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The Outsource Group

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The Outsource Group

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The Outsource Group Reviews

35% Recommend to a Friend
47% Approve of CEO
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The Outsource Group CEO Michael A Dimarco (no image)
Michael A Dimarco
23 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.




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  • "Great pay and bonus structure.(in 6 reviews)
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Found 39 of over 42 reviews

Updated Mar 4, 2023

    1. 5.0
      Mar 4, 2023
      Current Employee, less than 1 year
      Corona, CA
      CEO Approval
      Business Outlook


      Did my internship here out of college. Great place to work.


      The only downside is that they no longer have to Corona location. It closed.

      1. 1.0
        Jan 31, 2013
        Current Employee, less than 1 year
        Columbia, MO
        CEO Approval
        Business Outlook


        Office is 1/2 mile from my house, that's really the only pro.


        The collections software they use was developed in 1981 (yes, that's 32 years ago). They'll have you hooked up to an automated dialer that barely works half the time and you'll end up calling a lot of accounts who had already been called the same day, sometimes within minutes of hanging up with another rep. Also, a majority of the accounts placed for collections are largely the result of billing errors or just plain negligence on the client's part so be prepared to deal with a lot of complaints from patients for having been wrongly placed in collections. Don't even think about mentioning that fact to management, they don't want to hear it. Speaking of which, don't even think about having an opinion that differs from management on anything. They'll accuse you of having a bad attitude and for making excuses even when you have a valid argument as to how things could be improved or why their archaic ways of thinking are preventing people from succeeding. There's also zero room for growth unless you're the management's darling and even then you'll have to move 100 miles away to work in the St. Louis office. No thanks.

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      The Outsource Group Reviews FAQs

      The Outsource Group has an overall rating of 2.8 out of 5, based on over 42 reviews left anonymously by employees. 35% of employees would recommend working at The Outsource Group to a friend and 34% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, The Outsource Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at The Outsource Group. This rating has improved by 2% over the last 12 months.

      35% of The Outsource Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Outsource Group 3.2 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at The Outsource Group to be work life balance, coworkers, compensation and the cons to be senior leadership, career development, benefits.

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      Brand Marketing Strategist

      Anyone have any stories of times where you declined an offer at one company (just because it wasn’t the exact right fit or you got another better offer at that time) and u successfully re-connect? Is that a burned bridge forever? Would they consider you for another job again?


      Glassdoor has 42 The Outsource Group reviews submitted anonymously by The Outsource Group employees. Read employee reviews and ratings on Glassdoor to decide if The Outsource Group is right for you.