The Museum of Science and Industry (Chicago) Reviews | Glassdoor

The Museum of Science and Industry (Chicago) Reviews

Updated May 17, 2017
52 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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David Mosena
30 Ratings

52 Employee Reviews

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Pros
  • The museum itself is a great environment and the coworkers on your level are phenomenal (in 4 reviews)

  • Free Parking in their garage is a plus (in 3 reviews)

Cons
  • Management does everything they can to prevent you from being full time and getting benefits (in 5 reviews)

  • There was very little cross-department collaboration due to what I perceived as department heads unable to get along (in 2 reviews)

More Pros and Cons

  1. "Awesome place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Center Facilitator I in Chicago, IL
    Former Employee - Group Center Facilitator I in Chicago, IL
    Recommends
    Positive Outlook

    I worked at The Museum of Science and Industry (Chicago) part-time (More than a year)

    Pros

    Fun-loving people
    Great company perks

    Cons

    Lack of stability in hours for hourly employees


  2. "Guest experience team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilitator I in Chicago, IL
    Former Employee - Facilitator I in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Museum of Science and Industry (Chicago) part-time (More than a year)

    Pros

    Fun place to work. You feel like you're making a difference in educating people re: sciences. Opportunities for extra cash available (night events, etc).

    Cons

    Pay could be better. Management does everything they can to prevent you from being full time and getting benefits. Almost everyone is hired "temporary" so they can let you go whenever and deny you unemployment. Experience doesn't matter when it comes to pay. Every couple of years during "routine budget cuts" there are massive layoffs of the most crucial staff (tho positions in the offices are nice and cushy but you have to know someone to move up). Management treats you like you're replaceable 99% of the time.

    Advice to Management

    Employees are human beings.


  3. Helpful (3)

    "Loved my coworkers but management leaves alot to be desired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration Employee in Chicago, IL
    Former Employee - Administration Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Museum of Science and Industry (Chicago) full-time (More than a year)

    Pros

    People
    Benefits (free parking and entry)
    Fun
    Prestigious
    Interesting

    Cons

    Bad managers
    Low pay
    No advancement
    Micro management style
    Cliques

    Advice to Management

    You have dedicated staff who love this museum. Why in earth would you allow a poor management style from a couple of VPs let the dedicated employees feel forced to leave a job they loved? They didn't stay because you paid them well they did it because they believed in the MSI mission but top management office turns a blind eye to awful VPs while dedicated staff flee. Take a look at your directors to see which departments are losing staff regularly!


  4. "Fun for a while"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilitator I in Chicago, IL
    Current Employee - Facilitator I in Chicago, IL

    I have been working at The Museum of Science and Industry (Chicago) (More than 3 years)

    Pros

    Good benefits. Great coworkers. Well compensated for the work, but it is not a living wage.

    Cons

    Playing improv games every morning.


  5. Helpful (3)

    "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Museum of Science and Industry (Chicago) full-time (More than 5 years)

    Pros

    I worked with intelligent, passionate people. The Museum is world renowned and is a dynamic environment. It is well funded and gets interesting exhibits.

    Cons

    Department heads can be territorial and petty. The President encourages competition amongst them and many times they wind up fighting for his approval and it stunts the growth of their departments and the Museum.

    Advice to Management

    Spend your energy competing with other Museums not each other. Find a way to work together so that everyone benefits. Many Rock Stars can exist under the same roof


  6. Helpful (2)

    "Great place to work, temporarily"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilitator I in Chicago, IL
    Former Employee - Facilitator I in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Museum of Science and Industry (Chicago) (More than 3 years)

    Pros

    The museum itself is a great environment and the coworkers on your level are phenomenal. There wasn't much better than seeing people get excited about science

    Cons

    Little to no way to move up, often treated like children by management and not allowed to express what we really felt, eventually this got exhausting and depressing and it was time to leave.

    Advice to Management

    Realize the talent that you have on your teams and create ways to give your employees more freedom and responsibilities without stifling them. Go back to actually doing science and not running an amusement park.


  7. Helpful (1)

    "Foodservice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Museum of Science and Industry (Chicago) (More than 5 years)

    Pros

    Amazing museum. Friendly staff. Lots of history.

    Cons

    As a 3rd party employee, not viewed as part of the MSI team

    Advice to Management

    Be more inclusive of those that help you be as successful as you are


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Admissions Representative in Chicago, IL
    Current Employee - Guest Admissions Representative in Chicago, IL
    Recommends
    Positive Outlook

    Pros

    Great work environment, great coworkers. Super flexible. You can bring family and friends in to explore the museum if you talk to your manager ahead of time. Managers are nice and it can lead to a permanent position if you're reliable and hard working.

    Cons

    The position is only temporary unless they extend you or you become permanent. Other than that, the only other complaint is a lack of synchronization among the leadership team at the top.


  9. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilitator I in Chicago, IL
    Current Employee - Facilitator I in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Museum of Science and Industry (Chicago) part-time (More than a year)

    Pros

    This is the largest Science museum on the Western Hemisphere so there are thousands of people you get to interact with daily. It is interactive oppose to stop read and go like other museums so the excitement and activity from the guest is contagious.

    Cons

    There aren't many cons for this job. If you work in the Group Center with the field trips then be prepared to work outside in all types of weather.

    Advice to Management

    None. Management does a great job on keeping up with the needs and morale of the team. Management addresses their employers first when its time to change or fix something withing its department.


  10. Helpful (1)

    "Recommended with hesitation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilitator I in Chicago, IL
    Current Employee - Facilitator I in Chicago, IL
    Positive Outlook
    No opinion of CEO

    Pros

    Fun and unique work environment, talented coworkers

    Cons

    Constant understaffing, lack of advancement opportunity and managerial support

    Advice to Management

    Trust your team and be consistent in enforcing policy. Compensation could be better.


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