The Source Reviews | Glassdoor

The Source Reviews

Updated July 13, 2017
232 reviews

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3.3
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Charles Brown
97 Ratings

232 Employee Reviews

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Pros
Cons
  • Poor training regarding selling cell-phones and plans (in 13 reviews)

  • Upper management doesn't communicate with other reps (in 12 reviews)

More Pros and Cons

  1. "Growth within the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at The Source full-time (More than a year)

    Pros

    I started off as a Sales Associate and after a year and a half of working with the company got promoted into a Human Resource position. The Source really does want their employees to grow within the company. Starting off as a Sales Associate can lead to so many career opportunities.

    - Compensation/Benefits
    - Growth within the company
    - Recognition
    - New company values

    Cons

    Some people still think of The Source as Radioshack and therefore they think all The Sources in Canada are closing. When I was working in sales it was sometimes a bit difficult trying to explain to people we're not affiliated at all.


  2. "Great Team"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at The Source part-time

    Pros

    Great team to work with

    Cons

    Small stores, lower commission than other places I worked

  3. "Started out great, ended badly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader
    Former Employee - Team Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Source full-time (More than 5 years)

    Pros

    employee discount, getting really cheap games/electronics as they go on clearance, and if you have a down to earth manager (getting harder to find by the way) a very happy environment

    Cons

    all management above your store manager has way to high expectations and does not live in the real world. they are told by bell what do to even if it wont work or makes no sense but they never question it, which when it comes down to you and it doesnt work guess who gets blamed (hint its not bell)

    Advice to Management

    dont be a "yes man" if something is not right look into it and apply a real solution not a 10 minute temporary fix. not everyone who walks into a store is going to buy a phone and i cant tell you have many customers ive lost due to pushy management. if you want to work here i suggest finding a smaller more remote store as the environment is much more friendly then a mall store. mall stores have the highest pressure and it shows when you talk to the staff.


  4. "Was good to start with but later on things changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - The Source in Calgary, TX
    Current Employee - The Source in Calgary, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Source full-time (More than a year)

    Pros

    Job flexibility good traffic and decent locations

    Cons

    Too much targets and big inventory issues

    Advice to Management

    Staff is the biggest asset company has.
    Please take care of it.


  5. "It was pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy going, with commission opportunities.

    Cons

    sometimes the store is not very busy haha


  6. "Great if you love Sales."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Source part-time (More than a year)

    Pros

    When i worked at the source it offered great commission for sales, hourly sales, unit etc.

    great training

    great atmosphere

    great people

    recommended as a good start off job.

    Cons

    You are really pushed to focus on sales, customer service is not always the number one focus, sales are - so be ready to sell

    Last i heard I believe they did change the percentage in commission which is a huge con

    after my six month period i never received my benefits, while other workers did receive theirs.

    Management kept changing.


  7. "DSM"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Source full-time

    Pros

    Good rebate on many products

    Cons

    Too much axed on telecom

  8. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Source part-time

    Pros

    Fast paced environment, learning environment, good commission

    Cons

    Management is sub-par, and learn to promote from within

    Advice to Management

    Learn to care about your workers


  9. "Positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Commission drives sales
    Opportunity to make own success
    Great environment
    Strong base salary for slower days
    Good sales coaching from manager

    Cons

    Can be slow at some locations
    Drive to sell cellphone contracts, sometimes held to targets that are unattainable due to low traffic locations


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The Source (More than 3 years)

    Pros

    Excellent Management
    Great Co-workers - even though it was a commission based job, the people I worked with were amazing.
    Awesome products - associate needs to be always on the lookout to learn and experience new products

    Cons

    Have to know everything about all types of electronics


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