The Tile Shop, Inc. Assistant Manager Reviews | Glassdoor

The Tile Shop, Inc. Assistant Manager Reviews

Updated May 31, 2019

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Found 20 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
100%
Approve of CEO
Cabell Lolmaugh
2 Ratings
  1. "Best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than a year

    Pros

    Fun company that changes lives.

    Cons

    You have to be a winner to win here

    The Tile Shop, Inc.2019-05-31
  2. Helpful (3)

    "definitely could be much better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    You’re 100% commission, so you get out what you put in. There is the opportunity to make a considerable amount of money here if you are willing to work for it. If you like a fast pace and high pressure this would be good for you. There’s a lot of opportunity to be creative since you work directly with clients to design their projects. It is relatively easy to move up the ladder and get promoted but a lot of times you...

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    Cons

    100% commission, so unless you’re absolutely killing it there’s no guarantee of a consistent paycheck. Schedule is very demanding, you’re there a minimum of 45-50 hours a week and Saturdays are mandatory as it is the busiest day of the week. It’s hard to get a consistent schedule because of the needs of the store, most of the time I get my schedule for any given week on the Sunday night before. Assistant managers do not...

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    Advice to Management

    Give AMs a salary. Expecting them to help run the store, train associates, and hit a higher sales goal all at once is unreasonable.

    The Tile Shop, Inc.2019-02-17
  3. Helpful (1)

    "High pressure, Commission based role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    Huge paycheck potential, Self motivation

    Cons

    High Pressure on Management with numbers

    The Tile Shop, Inc.2019-01-02
  4. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    - You get paid for the work you put in - Beautiful Showrooms - Supportive Management - Corporate listens to advice, looks to improve on many aspects - On top of, and even forecast trends in tile. - Absolutely no ceiling for promotion...well maybe CEO but who knows. - Ridiculous Amount of Benefits. - Have completely revamped Pro Loyalty System that puts competition to shame.

    Cons

    -You can have some pretty long hours. -Sometimes inconsistent schedule that can really wear on your sleep cycle. - The Distribution Centers sometimes do not send orders, or send the wrong amount which can mess up your customer's orders. - Only Store Managers receive a salary. AM's only get a bonus if they hit their own plan, and the store hits its plan as well. The pay is still good, it would just be nice to be paid...

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    Advice to Management

    I have been with The Tile Shop for quite a while now. I have seen it at what I believe to be its worst, and have watched it slowly raise back up to a place where I love to work. The strides you are making to improve our brand, individual stores, and the products that we offer are all going in the right direction. My only advice is to keep listening to us like you have been.

    The Tile Shop, Inc.2018-09-12
  5. Helpful (5)

    "Asst. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    You can steal orders as an Asst. Manager

    Cons

    Horrible upper management. No pay for being an assistant manager.

    Advice to Management

    Change the culture

    The Tile Shop, Inc.2018-09-12
  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than 5 years

    Pros

    The company is a great place that creates advancement opportunities. It provides good benefits and the ability to make your own paycheck. Definitely a career.

    Cons

    Lack of home life but it is improving drastically.

    Advice to Management

    Keep doing what you do. Things are improving constantly

    The Tile Shop, Inc.2017-02-12
  7. Helpful (3)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Brandon, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    None. My experience with this Company was horrible and I do not recommend it to anyone!

    Cons

    Upper Management/Leadership was very poor. Never gave any positive feedback; all negative to the point where you feel like you can't catch a break. You work your butt off 6 days a week 9 hours a day and never hear "good job" or recieve any appreciation what so ever. They do not care about you or whether you fail or succeed nor do they try to ensure you succeed!

    Advice to Management

    Treat your employees better and create more positive reinforcement instead of being so negative all the time. It doesn't help your high turn-over rate!

    The Tile Shop, Inc.2016-10-18
  8. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Mentor, OH
    Recommends
    Positive Outlook

    I have been working at The Tile Shop, Inc. full-time for more than a year

    Pros

    I love to help customers design spaces they'll love day in and day out. Great management, great staff.

    Cons

    It would be nice to have a few more holidays off, but overall not many cons

    The Tile Shop, Inc.2016-09-03
  9. "Career Path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Assistant Manager in Langhorne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than a year

    Pros

    The ability to growth with this company is beyond any other. I have been with The Tile Shop for 2 years and I am on the path to a successful career. I started with the Langhorne PA location. The management team is great they put the time into developing me into becoming the Assistant Manager at that location. Great location to learn, develop and make money.

    Cons

    Honestly I can not think of any for a company that puts the time and effort into developing the people that work for them.

    Advice to Management

    Keep doing what you guys are doing for all the stores and the people that work there!!

    The Tile Shop, Inc.2016-07-24
  10. Helpful (5)

    "Designer/Sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Tile Shop, Inc. for more than a year

    Pros

    Honestly there are NOT any good reason to work for this company. U think most reviews are because they are mad retaliation. It's not I still work here and hate it. If you have an interview go into any store and ask the employee what they think honestly. Due to kids and family Im riding the waves until I find another one. Snakes cutthroat harassment oh wait these are cons they all exist

    Cons

    Downside.....management makes all the money while the sales operate the store. Talking sales associate get 1000 managers get 5000 to do nothing.u have to do all the paperwork work the crazy hours while management enjoy theirs. Marketing is horrible. DC can't keep up with materials inventory. One day u got plenty then tomorrow it's disco or either unavailable for 4 months. Lol subsidy I'd how the company make they money...

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    Advice to Management

    Don't take your employee sales. Go out and do some foot work. And he'll share the wealth. You making 5gran bonus we hit plan..... shoot take us out to lunch on you. It's 8 employees what 150 dollars can cover lunch ull still have 4850.00 show your freaking appreciation we the ones making the train roll.

    The Tile Shop, Inc.2016-08-05
Found 20 reviews