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The Service Companies Reviews

Updated February 18, 2018
63 reviews

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3.9
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Steve Wilson
39 Ratings

63 Employee Reviews

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Pros
Cons
  • Constant turnover of housekeeping staff long hours, overworked, underpaid, unappreciated by upper management (in 3 reviews)

  • Poor management,bias,low pay for hard work (in 2 reviews)

More Pros and Cons

  1. "Great people great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Development
    Current Employee - Leadership Development
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Service Companies full-time (More than 5 years)

    Pros

    Innovative and always striving for excellence Love the intensity and passion

    Cons

    None as with any company you overcome if you want to be successful

    Advice to Management

    Keep providing opportunity for professional growth Love the intensity

    The Service Companies Response

    Dec 28, 2017 – Corporate Director of Human Resources

    Thank you for your work and dedication. At The Service Companies, we believe that by fostering a culture of growth and development we are developing sustainable leadership.


  2. "overnight kicthen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Kitchen Cleaner in Tunica, MS
    Current Employee - Overnight Kitchen Cleaner in Tunica, MS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Service Companies full-time (More than a year)

    Pros

    my supervisor johanna is a really amazing person. I'm lucky to be working under her.

    Cons

    the hours change often and it sometime gets to be more work then i can handle. its hard work but i can do it.

    The Service Companies Response

    Feb 21, 2018 – Corporate Director of Human Resources

    Thank you for your comment. The demand in the hospitality industry can fluctuate throughout seasons and that is why you may experience an increase sometimes, although, maintaining a balance is a... More

  3. "Work is easy, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition Specialist
    Former Employee - Talent Acquisition Specialist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Service Companies full-time (More than a year)

    Pros

    You'll learn how to do a lot on your own since they cant keep managers at property. You'll have the opportunity to wear many "hats"

    Cons

    Asked to perform multiple positions and not get compensated for or recognition for it.
    No raises.
    High insurance program.
    Room for advancement only if you want to travel and on management terms. Not ideal if you have a family.

    Advice to Management

    Quit moving people from one property to another to "help" all it does is create confusion for the housekeeping staff, they dont know who they're supposed to report to. Task force doesnt know what they're doing, they disappear and dont actually work. Getting rid of employees and replacing with task force is your biggest downfall. Especially the girls on task force who play on their phones the whole time, take selfies, then post to their social media accounts when they should be working. Its a shame you "lay-off" people who actual did their job and were permanent at the property to be replaced for "leaders" like that!

    The Service Companies Response

    Jan 8, 2018 – Corporate Director of Human Resources

    Thank you for taking the time to write a comment, we value all feedback provided. At The Service Companies, we know that a strong leadership is essential to our success, any strategic decision is... More


  4. "TSC Shine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Executive Assistant in Las Vegas, NV
    Current Employee - Housekeeping Executive Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Service Companies full-time (Less than a year)

    Pros

    Excellent oportunity to grow and build a carrer

    Cons

    Nothing for me, in my personal experience everything has been positive

    Advice to Management

    continue his excellent work and thank the trust

    The Service Companies Response

    Dec 8, 2017 – Senior Vice President - Human Resources

    Thank you for the feedback!


  5. "Public Areas Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Service Companies full-time (More than 3 years)

    Pros

    It's a good job and a lot of advancement opportunities

    Cons

    Lack of training they expect you to now everything the different departments instead of helping each other are naming each other saying that your job or his job when it should be that our job as a company

    Advice to Management

    I had a rare boss that helped me all the way but our paths took different turns and now I don't feel that help from the people who are supposedly there to help me

    The Service Companies Response

    Dec 8, 2017 – Senior Vice President - Human Resources

    We love your feedback. Thank you for all you do for The Service Companies!


  6. "Great Company for Advancing Your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Service Companies full-time (More than 5 years)

    Pros

    Diversity
    Many opportunities available to grow within the Company
    This company is great for the people that want to learn something new and dislike Monotony

    Cons

    Quality can be affected by the Staffing challenges
    Benefits could be a costly

    Advice to Management

    Let's Hire more Leaders (not bosses) that can promote the "Service Culture" more and more and more.

    The Service Companies Response

    Dec 8, 2017 – Senior Vice President - Human Resources

    Excellent feedback! Thank you


  7. "Talent Acquisition Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at The Service Companies full-time

    Pros

    Good Benefits
    Great Coworkers
    Flexible, Good training

    Cons

    Communication between Ops and HR
    Low salary compare with the market

    The Service Companies Response

    Dec 8, 2017 – Senior Vice President - Human Resources

    Thank you for your feedback. We are committed to continuous improvement. We wish you the best of luck in your future endeavors!

  8. "Desorganized Company, do not care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    * Traning
    *flexibility
    * Ok benefits
    * Some managers have a human side
    * Efficient and helpful payrol department, with ability to resolved situations really quick

    Cons

    * Desorganaized
    * Expecting employess to work for coins
    * Salaries are not competitive with the market ( underpaid/ over work )
    * unrealistic goals for the amount of money you get paid
    * Treat employees like a robot and do not care about them
    * in case of certain situations there is not any type of investigation
    * Managers would not support you
    * If you are operations you have a better chance

    Advice to Management

    * Improve the lack of organization
    * Improve comunication at all levels managment/ operation/line employees
    * Do not set false expectations
    * Set goals according to demographics
    * Treat everyone the same

    The Service Companies Response

    Jul 31, 2017 – Director of Employee Relations

    Thank you for taking the time to provide feedback. We take our employee's concerns very seriously and will use your feedback to address the areas where we missed in delivering a great experience for... More


  9. "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cleaner in Bossier City, LA
    Former Employee - Cleaner in Bossier City, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Service Companies part-time

    Pros

    Free pop in the break room

    Cons

    Poor management,bias,low pay for hard work.Do not care about their workers.

    Advice to Management

    Teach you managers how to manage and pay people a decent wage.Keep politics and the game playing out of the workplace.Pay for breaks.Deal with your employees concerns instead of lying to them.

    The Service Companies Response

    Jul 10, 2017 – Director of Employee Relations

    Thank you for taking the time to provide feedback. We strive to provide an environment where employees feel they’re valued, treated fairly and respected. If you do not feel this way, we’d love to... More


  10. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Juan, PR
    Current Employee - Project Manager in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Service Companies full-time (Less than a year)

    Pros

    The Best Company in the word

    Cons

    I no have any one

    The Service Companies Response

    Jun 15, 2017 – Senior Vice President - Human Resources

    We love the feedback! Thank you for your note! We strive to offer our team all the tools possible to ensure that have a positive engaging experience.


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