The New England Center for Children Reviews | Glassdoor

The New England Center for Children Reviews

Updated March 10, 2017
64 reviews

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Full-time Part-time

2.3
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L Vincent Strully Jr
41 Ratings

64 Employee Reviews

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Pros
  • tuition reimbursement, great training with people who really know their stuff as far as ABA is concerned, full benefits, pretty good (in 6 reviews)

  • If that's not enough, you can't beat the benefits and vacation time (in 6 reviews)

Cons
  • Compensation is not great, the job can be long hours and there is a lot of stress, especially in direct care (in 4 reviews)

  • There are too many employees for this (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Proven Track Record but Stubborn Executives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duxbury, MA
    Former Employee - Anonymous Employee in Duxbury, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at The New England Center for Children full-time (Less than a year)

    Pros

    Changing the world of Autism through opening doors for children with Autism and outstanding research occurring around the world daily. Paid vacation and other benefits are excellent. Conveniently located right off the Mass Pike sate rt. 90. Some staff are very friendly and supportive.

    Cons

    Stubborn Executives stuck in their ways and most have been there since the Center opened it's doors. Close working quarters, not enough space and very distracting. Insignificant details are made into huge deals. Some staff make you feel like you can't delete a single email and always need to watch your back.

    Advice to Management

    The end outcome of individual success stories for the NECC student's is outstanding; however, the feeling of always having to walk on eggshells especially around the executives creates an unhealthy work environment. The mood of the office starts from the top down and as an employee you never knew what to expect.


  2. "What actually happens at NECC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in Southborough, MA
    Current Employee - Teacher in Southborough, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The New England Center for Children full-time (More than 3 years)

    Pros

    The benefits are pretty good. You get 5 weeks of vacation.

    Cons

    NECC claims to be a leader in ABA, but they don't actually practice it. The majority of what happens at the company is anything but impressive.

    NECC has somehow created an environment in which the leaders justify and rationalize the unethical treatment of students on a daily basis. It turns out that if you say something like “unsafe environment/circumstances” or the ever-so-common “we are going to do (some form of neglect or abuse) while we reassess the student’s guidelines,” nobody will question your actions. Note: the “reassessment” gets put off for months and sometimes years.

    Primarily uses food as a reinforcer. Instead of going the appropriate route of conducting assessments to find more highly-preferred and functional reinforcers, they do not make it a priority.

    Extremely toxic workplace.

    They are consistently short staffed, which means that the teachers who are there are overworked and overwhelmed. To make it worse, they are not appreciated. If someone makes a negative comment about this or makes a suggestion to improve the system, they get scolded. I've been at NECC for 3 years and I've heard them make excuses for why they are short-staffed, but nothing has ever been done to fix the problem.

    Don’t get sick. Calling out will result in an inappropriate amount of hostility. You get negative feedback and poor reviews for using your sick time.

    Being in one of their master’s program is a requirement for any promotion. You will not be eligible to move up if you are not in the Simmons or Western New England program.

    They don't tell you that you HAVE TO JOIN A MASTER'S PROGRAM TO REMAIN EMPLOYED.

    High-strung staff and supervisors that care more about their reputation than the kids.

    Advice to Management

    There is a reason that you lose so many teachers. It's you. One of these days you're going to have to stop blaming your staff for the flaws in your system.


  3. Helpful (1)

    "Only work here if you are in the WNEU MABA program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level II Teacher in Southborough, MA
    Current Employee - Level II Teacher in Southborough, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The New England Center for Children full-time (More than a year)

    Pros

    NECC offers a lot of trainings and there offer great benefits and a lot of vacation time.

    Cons

    To put it simply, NECC is arrogant. There are a lot of qualified people working at the New England Center for Children, but the focus is more on the staff than the students. It is a very competitive environment and is packed full of people trying to stand out. I've worked at several places that specialize in ABA and I've never seen so many unhappy employees.

    Advice to Management

    For a company full of behavior analysts, you have no idea how to modify staff behavior. There are too many people in charge, the feedback process is ineffective and demoralizing.


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  5. "Level II Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great experience and great people. A lot of work but it is worth it to see the students succeeding.

    Cons

    It is an unpaid internship.


  6. Helpful (1)

    "Overworked, underpaid, under appreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southborough, MA
    Current Employee - Anonymous Employee in Southborough, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The New England Center for Children full-time (More than 3 years)

    Pros

    Huge company where you can have a variety of experiences in the field should you choose to move around
    They push grad school-good tuition reimbursement
    Students are awesome
    If you are into ABA, they have very good resources for this

    Cons

    Management uses intimidation as a tactic
    People play the blame game when something bad happens, and then try and take all the credit when something good happens
    Pyramid business model (they only hire up from within)
    Extremely binding contract
    Very short staffed and little thanks given to those that work tirelessly to cover the open shifts
    They try to use ABA on their employees by enticing us with food and raffles...should probably just pay better
    Use food as a motivator for students...constantly.

    Advice to Management

    Listen to your employees. If a lot of people are consistently unhappy and employment rates are dropping fast, there is a reason. Policies need to change if your current ones don't seem to be working.


  7. "Educational Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educational Coordinator in Arlington, TX
    Former Employee - Educational Coordinator in Arlington, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The New England Center for Children (More than 8 years)

    Pros

    Great training and experience. I was given opportunities to work independently, but under educated peers for guidance. I was able to go to school, earning my masters degree, debt free!

    Cons

    Residential hours were tough, starting out. However, once working at the school for awhile and moving to the day school- hours were very typical and much better.


  8. "Over worked little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level One
    Former Employee - Level One
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The children and the experience are great

    Cons

    Underpaid
    Overworked
    Little appreciation
    Long hours with minimal breaks
    Not a teacher but like a parent

    Advice to Management

    Rightfully explaine the job so people know what to expect
    Don't give such long hours
    Break up weekend hours
    Take away level 1 shift


  9. "Great place, great team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level II Teacher in Southborough, MA
    Current Employee - Level II Teacher in Southborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The New England Center for Children full-time (Less than a year)

    Pros

    Wonderful teams make this an incredible environment to be a part of, and you can see the progress each day. The HR team constantly stresses the importance of not getting burnt out, but there is also plenty of opportunity for upward mobility/overtime hours if you'd like. The grad programs are also incredible opportunities to get a degree for cheap

    Cons

    Low salary, but to be expected of any job in this field. The hours are weird, but for good reason (everyone shares the weirdness of the hours instead of giving only a few employees weird hours). Hard to really name many cons of this place, to be honest


  10. "Tremendous career growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level II Teacher in Southborough, MA
    Current Employee - Level II Teacher in Southborough, MA
    Recommends
    Positive Outlook

    I have been working at The New England Center for Children full-time (Less than a year)

    Pros

    Several opportunities for growth if you're motivated and would like to stay in the field of ABA and/or education, countless resources, research opportunities, valuable experience

    Cons

    Hours can be long and there are weekend hours for the teacher positions, not always enough allotted time during week to get job done so may need to do some work from home outside work hours. However, this is all worth it if you are looking for a future career in the field


  11. Helpful (4)

    "Big scam"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The New England Center for Children full-time

    Pros

    They provide you with health insurance and a completely paid for master's degree. That's it

    Cons

    They care more about keeping students in the program than them becoming independent
    They don't actually apply ABA therapy, as many of the students behavioral tantrums can be easily remedied with good application of ABA
    They have outright lied to the government during audits, and have "subtly encouraged" (threatened) their staff to do do so as well
    Make their employees start work early, but they don't pay them for this extra time.
    Any suggestions as to how to better the children is immediately squashed and you are labeled as someone who "disrespects authority"
    If you are injured it's your fault
    Poor review if you dared to call out sick when you were actually sick
    Poor reviews on your performance if you don't pick up overtime

    Advice to Management

    Actually practice ABA instead of claiming you do so. Tell parents the truth about what actually goes on.



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