Marketing Arm full-time (Less than a year)

    Pros

    Free breakfast on Mondays, parking is paid or DART pass covered, good location downtown.

    Cons

    Low pay and low raises/bonuses, top heavy, hard to understand the structure, a "titles dont matter" mentality while giving title bumps instead of raises to appease workers, no 401k.

    Advice to Management

    Invest in people not parties. You're starting to miss the mark on what your generation of workers care about.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Marketing Arm full-time

    Pros

    Great strategic thinkers, excellenr at building big ideas, very collaborative environment

    Cons

    Long hours often requiring nights and weekend work


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