The North Face Reviews
Updated Jun 8, 2023
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Top Review Highlights by Sentiment
- "Upper management was constantly looking at what other brands our size were doing and expecting us to perform like they did, while refusing to make real investments in getting there." (in 17 reviews)
Ratings by Demographics
This rating reflects the overall rating of The North Face and is not affected by filters.
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- Former Employee, more than 3 years★★★★★
Pros
Had a lot of great experiences with the associates and the other managers.
Cons
DMs seemed less interested about some stores.
- Current Employee★★★★★
Pros
Great Pay Great work-life balance
Cons
Not many ways to move up
- Former Employee★★★★★
Pros
Bonuses, adequate management, easy to request time off
Cons
Lots of standing around, not great base pay, not the best social environment
- Former Employee★★★★★
Pros
Easy. Enjoyed the coworkers. Easy retail job
Cons
Kind of boring. but super easy.
- Current Employee★★★★★
Pros
People First Mentality Internal Promotions
Cons
can't think of any, love it
- Former Employee, more than 1 year★★★★★
Great management
May 19, 2023 - Sales Associsate in San Marcos, TXRecommendCEO ApprovalBusiness OutlookPros
You have peers working with you
Cons
Scheduling can be inconsistent with seasonal hires
- Former Employee, more than 1 year★★★★★
Some good, some bad.
May 17, 2023 - Assistant Laboratory Technician in Denver, CORecommendCEO ApprovalBusiness OutlookPros
Great people, great products, nice perks as far as outdoor industry gear and experiences.
Cons
Very little room to grow unless you have the right managers.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
*Solid hard-working managers. Particularly the store manager and vice store manager are both hard workers that participate in the management of the store alongside sales and stock associates. * Reasonably flexible scheduling. So long as you schedule the days you want off 3 weeks in advance, those days will be off no questions asked (give or take inventory, but that can be worked around too) * Respects callouts from work if needed
Cons
* Stressful and overwhelming on weekends with the high influx of customers. Even stock associates become sales associates on the weekends. * High level of callouts. Most employees are college-aged, so there will be frequent callouts
- Former Employee, more than 3 years★★★★★
The North Face: Full Time Visual Merchandiser
Dec 30, 2022 - Visual Merchandiser in SoHoRecommendCEO ApprovalBusiness OutlookPros
A company that is incredibly involved with its community and offers its customers a chance to explore the outdoors with the best merchandise you can receive in the market. As an in-store Visual Merchandiser, I prioritized ensuring we were marketing for each type of customer who shops at the store and they allowed me to have creative freedom which is very rare in this field surprisingly. The culture of the employees is amazing. I highly recommend following this career path if it truly speaks to you.
Cons
The North Face tends to hire within the company, with that said, I was not paid nearly enough of what I deserved for the work me and the visual team offered the company. I was regularly told I would get a promotion, and receive certain benefits, and I was especially told I would move up the ladder and reach a point where you'd create directives company-wide.
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The North Face Reviews FAQs
The North Face has an overall rating of 4.1 out of 5, based on over 1,284 reviews left anonymously by employees. 78% of employees would recommend working at The North Face to a friend and 64% have a positive outlook for the business. This rating has been stable over the past 12 months.
78% of The North Face employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The North Face 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at The North Face to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.
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