The Running Room Reviews | Glassdoor

The Running Room Reviews

Updated December 5, 2017
62 reviews

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2.6
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John M. Stanton
28 Ratings

62 Employee Reviews

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Pros
Cons
  • Upper management does not care, low paying job (in 12 reviews)

  • expected to do events but given little to no budget and managers pay out of pocket (in 6 reviews)

More Pros and Cons

  1. "Not a bad start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at The Running Room full-time

    Pros

    Learn about running community, lotsa shoes, free shoes, connect with other runners and running companies, great start for career in run specialty

    Cons

    Not much appreciation for long hours, policy not followed in stores, no raises or bonuses unless the extreme happens


  2. "Good for Short Time/Student work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Apple Valley, MN
    Current Employee - Sales Associate in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Running Room part-time

    Pros

    The employee discount is decent, fun people to work with (most of the time), laid back environment, and flexible work schedule.

    Cons

    Upper management is too disconnected; they do not listen to employees when they request products after telling us to go and make lists for them to take into effect. Salary is a joke. No stability; constant changing of store management, due to many reasons. Those include: overworking staff, bad pay (can't stress this enough), upper management blames managers and other staff for not reaching insane sales goals, while they don't give us enough to advertise the stores even being where they are, and many more things that I can not think of off the top of my head. Employee insurance (only for full-time, salaried workers (so managers/asst. managers) ) isn't worth it (in the US, don't know about CAN). Basically, if you are looking for a long-term job, do not work here.

    Advice to Management

    Just listen to your employees, especially managers. They are in the store day in, day out; they understand what is and isn't needed in the stores.

  3. Helpful (3)

    "Good job, but ultimately left due to poor pay and poor communication from upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great co-workers that all share a passion for running. Get to sell quality products for running and get great discounts on gear and lots of free products. Worked for the company for 9 years and was able to gain a lot of management experience and build my resume.

    Cons

    The pay is horrible and there is little room for advancement and little to no negotiation when it comes to pay increases. Very little support from upper management even though they expect so much. They always want us to come up with ideas to increase sales, but we have to get everything approved, and there is absolutely no follow through. Clinics and run club are poorly managed by upper management.

    Advice to Management

    Better pay would motivate employees more. The company will not succeed with a business model that does not treat employees with respect and as if they are valued.


  4. Helpful (6)

    "Not a place to work for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Running Room full-time (More than a year)

    Pros

    The people that you work with at the store-level are great

    Cons

    Disconnect between upper management and store-level
    Everything you do is micromanaged by somebody sitting behind a desk in Canada
    No latitude for negotiating salary - they start everybody at the bare minimum
    Constant push to increase sales and metrics and even to go through sales training programs outside of work but no opportunity for commission or bonuses, no possibility of pay increase more than once a year no matter what you contribute

    Advice to Management

    Don't treat your employees like expendable cogs and still expect them to put in extra time and effort for you


  5. Helpful (1)

    "Amazing, friendly staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Running Room part-time

    Pros

    Being able to work with people and customers who enjoy the same passion as I do, RUNNING!

    Cons

    Some cons include low pay and redundant tasks. Not enough hours for part time staff.

    Advice to Management

    Be more involved at the store. Don't ever see upper management. Only through email I hear about them.


  6. "good student job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    staff, running clinic, magazines, management

    Cons

    pay, dead end, rude customers


  7. "Fine for Part-Time Only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Previous Assistant Manager in Regina, SK (Canada)
    Former Employee - Customer Service and Previous Assistant Manager in Regina, SK (Canada)
    Doesn't Recommend

    I worked at The Running Room part-time (More than a year)

    Pros

    Decent discount
    Flexible hours
    Good for students

    Cons

    Horrible management
    Overall a very cheap company
    Disorganized
    Minimum wage pay for part-time
    Just over minimum wage pay for full-time

    Advice to Management

    Stop being so cheap and pay your employees a decent wage and treat all employees with respect

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Running Room full-time

    Pros

    Staff discount - great customers

    Cons

    Low wage, no set expectations, unreasonable goals

    Advice to Management

    You get what you pay for...minimum wage does not cut it!


  9. "Good perks for runners, not the best work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Approves of CEO

    I worked at The Running Room part-time (More than a year)

    Pros

    Great staff discounts, sales incentives from companies, very motivating if you're a dedicated runner.

    Cons

    Upper management does not care, low paying job. If you get stuck with a bad store manager it can be brutal.


  10. "Not open to changes in communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Lethbridge, AB (Canada)
    Current Employee - Store Manager in Lethbridge, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Running Room full-time (Less than a year)

    Pros

    Great deals on running shoes!

    Cons

    Ancient POS system, not open to new ways to communicate via apps

    Advice to Management

    Time to update your website, POS and communication systems!


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