The Mirage Reviews | Glassdoor

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The Mirage Reviews

Updated February 1, 2018
28 reviews

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4.1
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Felix Rappaport
16 Ratings

28 Employee Reviews

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  1. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in North Las Vegas, NV
    Former Employee - Executive Assistant in North Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Mirage full-time (More than 10 years)

    Pros

    The Mirage was my second family. I was with the company for 20 years and I made some amazing memories and friends. The job was exciting, fun, and a new adventure every day. I had the best management team and we worked well together.

    Cons

    Sometimes you would get that dreaded phone call of an upset guest, but it was part of the job and I usually enjoyed the call by the end of it because I was able to listen to the guest, help them by resolving their issue and even follow up if necessary.

    Advice to Management

    Keep up the great work and thank you for all the wonderful opportunities that I was given during my stay (time) that I was there.


  2. "Royal Guard usher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Royal Guard Usher in Las Vegas, NV
    Current Employee - Royal Guard Usher in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at The Mirage full-time (More than 5 years)

    Pros

    Get to watch an amazing every night. we get free food and get paid to eat. get paid very well and get insurance.

    Cons

    communication isn't the best

  3. "Casino Cage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casino Cage Assistant Shift Supervisor in Las Vegas, NV
    Former Employee - Casino Cage Assistant Shift Supervisor in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Mirage full-time (More than 5 years)

    Pros

    Good benefits, co-workers are helpful, management is supportive, they say family before work and within reason they hold true to that.

    Cons

    You will probably start on graveyard, just part of the industry.


  4. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Floor Supervisor in Las Vegas, NV
    Former Employee - Table Games Floor Supervisor in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Mirage full-time (More than 8 years)

    Pros

    When I worked there it had the best working conditions ever in the history of Las Vegas. Management made sure all employees were treated equal and fair.

    Cons

    There were No cons because everything was near perfect. If there were any cons it was hard to notice because of how they treated everyone.

    Advice to Management

    I wish all the other companies on the Strip would’ve followed their lead.


  5. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mirage full-time

    Pros

    Great people, great benefits, great learning experience

    Cons

    Due to my position, family life is not balanced


  6. "positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Las Vegas, NV
    Current Employee - Front Desk Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mirage full-time (More than 3 years)

    Pros

    energetic work environment, good staff

    Cons

    some clientele has over zealous complaints


  7. "Great hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Las Vegas, NV
    Current Employee - Front Desk Agent in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mirage full-time (More than 3 years)

    Pros

    Good benefits,
     friendly co workers,
     free food

    Cons

    Point system,
     career growth,
    no double pay on holidays

  8. "Kitchen Steward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Mirage part-time

    Pros

    I love MGM resorts

    Cons

    There are no downsides to working here


  9. "A bunch of high schoolers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paid meals
    decent pay
    uniforms provided
    Training is decent

    Cons

    Supervisors/Management definitely provide advancement to their friends vs. those most qualified.
    No stability in enforcement of policies. One person will get away with something another gets written up for, simply because of their friendship status with management. The discrimination is rampant with no way to prove it.

    Advice to Management

    Stop playing favorites and be more involved with your departmental staff. Can't build a team when you're not a team player.


  10. "Good Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at The Mirage full-time

    Pros

    Great leadership and shifting employee culture.

    Cons

    Pay far below others in the field.


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