The Pretty Kitty Reviews | Glassdoor

The Pretty Kitty Reviews

Updated June 21, 2017
12 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Tricia Hetherington
10 Ratings

12 Employee Reviews

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  1. "A great oppurtunity in the industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician in Henderson, NV
    Former Employee - Esthetician in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Pretty Kitty full-time (More than 3 years)

    Pros

    They took me with no experience and turned me into an expert waxer.

    Cons

    I have no complaints and I miss my old job.

    Advice to Management

    Please consider expanding to AZ.


  2. "Love being a part of The Pretty Kitty family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager/Esthetician in Sunnyvale, CA
    Current Employee - Manager/Esthetician in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Pretty Kitty full-time (More than a year)

    Pros

    Just over a year ago I made the decision to change jobs as I was working 2 jobs in 2 different industries and just not happy all around. I decided to make the switch to the beauty industry full time by taking the job offer from The Pretty Kitty and truly feel it was the best decision I have made career wise. I had the pleasure of being trained by our owner, Tricia, which was such a great experience. I have worked alongside of some great hard working women that have made the work environment fun and motivating. Tricia and Dane have been wonderful employers in my eyes. They have always been very understanding, caring, and generous. I do feel they care about all of the pretty kitty employees and want us to be successful and happy here. They always make themselves available to us when we need assistance with anything, have questions, or concerns. We definitely work hard here at The Pretty Kitty but the pay and having a strong and happy clientele is so rewarding. I really love what I do and being a part of The Pretty Kitty Family!

    Cons

    I really do not have any negative things to say about my experience working here.


  3. "Tainted place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician in Chino Hills, CA
    Former Employee - Esthetician in Chino Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Pretty Kitty full-time (Less than a year)

    Pros

    I made great money back when I was working there until they changed the pay to 12% + Hourly a friend of mine that still works there told me. The tips weren't bad either.

    The stores are very cute and clean, AC, Music.

    Cons

    They would definitely hold the pay over our head when I was there. It was very hard to ever find coverage when you got sick last minute or had an emergency because no one would ever want to cover and if you called out sick forget it you will get fired. So much drama with the estheticians it was ridiculous all the girls talk crap on each other. The owners love this drama and play favorites. Management sucks and have no idea how to properly manage since they are literally never around, no proper management training whatsoever. Owners do not even live in California. Dane is one of the owners and we used to all be afraid of him, he would make us feel so dumb.

    I also heard from other previous employees that there are multiple lawsuits against them so that in itself tells you a lot about the company.

    So many people have came and gone or have been fired for something ridiculous I'm glad I left.

    No Benifits, Long hours

    Advice to Management

    Try treating everyone equal.

    The Pretty Kitty Response

    Jun 19, 2017 – CEO

    Readers please take note that Glassdoor is a great platform for disgruntled employees that have been terminated to say negative things about the company. The above was written by a previous employee ... More


  4. "Esthetician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician in Dallas, TX
    Former Employee - Esthetician in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Pretty Kitty full-time (More than a year)

    Pros

    Lots of clients, so it's easy to build repeat requests for you. Good locations. Great cleanliness. Good overall reputation so it's easy to get new clients. Good waxing technique that's easy to apply and works on most people.

    Cons

    Tricia doesn't own all the PK salons. Her California/Nevada stores are much better than Texas/NJ stores. A hedge fund owns all the other salons and they only care about them making a profit. No room for advancement. Low pay of 20% commission. High turnover. No paid vacation time, PTO, or health insurance. Texas stores don't have the same company wax as the California stores, but still advertise that they do. Training is only 3 or 4 days. The wax technique works for most hair, but not everyone and you're not suppose to deviate from their specific technique to meet the clients needs.

    Advice to Management

    Offer more that just a paycheck to your employees so they feel appreciated. Reward high retention and request rates for employees. Keep inventory stocked so employees don't have to resort to using random cheap wax to get by until inventory arrives.

    The Pretty Kitty Response

    May 31, 2017 – CEO

    I am requesting that the person writing this to please kindly consider removing this review as this page if only for the CA and Vegas Pretty Kitty stores. We run our company very differently and have ... More


  5. Helpful (2)

    "I have worked for this wonderful company for 5 years!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in Sunnyvale, CA
    Current Employee - Esthetician in Sunnyvale, CA
    Approves of CEO

    I have been working at The Pretty Kitty full-time (More than 5 years)

    Pros

    The company is very well put together. The owners are involved when needed but do not micro-manage. The training provided is detailed and thorough. They want you to succeed here and their compensation reflect that. It is a positive, fun environment. I have been with this company for 5 years already and hope to continue for many more to come.

    Cons

    I have no complaints. Truly a wonderful work environment!


  6. Helpful (2)

    "Great Opportunity in the Beauty Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in San Diego, CA
    Current Employee - Esthetician in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Pretty Kitty full-time (More than 3 years)

    Pros

    The owners are involved and accessible without micromanaging. The training provided was the most thorough training that I had ever received. The locations are consistently busy so there is plenty of opportunity to make money.

    Cons

    I've had no cons with my employment here.

    Advice to Management

    My experience with management has always been positive and it seems that the owners and managers treat all the employees fairly and with respect.


  7. Helpful (3)

    "Excellent Place of Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in Rancho Cucamonga, CA
    Current Employee - Esthetician in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Pretty Kitty full-time (More than 3 years)

    Pros

    The pretty kitty is not only a successful company but knows how to successfully treat their employees. The environment of this business is exceptional. There is close communication with the owners, co-workers who gain relationship with each other and form friendships, clientele bonding with employees, proper management and lastly outstanding service! I couldn't have asked to be apart of a greater team!

    Cons

    No comment or experience on a con.


  8. Helpful (1)

    "I left because of moving to another state."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician in Henderson, NV
    Former Employee - Esthetician in Henderson, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay and all around awesome company to work for.

    Cons

    Online booking would helprobably as it gets extremely busy.


  9. Helpful (4)

    "The Awful Kitty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Pretty Kitty full-time (Less than a year)

    Pros

    It's a job, all black dress code, cute stores

    Cons

    long hours, low wages, inconsistent management, expected to work weekends & holidays, no sick time or paid vacations (not even paid national holidays), no health insurance or any other benefits, no proper lunch breaks or break rooms, no sense of camaraderie between co-workers, poor communication throughout the whole company, overall negative & drama-filled work environment

    Advice to Management

    "People who feel appreciated do more than expected"


  10. Helpful (7)

    "Ugh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Dallas, TX
    Former Employee - Receptionist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Pretty Kitty part-time (Less than a year)

    Pros

    coworkers, free services, cute work space

    Cons

    no manager, poor manager skills

    The Pretty Kitty Response

    Jan 19, 2017 – CEO

    Please note to the reader that this review was written for the stores in Texas that aren't owned by the original owners/creators of the brand.


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