The Pantry Reviews in Cary, NC | Glassdoor

The Pantry Cary Reviews

13 reviews

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Cary, NC

2.6
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The Pantry President & CEO Dennis G. Hatchell
Dennis G. Hatchell
6 Ratings

13 Employee Reviews

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Pros
  • Good pay, good benefits, flexible hours (in 3 reviews)

Cons
  • long hours to cover shifts when other employees dont show (in 13 reviews)

More Pros and Cons

  1. "Workers Compensation Analyst I"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Contractor - Workers Compensation Analyst I in Cary, NC
    Former Contractor - Workers Compensation Analyst I in Cary, NC
    Doesn't Recommend

    I worked at The Pantry as a contractor (Less than a year)

    Pros

    Flexible work time. Ensuring each employee was heard and received all medical benefits due to on the job injuries. Educating OSHA procedures.

    Cons

    No teamwork or help in advancing to full time employment. Very difficult to become part of the team.


  2. "nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electrical Engineer in Cary, NC
    Former Employee - Electrical Engineer in Cary, NC

    I worked at The Pantry (Less than a year)

    Pros

    nice place to work here

    Cons

    nothing to specific about it

  3. "This company doesn't exist anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cary, NC
    Former Employee - Manager in Cary, NC
    Negative Outlook
    No opinion of CEO

    Pros

    It was a decent company with it's ups and down.

    Cons

    It was a multi billion dollar mom and pop company. To bad it was bought and torn apart.


  4. "Ok place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Depending on the dept, you had the flexibility and great work/life balance

    Cons

    There was frequent turnover for Sr. Management, most likely due to acquisition from Circle K?


  5. "No Direction"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cary, NC
    Current Employee - Anonymous Employee in Cary, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Pantry full-time (More than 10 years)

    Pros

    Great team members that work well together.

    Cons

    No direction or very little direction that changes on a whim that waste resources and money. Good 'ole boys club culture. If you are in the club you will be promoted outside of your experience or education to higher positions in the company.

    Advice to Management

    Realize that culture, technology, benefits and pay need to keep up with the current requirements.


  6. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Cary, NC
    Former Employee - Management in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great for allowing new ideas

    Cons

    No appreciation for good employees that produced great outcomes. right to work state and management will fire you "just because" regardless of your impaction the company's overall bottom line. I would stay away from this company

    Advice to Management

    Make sure action taken toward employees is truly reflective of their individual performance


  7. Helpful (2)

    "Not a positive experience. Leadership lacking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at The Pantry full-time (More than a year)

    Pros

    Some great people work here. Very positive change with the hiring of Dennis Hatchell and CIO change. Nice office in Cary with a great location.

    Cons

    some departments are Toxic which makes for a toxic environment. Quite a bit of internal strife which becomes personal when some don't get there way. I was like working with school yard bullies at times. Pay, benefits and growth opportunities are lacking. Inter-departmental battles are the norm.

    Advice to Management

    Reel in the personalities to right the ship. The interdepartmental struggles squash morale and sabotage project delivery.

  8. Helpful (2)

    "Ineffective, disorganized, and unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Cary, NC
    Former Employee - Developer in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Pantry full-time (More than 5 years)

    Pros

    Most people are cordial; Some of the IT projects are interesting; Health insurance costs are modest for mediocre coverage

    Cons

    HR cannot be trusted; Legal dept exists only to make sure managers are protected from their abuses (like forcing employees to work off the clock); Most ineffective IT group I have ever worked for; Took 8 years to upgrade their ERP system and still can't track costs to the item level; Installed multimillion dollar fuel pricing system that resulted in the worst fuel sales in company history; Installed multimillion dollar time clock system that doesn't work; Took several years to install POS that works in only half the stores; Also they only pay lip service to SARBOX controls (audit nightmare); Management doesn't listen to nor do they care about the employees; Bad employees and managers are often protected by legal team- Innovation is discouraged

    Advice to Management

    IT management needs to be completely removed; Senior HR management needs to be completely turned over - Biggest need is to listen to the employees!!!!!!


  9. "Good job and good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Department in Cary, NC
    Current Employee - IT Department in Cary, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Pantry full-time (More than 5 years)

    Pros

    Really good people at the Corporate Headquarters. A laid back environment with not a lot of stress. Yearly bonuses with some years really good and some just okay. Yearly salary reviews and always at least some kind of raise. Quality, high integrity people and company.

    Cons

    Upper level management has had a lot of instability. Sometimes lack of direction and leadership. It seems that upper management does not have a clear strategy or the strategy is always changing.

    Advice to Management

    Need to be more competitive in fuel prices to increase volume and get customers inside the store. Get rid of the layers of mid to higher level management and some of the dead weight employees to become more efficient and profitable. Stop rewarding those who contribute less and reward those who contribute more.


  10. "Too many negative personalities and too much interdepartmental conflict."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior BSA in Cary, NC
    Former Employee - Senior BSA in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Pantry full-time (More than a year)

    Pros

    A patriotic company that proudly supports our troops. The company has great brand recognition and fuel prices

    Cons

    Projects are never ending and there is tremendous chaos. Chaos is due to people being in the wrong position or having been in the same position so long that change is viewed as a threat. Many good employees left the company because there was no career growth or management support.

    Advice to Management

    Shuffle jobs and consolidate corporate operations. The two sites function as separate companies which results in the never ending projects and chaos.


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