The Money Store Reviews | Glassdoor

The Money Store Reviews

Updated April 27, 2017
16 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Lawrence Dear
10 Ratings

16 Employee Reviews

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  1. "Loan Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Florham Park, NJ
    Current Employee - Mortgage Loan Officer in Florham Park, NJ
    Approves of CEO

    I have been working at The Money Store full-time (More than 3 years)

    Pros

    I've been working at the Money Store for 3 years now and it has been excellent so far. What I like most about The Money Store is how we can work directly with the underwriters and processors to help close more loans more efficiently. Other employees are always willing to help throughout the entire loan process.

    Cons

    The early morning commute with traffic


  2. "Happy Loan Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Oirginator in Florham Park, NJ
    Current Employee - Mortgage Loan Oirginator in Florham Park, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Money Store full-time (More than 5 years)

    Pros

    I have been working for The Money Store since 2012. This is the longest stretch I have stayed with a job and I dont foresee myself leaving. I receive the most attention to all of my loans from underwriters to processors to closers. I am always kept in the loop, and I always feel I can work with the other employers to solve a problem if there is one. Another thing is the upper management of this company will always do what they can to help you if you ever need it.

    Cons

    Sometimes the traffic on route 24 going home. I have found a bunch of other side roads to take so its ok now.


  3. "Sales Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Lakewood, WA
    Former Employee - Sales Assistant in Lakewood, WA

    I worked at The Money Store part-time (More than a year)

    Pros

    The people that I worked with were nice and helpful, Most of us came here from CRL Homeloans so I knew just about everyone here

    Cons

    Seems the loans were not funding as they should had been, especially when you had a great client who sent in all docs

    Advice to Management

    be more flexable with your employees and train them a bit better


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  5. "Processor , Underwriter, LO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor, Underwriter, LO in Florham Park, NJ
    Former Employee - Processor, Underwriter, LO in Florham Park, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at The Money Store (More than 3 years)

    Pros

    Great Overtime (when it's available)

    Good Pay if you have a base salary (DO NOT let them rook you into a being paid by the loan because all of their LOs have fled the sinking ship and you will not have a pipeline big enough to be able to feed your family!!!)

    Cons

    NO ONE knows what they are doing

    Due to all of the internal fighting between Managers, QC Dept and Closing Department it is nearly impossible to close loans with this company.

     Very poor treatment of the normal employees.

    Managers change the rules without checking with the Compliance team so some of the things they are doing are illegal and unethical. You will get your license yanked and possible jail time if the Department of Banking ever finds out the things they are doing.

    No Communication and poor treatment of the LOs and remote Processors and Underwriters

    Weather you are an LO, a Processor, or an UW I implore you, please do not work for this company. You and your family deserve better than this place.

    This company will be out of business within the next year.

    Advice to Management

    There is nothing I can say to you that I haven't already said. Go on keeping you Steller Management Team and treating your LOs and your Customers like crap. You are sinking your own ship.


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Anderson, SC
    Former Employee - Branch Manager in Anderson, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Money Store full-time (More than a year)

    Pros

    Very nice and understanding, professional

    Cons

    Dealing with non paying people


  7. Helpful (1)

    "Senior Processer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Processor in Remote, OR
    Former Employee - Senior Processor in Remote, OR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at The Money Store full-time (More than a year)

    Pros

    Flexible hours . Nothing else positive people there except a few are all left overs from other companies that have no respect for you or themselves

    Cons

    There is nothing positive from pay bonus other vacation time medical insurance to office supplies. They give u nothing and mess with your pay

    Advice to Management

    You have it backwards you still have pics poor management and a bunch of wanna be's you pay a lot of money too to ruin your company


  8. Helpful (1)

    "Worst Mistake of my career accepting their offer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Endorsement Underwriter in Remote, OR
    Former Employee - Direct Endorsement Underwriter in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Money Store full-time (Less than a year)

    Pros

    None, complete disregard for employees; hard to meet 20 word requirement without using profanity. DO NOT ACCEPT AN OFFER FROM THIS COMPANY!!!!

    Cons

    Laid off without cause, still owe me $8300 in wages for hours I worked. Working with the state to recover the wages and the owner Larry Dear is a lying coward that puts commitments in writing with no plans to honor them. I am in process of suing for damages. I have never worked for such a unethical company that promised full benefits and offered none other than ObamaCare. DO NOT ACCEPT AN OFFER FROM THIS COMPANY OR YOUR LIVELIHOOD IS AT RISK!!!!

    Advice to Management

    Close the doors, pay the fines incurred by the state of NJ and damages.


  9. Helpful (1)

    "Great hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in East Meadow, NY
    Current Employee - Customer Service in East Meadow, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are very flexible with work hours

    Cons

    There needs to be more managerial structure

    Advice to Management

    Management needs more help in training


  10. Helpful (1)

    "Close loans for Free"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Irvine, CA
    Current Employee - Mortgage Loan Officer in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Money Store full-time (Less than a year)

    Pros

    There are none. This company absolutely doesn't offer a benefit. You always have feeling they will be around much longer.

    Cons

    Lack of leadership & direction from management. Poor or lack of marketing & support. Don't quit or get laid off. YOU WON'T GET PAID!!!

    Advice to Management

    Get in another line of business.


  11. Helpful (1)

    "Broken, Lies, Fraud"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Irvine, CA
    Former Employee - Branch Manager in Irvine, CA
    Doesn't Recommend
    Negative Outlook

    I worked at The Money Store full-time (Less than a year)

    Pros

    Flexible work schedule for outside sales.

    Cons

    Horrible customer service, low pay, worst leads available and no strategic vision or plan. The company cant decide if they want to be in business or not. The lie is they claim to be a 40 year old company and they are not. They bought the name. The fraud is they have horrible processing and under writers that have their heads deeply embedded...and very limited products.

    Advice to Management

    Hire at least 1 person who will answer their phone or at least have a clue on what the business model is and how to fund loans. Perhaps TRAIN someone.


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