The Resource Group Reviews | Glassdoor

The Resource Group Reviews

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Found 104 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
81%
Approve of CEO
The Resource Group CEO Zia Chishti
Zia Chishti
36 Ratings
Pros
  • "Work environment is very good and friendly(in 13 reviews)

  • "Managers exhibit fairness in work-life balance, and understanding in personal life issues(in 3 reviews)

Cons
  • "Senior management needs to be a bit micro management(in 3 reviews)

  • "It's bad company and no one cares to reply to your concerns(in 2 reviews)

More Pros and Cons
  1. Head of Projects/HR Business Analyst

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Resource Group full-time for more than 9 years

    Pros

    Great company to work with

    Cons

    Compensation was sometimes required to be looked at

  2. Account Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Enterprise Account Management in Bentonville, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Resource Group full-time for more than 2 years

    Pros

    Work Life Balance Face Paced Great Leadership Initiatves & Goals are Clear

    Cons

    No cons to list at this time. Great growing company

    Advice to Management

    Great to work with and down to earth, understandable, willing to help grow personally and professionally

  3. did not like working here

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at The Resource Group part-time

    Pros

    i didnt see any good reasons to work here they pick who they want to do things and if you aint in there click then you can forget it i dont like it i wouldnt work there again

    Cons

    there is nothing that i liked about working here for trg they are all self centered people and dont care about there employees

    Advice to Management

    pay more get better campaigns and think more about your employees on the call floor they each need there own desk and headset its disgusting using someone elses headset

  4. Customer service

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at The Resource Group full-time

    Pros

    Work was not too stressful

    Cons

    Having to share computers daily.

  5. Glorified Telemarketer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Agent/Sales Manager in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at The Resource Group for more than 2 years

    Pros

    It is very easy and if you can follow simple instructions and you have a heartbeat they will hire you. The atmosphere was great and one particular manager or supervisor was great. Bob C. was hands on where he interviewed me hired me trained me along with 20 other employees and he supervised and delegated work to others if all supervisors where like him it would be great.

    Cons

    When a campaign was over there was not enough work for us and that meant cut hours until another campaign was ready or transfer They told their employees that there was bonus available and it was very difficult to get

    Advice to Management

    Don't be afraid to take chances with employees that want to become managers, there is potential managers that never get an opportunity that they deserve

  6. bad company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager in Spring Hill, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Resource Group

    Pros

    good coworkers, easy to move up

    Cons

    terrible upper management, lower management blamed for everything

  7. IBEX review. Oregon.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor/Team Manager in Bend, OR
    Doesn't Recommend
    Neutral Outlook

    I worked at The Resource Group full-time for more than 4 years

    Pros

    Made some great friendships. Discovered that I really love being on a team of managers, managing teams of advisors. It was fun.

    Cons

    Call centers have contracts that require specific metrics be met. Sometimes, meeting metrics while maintaining customer satisfaction is very stressful. Low pay and poor benefits.

    Advice to Management

    Remember what it's like for your people. They are on the front lines. Show them that you care.

  8. Director

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at The Resource Group full-time for more than 9 years

    Pros

    Power with the Director role A lot of trust in the employee

    Cons

    Too much work Work is 24/7

    Advice to Management

    N/A

  9. Helpful (1)

    iPhone Tech

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bend, OR
    Doesn't Recommend
    Negative Outlook

    I worked at The Resource Group for more than 2 years

    Pros

    Don't have to be on your feet or dress nicely.

    Cons

    Very little say in schedule, and hours start as early as 4am. Serious micromanagement is insulting. I just got out of the hospital having my gallbladder removed, resulting in serious elimination issues. No slack on bathroom breaks, in fact, On the occasion when I returned from my 10 minutes bathroom break 1-3 minutes late, my 20 something male supervisor (half my age) would yell to me through the glass window separating...

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  10. BDE

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BDE in Santa Clara, CA
    Recommends
    Neutral Outlook

    I have been working at The Resource Group full-time for more than a year

    Pros

    It is a growing company

    Cons

    It has a good working environment

    Advice to Management

    Need to work on employee relation

Found 104 reviews