The ServInt Corporation Reviews | Glassdoor

The ServInt Corporation Reviews

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Found 16 reviews

2.2
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33%
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The ServInt Corporation CEO Reed Caldwell
Reed Caldwell
0 Ratings
  1. "An Opportunity to Make Change"

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      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at The ServInt Corporation full-time

      Pros

      ServInt is looking for people who are interested in trying new things and helping to reinvent the company. If you thrive on the challenge of being a part of change, it is a great place to expand your skills and experience. And, if you are energized by exploring new technology or working to identify technology solutions for clients, you will fit right in.

      Cons

      The dynamic environment might prove challenging if you are looking for a well-defined, static position. However, if you can handle an evolving environment, you will find that you have the opportunity to influence the future of a changing company.

    • "Sales Representative/Account Manager"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Manager in Reston, VA
      Doesn't Recommend
      Negative Outlook

      I worked at The ServInt Corporation full-time for more than a year

      Pros

      Small Company, Very centralized target audience.

      Cons

      Unqualified Mgmnt and C-Level staff, not very tied into any specified future business trajectory,

      Advice to Management

      My experience with the company and staff was very unpleasant. I have come across people here and there that have been associated with them and the vibe is very common across the board. Dwindling customer base, very loose ends approach, I would say in another 2 years the doors will be closed for sure. I've seen recent job postings which I'm sure indicate a desperate attempt from a slowly sinking ship. Its a shame that...

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    • "Great company to start your career"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at The ServInt Corporation

        Pros

        The training program is top notch. This is a great company to get your foot into the door of IT. You will learn a lot here if you are just beginning your career.

        Cons

        Pay is not commensurate with experience or skill. Not much opportunity for advancement. They have been going through layoffs and have let go of many good people.

        Advice to Management

        The restructuring of the company went against the core values of Servint. I was upset to hear about it and hope things can turn around for the better.

      • Helpful (1)

        "It's Over"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Director of MST in Reston, VA
        Doesn't Recommend
        Negative Outlook

        I worked at The ServInt Corporation full-time for more than 2 years

        Pros

        I do not believe they will be hiring anyone else at his time.

        Cons

        The owner finally saw the writing on the wall. The COO that destroyed the company has been terminated. Unfortunately, in the process, the company has outsourced sales and support. The product strategy is dead and there is no hope for turn-around.

        Advice to Management

        With the announcement of Amazon Lighsail and the changes in the hosting industry that are leading towards more microservices, serverless tech and utility based computing I do not believe that a turn around is possible. The only possible hope would be to invest heavily in the resale of AWS and build a value proposition, in the form of managed services, on top of it. With that said this would be a monumental task given...

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      • "What a debacle."

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - MST - Escalated in Reston, VA
        Doesn't Recommend
        Negative Outlook

        I worked at The ServInt Corporation full-time for more than 6 years

        Pros

        Good learning opportunity, at least initially.

        Cons

        Management, low salary, no growth opportunity. In the last two years, the company has lost the vast majority of the support and management team, due to the radical changes implemented by a new COO, who has made a complete mess of the company and chased away some really good people. The customer support focus and structure has been upended - which has in-turn ruined ServInts reputation in the hosting community. The...

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        Advice to Management

        Start over again - think about what made ServInt great in the past, and dump the new COO.

      • Helpful (1)

        "Get Out Now"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Reston, VA
        Doesn't Recommend
        Negative Outlook

        I worked at The ServInt Corporation

        Pros

        Most of the people employed at ServInt are great people, the exception being the COO. He's jokes about firing people amidst wave after wave of layoffs.

        Cons

        ServInt has been struggling for awhile now and brought in a new COO to try and right the ship. At first things seemed to be going well. New projects were in the works and people were following through, things seemed promising. The real problems started because the COO never successfully grasped what it was the company did and what the value the customers saw in ServInt. He began trying to change the culture, and...

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        Advice to Management

        I don't know, it may too late. The ServInt brand is now considered garbage on most hosting industry sites. ServInt wants to sell professional services, but there is no staff left and who is going to buy professional services from a company with a poor reputation?

      • "Old ServInt is dead, new ServInt is a ship on the bottom of the ocean"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Mst 
        Doesn't Recommend
        Negative Outlook

        I worked at The ServInt Corporation

        Pros

        Great experience for new administrators! Very easy to get hired and work load was easy - back in 2014. Co-Workers make the MST. The MST is always popping off with hijinks and good times.

        Cons

        The rest of the company can be a bit of a stick in the mud compared to the MST. The new COO has stopped the current model of VPS and switching to professional services however he has used fear tactics and shotgun terminations to remove older techs and even those he has hired for the changes. He is the sole reason the MST has lost all its morale and is a tyrant in the office.

        Advice to Management

        Dump the COO. Get back some quality techs and middle management to handle the professional services switch over. Run some kind of PR program, the ServInt name is in the toilet all over the web. The MST has been cut in half and with no good reason - we know you want to replace us with near-shore techs grow some courage and tell it to our faces. Learning about these changes from spilt tea and other co-workers is not how...

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      • "Sales"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook

        I worked at The ServInt Corporation

        Pros

        Great company environment. Sales team was a lot of fun.

        Cons

        At the time the company didn't have the infrastructure they lead us to believe. They were definitely growing but just were not able to keep up with how much we were selling.

      • Helpful (1)

        "The Old ServInt Is Gone"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I worked at The ServInt Corporation full-time

        Pros

        Mostly good people, decent benefits, challenging work

        Cons

        The old ServInt that everyone talks about is dead & gone. At one point, it seems that ServInt had a start-up feel to it, with a relaxed environment, mediocre wages, and a tight-knit and core group of people. The company is transitioning into a much more corporate environment, and most of the magic is gone. Not sure why this is happening but maybe they are merging, selling, or something else.

        Advice to Management

        Maybe go back to your roots or people will continue leaving the company for more money and a better environment with growth potential

      • Helpful (4)

        "Greatness turned into pain and madness"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Reston, VA
        Doesn't Recommend
        Negative Outlook

        I worked at The ServInt Corporation full-time

        Pros

        Easy to get hired. If you just graduated from the DC area and you’re having trouble landing your 1st job this isn’t such a bad deal. Learn some linux administration and get your feet wet dealing with tech support. Not a bad resume builder. The pay is nothing to write home about but it’s a real job with full benefits. The work life balance is ok too.

        Cons

        It’s so hard to sum this up in less than a dozen paragraphs but I’ll try. 1ST > Don’t ever expect a decent raise or recognition for hard work. This company doesn’t understand the concept. Tough to make a career here. Industry wise the pay becomes a joke pretty fast. 2ND > Communication is terrible and can make your job very frustrating. I will give the company 1 pt of credit for seeming to realize this. Problem is it...

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        Advice to Management

        This used to be a place where most liked coming to work. Youve lost that and its not seeming that you care to fix it. Ok so servint itself might endure. Not the first time its made a comeback. But if you want it to be the last near death experience start listening and caring to what your peons have to say. By caring I mean stop letting our advice go in one ear and out the other. We deal with the clients and many of us...

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      Found 16 reviews