The Springs Living Reviews

Updated Sep 1, 2020

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3.7
73%
Recommend to a Friend
80%
Approve of CEO
The Springs Living Founder and CEO Fee Stubblefield
Fee Stubblefield
91 Ratings
Pros
  • "The Springs Living is invested in watching their employees grow(in 18 reviews)

  • "The Springs offers development opportunities, a family like environment and take excellent care of the resident who live in their communities(in 11 reviews)

Cons
  • "Would love to see caregivers paid more(in 11 reviews)

  • "High Turnover, Limited Public Transportation(in 7 reviews)

More Pros and Cons
  1. "Positive Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Relations Director 
    Recommends

    I have been working at The Springs Living full-time for more than 3 years

    Pros

    With sales and marketing they give the opportunity to share ideas

    Cons

    Would love to see caregivers paid more

  2. COVID-19

    "Great Place to Learn and Grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Springs Living full-time for more than 5 years

    Pros

    The Springs has given me a lot of opportunities for growth and development. I enjoy working here because of the relationships I have built, which have allowed me to feel a greater sense of belonging to the community and organization as a whole. Additionally, I connect strongly with the companies Mission "Changing the way people think, feel, and experience senior living". I am proud to speak of the care and thoughtfulness The Springs has provided for employees during the current global pandemic.

    Cons

    The pay has always been an issue for myself and many of the other staff members. It can be very discouraging when you have worked at an organization for a number of years and not see much in regard to salary growth. Even after being promoted through the ranks. Additionally, I would like to see The Springs "Do the right thing" in regard to diversity, inclusion, and equity. It's 2020 and we have only really started to chat about these issues. Our communities are diverse but at the corporate level, it is disappointing to see the lack of diversity. Why have we not taken action? We have had training but that doesn't evoke change or create an equal playing field. I appreciate that we have started the conversation but I am disappointed in the lack of action. I know we have been faced with taking care of our residents during a global pandemic and I applaud the employees of The Springs for all the good they have done. We have to keep pushing for the employee experience, if we are the innovators in the world of senior living then we are failing our employees by continuing to letting these issues sit on the bench.

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  3. "A company that's growing!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sous Chef in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Springs Living full-time for more than a year

    Pros

    Growing company with lots of potential

    Cons

    Definitely a corporation. Not for you if you like smaller operations.

  4. "Not listened to"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse in Missoula, MT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Springs Living part-time for more than 3 years

    Pros

    Residents are awesome and staff become friends.

    Cons

    High turnover. Poor pay for caregivers.

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  5. Helpful (1)

    "BEWARE"

    1.0
    • Compensation and Benefits
    Former Employee - Dining Room Server in Whitefish, MT
    Doesn't Recommend

    I worked at The Springs Living part-time for less than a year

    Pros

    It was this or be jobless

    Cons

    Favoritism, very little hours, pay

    Continue reading

    The Springs Living Response

    Director of Human Resources

    Thanks for passing along your concerns, and you've raised some issues that we would like to more fully understand from your perspective. We really are committed to creating a unique and positive work environment so your feedback will be very helpful. Please call our home office at 503-435-2323 and ask for the HR Director so we can talk it over in more detail.

  6. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Springs Living full-time for more than 3 years

    Pros

    Family, Friends and opportunity to grow

    Cons

    we are are all family here, no cons

  7. "A Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Community Relations in Salem, OR
    Recommends
    Approves of CEO

    I have been working at The Springs Living full-time for more than 5 years

    Pros

    I feel blessed to be apart of such an amazing company. I started out as a receptionist, and over the past 5 years I have grown some much as a person as well as within the company. They have shown me how to achieve my goals and dreams, and they are always there to support me. When I speak of The Springs, it fills me with joy and gratitude as I have never seen a company care so much for their employees and residents. It feels like home!

    Cons

    No Cons Here! It is a great place to work.!

  8. "Not a bad place."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Caregiver in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Springs Living full-time for less than a year

    Pros

    My coworkers are amazing. They feed me on my shift. Managers are all pretty nice people.

    Cons

    Usually very understaffed. Slow to make changes. Pay could be better.

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    The Springs Living Response

    Director of Human Resources

    Thanks for your balanced and thoughtful reply. We're very glad that you've had some positive experiences in your work with us, and we will continue to make every effort to improve that experience. Pay, staffing, and training are fundamental elements of anyone's work environment and we will continue to make every effort to remain competitive and effective. Thanks again for sharing your thoughts.

  9. "Good place to work - Good teamwork and genuine care expressed by everyone at the company for the residents!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Caregiver in Hillsboro, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Springs Living full-time for less than a year

    Pros

    My co-workers were helpful and kind. The management is very good. Residents quality of living is highly valued; it doesn't have the typical nursing home feel. They encourage resident engagement which fosters a true sense of community.

    Cons

    They were understaffed, I sometimes had to work through lunch or dinner in order to properly care for a resident. One caregiver is often responsible for 15-30 residents. There were frequently 4-5 residents calling all at once and you had to guess the priority of the calls. Turn over rate for caregivers is high. It is hard work but very rewarding.

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    The Springs Living Response

    Director of Human Resources

    Thanks for your thoughtful comments, and I'm glad your experience with managers and co-workers was positive. We continue to actively recruit and work to retain staff at optimum levels because we recognize that it's in everyone's best interest. We'll be sure to pass along your ring tone suggestion as well.

  10. Helpful (1)

    "Don’t work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dining Room Server in Sherwood, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Springs Living part-time for less than a year

    Pros

    Loved the residents Getting to know the residents was fun

    Cons

    Management in all departments talk and make up stuff about their staff. They don’t understand how to help and train people with disabilities

    Continue reading

    The Springs Living Response

    CEO

    Please call us and ask for Lisa or Neil at 503-435-2323 ASAP. We want to understand your experience. Not only am I CEO, but also have family living at The Springs at Sherwood. Our values treat each person with respect and inclusion so your comments are really concerning. We would love to hear from you. Please call.

Found 138 reviews