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The North Face

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The North Face

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The North Face Employee Reviews about "north face"

Updated Oct 4, 2021

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Found 1,282 of over 1K reviews
77% Recommend to a Friend
82% Approve of CEO

Found 8 of over 1K reviews

Recommend to a Friend
Approve of CEO
The North Face President & CEO Steve Rendle (no image)
Steve Rendle
327 Ratings

What people are saying about The North Face

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What are some good travel jackets? I live in a very cold city but my client is in Arizona. I only pack a carry on and don’t want a winter jacket to carry around. I would just wear a light jacket but all the airport service parking lots are closed now. I have to park at the airport and it’s a long walk. I was thinking of getting The North Face Women’s Thermoball Eco Triclimate Jacket. It seems perfect but sold out everywhere. What are your suggestions?



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Top Review Highlights by Sentiment

  • "great people and office location(in 72 reviews)
  • "Good pay at around 10$ an hour and if you are full time you get 14(in 44 reviews)
  • "Good benefits and Sustainability cutlure(in 44 reviews)
  • "Great team to work with makes workdays go much smoother and shifts shorter.(in 27 reviews)
  • "Great customers and coworkers.(in 26 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "north face"

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  1. 5.0
    Former Employee, less than 1 year

    Great work environment

    Aug 2, 2021 - Retail Sales Associate in Costa Mesa, CA
    CEO Approval
    Business Outlook


    For someone that enjoys talking about the outdoors, this is the perfect job. Understanding management, flexible hours, overall great work environment.


    Commission is given in the form of north face gift cards, and is not much.

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  2. 4.0
    Former Employee, less than 1 year

    Part-time Sales Associate Review

    Feb 7, 2023 - Sales Associate in San Marcos, TX
    CEO Approval
    Business Outlook


    35% employee discount with flexible scheduling


    When I first started working at The North Face, I had minimal customer service training until two months into the job.

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  4. 2.0
    Current Employee, more than 1 year

    Parents are the Worst

    Mar 7, 2016 - Anonymous Employee 
    CEO Approval
    Business Outlook


    The culture around being in the outdoors is great. Lots of good people on staff that really want to make the company better. Nice discount on premium clothes.


    The parent company, VF, and The North Face are dinosaurs in terms of process, human resources (e.g. benefits, advancement, hiring), IT structure, and staff structure. Low pay, understaffed, oppressive expectations, and tiny departmental budgets given the size of the company all contribute to rapid burnout.

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    1 person found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Best retail company that I have ever worked for.

    May 7, 2014 - Outlet Sales Associate in Hagerstown, MD
    CEO Approval
    Business Outlook


    Great employee discount 50% of outlet and retail. Great employees to work with. Fun and exciting work experience if you like the utdoors. At the north face they will actually pay you up to 10 hours of volunteer work at regular pay.Loyal and very respectfull customers to sell to. the North Face will pay you to do any outdoor activities that you wish but they will only pay 50$ of it. Great management to work with they treat their employees with respect unlike other jobs that I have previously worked for. Good pay at around 10$ an hour and if you are full time you get 14-15$ an hour. As a part time employee I get paid time off and also paid sick leave which is very rare in a part time retail job. And when you reach 20000$ in sales they will give you a 50$ gift card and that's not to hard to get one of my employees actually got a 500$ north face gift card.Also great holiday pay it is around 15-16$ an hour on holidays. You get to make your own schedule and it is very easy for management to work with your hours. And you also get to demo their gear when ever you want like tents anything pretty much.This company is a great place to work for great leadership and structure .


    The challenges of working here is that it is a very competitive atmosphere . I found that you need to work very hard to even get noticed for my work. I found that the north face is actually a very difficult p,a e to get a job at I have had 20 of my closest friends apply and none of them got hired. If you want a job here I suggest calling the north face the day after the interview and bug them so that they know that you want this job.i feel that the north face did not train the employees at my store enough the training was 4 days sitting down with a instructorrr. But when my manager hired people after the store opening they did not get any training at all so the only people that new anything were the originall employees.

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    5 people found this review helpful
  6. 5.0
    Current Employee

    Excellent pay

    Mar 21, 2022 - Software Engineer in Jabinyānah
    CEO Approval
    Business Outlook


    pays way too much money, should probably pay less if he wants to avoid bankruptcy


    potentially can face bankruptcy if he keeps paying this much money

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  7. 5.0
    Former Employee, less than 1 year

    Great place to work

    Apr 15, 2014 - Sales Associate in Peabody, MA
    CEO Approval
    Business Outlook


    The people I worked with were amazing. The employee discount (50%) was better than any other retail store I've worked for before. The company seemed pretty easy going and where super lenient on returns and warranties which was nice because I didn't have to deal with angry customers often.


    The only downside the working at The North Face is that unless it is during the holidays, you will most likely have pretty limited hours.

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  8. 3.0
    Former Employee, more than 3 years

    Cool outdoor brand being beaten into corporate submission

    Feb 12, 2020 - Senior Manager 
    CEO Approval
    Business Outlook


    Great brand story and employee discount. Alameda, CA HQ had a casual startup environment that allowed dynamic collaboration internally and cross functionally.


    VF corp, the parent company, relocated The North Face HQ to Denver and changed the culture - overall low morale and high turnover. Experience was replaced with lower quality hires from irrelevant backgrounds. Disorganized and confusion riddled environment with lack of clarity around future direction of brand. Outdated systems and processes haunt each of the brands under the VF portfolio with legacy leadership's resistance to change and growth. A number of Senior level entitled/privileged associates with lack of accountability fly under the radar as a result of poor performance management process. No room for growth.

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    4 people found this review helpful
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3,328 Reviews

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