The Pantry Reviews | Glassdoor

The Pantry Reviews

Updated January 2, 2017
119 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
The Pantry President & CEO Dennis G. Hatchell
Dennis G. Hatchell
41 Ratings

119 Employee Reviews

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Pros
  • The free drinks, and free merchandise samples, are a great benefit (in 3 reviews)

  • Paid time off (if you can actually schedule it) (in 3 reviews)

Cons
  • Long hours, Little pay advancements, over utilized, little room for advancement, job security isn't really there (in 12 reviews)

  • I was told about another District Manager that worked in Sanford that had a family illness and never came back (in 3 reviews)

More Pros and Cons

  1. "fantastic,loved the moments working there.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Cashier in Little River, SC
    Former Employee - Associate Cashier in Little River, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Pantry full-time (More than 5 years)

    Pros

    people,working with in your community .making them smile when they see your face .they will spend money everyday,a hello,a smile.customers love that

    Cons

    the young people that don't want to work,to keep the appearance up in store.daily cleaning.something everyday can be cleaned.

    Advice to Management

    employ.employee that live in neighborhood of the store.community relation


  2. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Winona, MS
    Former Employee - Manager Trainee in Winona, MS
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training videos, great atmosphere to work in. Company cares about employees.

    Cons

    Most employees were part time.


  3. "good company"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Assistant Manager in Gainesville, GA
    Former Employee - Assistant Manager in Gainesville, GA
    Recommends

    I worked at The Pantry (More than 3 years)

    Pros

    Advancement quickly good company able to evolve

    Cons

    Short staff lack of help need ppl

    Advice to Management

    Schedule enough staff when there's a ride through


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  5. "nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electrical Engineer in Cary, NC
    Former Employee - Electrical Engineer in Cary, NC

    I worked at The Pantry (Less than a year)

    Pros

    nice place to work here

    Cons

    nothing to specific about it


  6. "Region Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at The Pantry full-time

    Pros

    Excellent team building environment, the company continued to grow year after year and the training at all levels was continuous and respectful.

    Cons

    The company was a little top heavy with VP's in the main office.

    Advice to Management

    None


  7. "LP and Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Orlando, FL
    Former Employee - District Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Pantry (Less than a year)

    Pros

    Great company with many benefits

    Cons

    Too many hours on the computer

    Advice to Management

    Very hard worker with a great sense of duty


  8. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to move up in the company.

    Cons

    Working 6 days a week.


  9. "It's been great so far..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Working at Kangaroo Express (The Pantry is the parent company) has been a pretty good experience for me. I work in a store as a manager, and like most retail jobs, you have to have a sense of urgency when working with customers. The company is really trying to clean up the stores and is focusing on selling more fresh food and coffee. I have been treated fairly by my District Manager, and for the most part I work 45-50 hours per week. Salary and bonus are good. I have heard that the management training program has improved since I joined the company.

    Cons

    Sometimes we are short-handed when someone calls out sick.

    Advice to Management

    A tuition reimbursement program would be nice.


  10. "We are the Apple of retail (convenience stores and gas)."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    The people make it such a great place to work. A very solid company who values its employees. The company consistently strive to keep innovating and improving the customer experience as well as the employee experience. I know first hand that if you work hard and do a good job, you will have greater rewards and opportunities afforded to you. We are the Apple of retail (convenience stores and gas).

    Cons

    The only downside I have experienced is that it is still a job. I may not have been with the company long enough to have discovered more cons, but this company truly values their people and strives for excellence each and every day. We have a new CEO and there is always some uncertainty with a new top dog, but all the whispers thus far are very favorable.

    Advice to Management

    Keep up the good work and please continue to reward us for quality work, especially those of us in the trenches serving the field.


  11. "Positive Employment Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Gainesville, FL
    Current Employee - Manager in Gainesville, FL
    Recommends
    No opinion of CEO

    Pros

    The Pantry promotes from within which means lots of opportunity for advancement. Insurance benefits are available from day one which is always a plus....

    Cons

    Managers are paid salary and sometimes end up working for days at a time without a day off....

    Advice to Management

    Corporate official should work in the field once or twice to get a feel for what its like working at the store level.



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