The Medical Team Reviews | Glassdoor

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The Medical Team Reviews

Updated Jan 15, 2020

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3.3
59%
Recommend to a Friend
71%
Approve of CEO
The Medical Team President and CEO Leslie Pembrook  (no image)
Leslie Pembrook
48 Ratings
Pros
  • "I've been working as the home health RN Administrator at The Medical Team in Austin since March, 2019(in 7 reviews)

  • "This branch has been completely rebuilt in the last year with a very experienced team of field clinicians and office staff(in 5 reviews)

Cons
  • "Sometimes management didn't understand the needs of the aides in order to better serve the people(in 6 reviews)

  • "Upper management is not willing to take the time to train employees appropriately(in 5 reviews)

More Pros and Cons
  1. Helpful (1)

    "Solid Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Administrator in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Medical Team full-time for less than a year

    Pros

    I've been working as the home health RN Administrator at The Medical Team in Austin since March, 2019. This branch has been completely rebuilt in the last year with a very experienced team of field clinicians and office staff. We are focused on providing highly skilled care, customer service, and continuity of care. We offer home health, hospice, private pay care, and PAS (DADS attendant) services. We accept most private insurance plans, managed care/Medicare replacements, and Medicare.

    Show More

    Cons

    This branch struggled to have a stable administrator over the last few years.

    The Medical Team2019-09-05
  2. "Hard work for little reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Care Technician in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Medical Team full-time for more than 5 years

    Pros

    There isn't anything PRO about this company

    Cons

    Terrible management, nepotism, favoritism, bottom of the barrel pay, lost contracts due to poor management. Many of their hires had very poor work ethic, but were kept on for months if not years. Upper management does not appreciate hard working aides and will take advantage of and over work you to death because they CAN NOT find or keep good workers. Many of the new hires wouldn't even show up for the job. Also beware they may expect you to drive over an hour from your home for no financial compensation. Most of the people in upper management were also very rude and not willing to work with employees that show good work ethic. You can do better.

    Show More

    Advice to Management

    Hire new management or just get out of the business all together.

    The Medical Team2020-01-15
  3. "Not horrible, but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intake Coordinator in Reston, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at The Medical Team full-time for more than a year

    Pros

    fun people to work with. Everyone seems friendly

    Cons

    Lack of experience in management, no accountability, value system out of balance. Many broken processes and not enough attention payed to fix them

    Advice to Management

    Create value and build on it, eliminate the waste.

    The Medical Team2019-11-27
  4. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant CNA in Fairfax, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Medical Team full-time for more than a year

    Pros

    Probably the most flexible CNA job you could have, you make your schedule, literally! Pay is great and negotiable

    Cons

    Short-staffed High turnover rates so client-aide-care coordinator relationship is never built No care plan for aides, Minimal travel compensation

    Advice to Management

    Take the time to hire care coordinators and aides who are actually trained and knowledgeable in the field. What happens in the office and what goes on in the feild doesn't always meet expectations. All aides MUST be given a care plan for clients as this is a big safety issue!

    The Medical Team2019-10-02
  5. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Medical Team full-time

    Pros

    There are no pros at this branch.

    Cons

    Hours were terrible, constantly understaffed, no support from upper management or owner, disrespectful co workers, disorganized, terrible and biased HR

    The Medical Team2019-10-12
  6. "Don’t work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Medical Team part-time for more than 3 years

    Pros

    None! Do not work there!

    Cons

    They work you like a animal when it’s convenient for them and as soon as your in need of hours they leave you with 0-20 hours a week. It’s not organization there, no compassion, no leadership, no respect. They treat their employees like scum!

    Advice to Management

    Get new management! The old management was 100x better !!!

    The Medical Team2019-08-27
  7. Helpful (1)

    "Working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Caregiver 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Medical Team full-time

    Pros

    The medical team is an awesome company to work for you get the hours you need and the pay is great. The staff are very respectful and care about their employees. I would highly recommend working here. I love it. 😌

    Cons

    Nothing to say bad about the Med team

    Advice to Management

    Great work guys. Keep doing what your doing!! We appreciate you.

    The Medical Team2019-07-12
  8. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Care Assistant in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Medical Team part-time for less than a year

    Pros

    Flexible with school schedule , overtime available pay is good

    Cons

    Haven’t experience anything bad hopefully that never happens

    Advice to Management

    Thank you for the opportunity to work for the company.

    The Medical Team2019-07-12
  9. Helpful (1)

    "Fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Medical Team full-time for more than a year

    Pros

    Work life balance, very flexible, fun team players, paid training, employee engagement, Competitive pay, and vision mission and goals are aligned.

    Cons

    Benefits are pricey and training should be more structured

    Advice to Management

    Keep open communication with your staff

    The Medical Team2019-06-11
  10. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Medical Team full-time for more than a year

    Pros

    The Medical Team is a great company with room for growth! As long as you show initiative and a willingness to learn, the leadership team will invest in your development. The Medical Team is very innovative and is always looking at how too improve how services are provided. Everyone here truly cares about the clients/patients!

    Cons

    It can be slightly hard to maintain a work-life balance.

    The Medical Team2019-05-23
Found 96 reviews