The Shoe Company Reviews | Glassdoor

The Shoe Company Reviews

Updated Jul 28, 2019

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Found 118 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
22%
Recommend to a Friend
0%
Approve of CEO
Simon Nankervis
8 Ratings
Pros
  • "Surrounded by nice people and products, good discount(in 10 reviews)

  • "Immediate management was great, earning shoonies meant free shoes about 2/year(in 9 reviews)

Cons
  • "Head office is comprised of mostly all ex employees of The Bay(in 12 reviews)

  • "Employees are usually high school students working part-time(in 10 reviews)

More Pros and Cons
  1. "great place for young folks"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at The Shoe Company

    Pros

    Great place to gain experience.

    Cons

    Poor management time and time again.

    The Shoe Company2015-08-11

    The Shoe Company Response

    September 21, 2015HR Manager

    thank you for sharing your feedback with us!

  2. Helpful (2)

    "Started with Promise. Ended with Lies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Shoe Company full-time for more than 5 years

    Pros

    Great Discount! unfortunately any other pro I think of really has nothing to do with company but what peers bring to workplace.

    Cons

    used to have so many more pros but last 3 years since family sold business pros have decreased instead of increased. start with hiring - company demands increased hiring of permanent staff for busy times of year BTS and first snowfall (2 months max of year) then reduced hours for down months (majority of year) results in loss of staff morale and good staff. Promised great training, best in industry, however seems...

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    Advice to Management

    Who or what is The Shoe Company? what are your mission, vision and values? who are your best ambassadors to sell it? who are they selling it to? why are so many good team members unhappy or leaving? look at how and what is being communicated to the support system (store teams) is it consistent, supportive and encouraging?

    The Shoe Company2014-08-29
  3. Helpful (2)

    "Too many employees, very few hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 

    I worked at The Shoe Company part-time for more than a year

    Pros

    Positive environment, good discounts, the boss cared about our lives outside of work (in a good way) and could celebrate our accomplishments. Theme days were done well, and allowed each employee to express themselves.

    Cons

    Poor hours (worked there for over two years, was only getting three, 4 hour shifts a week). The company requires you to give a minimum of 3 days availability (1 on weekend). When I left due to poor management of staff hours, my boss told me I should have a more open availability. If I gave 6 days of availability, I'd still be given 2-3 four hour shifts a week. I'd rather choose my three days that I'll work instread of...

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    Advice to Management

    If you're only going to give employees 8-10 hours a week, give each employee longer shifts. Its not worth my time and gas money to drive 30 mins each way to work (in traffic) to work a 3 hour shift. I would have stayed with the company longer if I knew I'd get longer and more consistent shifts. Seeing as I worked there for over 2 years and was reliable, I expected more hours. Reward good staff with the hours instead of...

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    The Shoe Company2019-07-28
  4. Helpful (2)

    "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Shoe Company part-time for less than a year

    Pros

    - Great Manager Assistant - Great People

    Cons

    -Terrible hours -Insensitive Managers -Unorganized - and more

    Advice to Management

    “Those who can’t do, teach”. We have excellent assistant managers that are more honourable and determine to do their jobs better than your hired store managers. Belittling people just because of their lack of education(i.e attending post secondary) is distasteful. As well as allowing people from head office to nar write the expectations without working a day in the field is just a complete waste of time. And don’t get...

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    The Shoe Company2019-07-10
  5. Helpful (1)

    "Fine job, but not worth it"

    StarStarStarStarStar
    Former Employee - Sales Associate 
    Doesn't Recommend

    I worked at The Shoe Company part-time

    Pros

    Surrounded by nice people and products, good discount.

    Cons

    Managers take their job much too seriously.

    The Shoe Company2019-07-02
  6. "Not the best place but certainly not the worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager On Duty 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Shoe Company part-time for more than a year

    Pros

    Reasonable discount for most items.

    Cons

    Upper management speaks poorly to in-store staff

    The Shoe Company2019-06-30
  7. Helpful (3)

    "Nope!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder in Vancouver, BC

    I worked at The Shoe Company full-time for more than 3 years

    Pros

    Discount of the merch is okay, do not get the house brands though, they last no more than a week indoors.

    Cons

    No HQ support whatsoever. Impossible to reach any resources if you need to coordinate something. Forget contacting those people for a personal issue such as ROE, T4s, missing payments etc.. Store managers act weird. Our manager had an habit of leaving the store for 'business lunches' at busy times and for many hours. When there was no candidates to dine with, she would go to 'review values' to starbucks across the...

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    Advice to Management

    The manager should be a role model for employees and a great leader. It is sad to see that high-school children who work part-time here for some pocket money take more interest and responsibility in business then the management.

    The Shoe Company2019-07-12
  8. "Always Improving & Great Product Selection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Sudbury, ON
    Positive Outlook
    No opinion of CEO

    I have been working at The Shoe Company part-time for less than a year

    Pros

    The product selection is great at the Shoe Company.

    Cons

    At times there seems to be too few hours available for good floor coverage.

    The Shoe Company2019-06-04
  9. "GREAT COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Brampton, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Shoe Company part-time for more than 3 years

    Pros

    Company perks, management, co-workers, hours

    Cons

    Couldn't think of any

    The Shoe Company2019-05-31
  10. "Good place overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Sudbury, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Shoe Company part-time for more than a year

    Pros

    Management team , co workers , love shoes

    Cons

    Lots to do not enough hours to get things done

    The Shoe Company2019-05-28
Found 118 reviews