The Tile Shop, Inc. Reviews | Glassdoor

The Tile Shop, Inc. Reviews

Updated Jul 12, 2019

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Found 270 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
40%
Approve of CEO
Cabell Lolmaugh
8 Ratings
  1. "Great team and numerous opportunities to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Employee in Plymouth, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    If you are looking for a job at a growing company where you will be given responsibility and people will want to hear your ideas, this is the place for you.

    Cons

    If you're looking to "punch the clock" this probably isn't the place for you.

    Advice to Management

    Keep up the good work.

    The Tile Shop, Inc.2019-01-30
  2. "Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    The Tile Shop is a fantastic place to grow! They see the potential of their employees, and if you are willing to put the time and work in, they will take you where you want to go in your career. The benefits package is amazing - with an employer 401k match and HSA that the company also contributes to! The people are friendly and welcoming -team oriented environment!

    Cons

    Hours can be long but you are compensated for overtime.

    Advice to Management

    Keep communication lines open so everyone from the bottom to the top knows the intention and direction of the company!

    The Tile Shop, Inc.2019-01-30
  3. Helpful (1)

    "High pressure, Commission based role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    Huge paycheck potential, Self motivation

    Cons

    High Pressure on Management with numbers

    The Tile Shop, Inc.2019-01-02
  4. "IT IS WHAT YOU PUT INTO IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than 5 years

    Pros

    Have been working for The Tile Shop for more than 4 years. I have worked in multiple locations and it has provided me with an awesome life. In that 4 years I made it from the bottom to store Manager. If you put in the effort then you can go far.

    Cons

    Tile is heavy. Thin-set is also Heavy.

    Advice to Management

    Very excited to see what happens in the future.

    The Tile Shop, Inc.2018-12-18
  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    Freedom , great benefits .

    Cons

    Pay structure is based off profit not amount of sale.

    The Tile Shop, Inc.2018-12-03
  6. Helpful (2)

    "Kiss your Family Goodbye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Tile Shop, Inc. full-time for more than a year

    Pros

    Serious money to be made - during good months

    Cons

    Working constantly, no work-life balance

    The Tile Shop, Inc.2018-12-10
  7. Helpful (1)

    "All commission & lots of responsibilities to do besides sell. Clean the toilets, scrub the floors, load 1000 lbs/ tile."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Tile Shop, Inc. full-time for less than a year

    Pros

    Earn days off as you work.

    Cons

    Loading trucks of tile without proper safety equipment, warehouse employees that don't do much, and no cleaning staff.

    Advice to Management

    Before you make bad choices be sure to cooperate with employee concerns, leadership, design ideas and concepts.

    The Tile Shop, Inc.2018-12-04
  8. Helpful (9)

    "Not Everything as Promised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Tile Shop, Inc. full-time

    Pros

    Potential to make good money

    Cons

    There are a lot of things you need to understand that may not be explained in the interviewing process. Your commission is based on net sales. So a $1000 transaction at a 70 mark is really a commission of 13.5% of the $700. But you have to discount heavily in a competitive market to make the sale so often the mark is in the 50's. All contractor discounts comes off of your profit not the company, so you are the one...

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    Advice to Management

    Too much emphasis on "backshelf". Way more information for an employee to know for a group of items that have a low profit margin. Too many gimmicks also. Like the "pro rebate" plan, spiffs, and the "power of one". You set up the stores for micro-managing and don't give enough support where it counts.

    The Tile Shop, Inc.2018-10-08
  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Positive Outlook

    I have been working at The Tile Shop, Inc.

    Pros

    Compensation for actual work is good

    Cons

    Mandatory weekends (Saturdays), late hours for specialty retail

    The Tile Shop, Inc.2018-10-15
  10. Helpful (8)

    "Smooching booty to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design Consultant in Shawnee, KS
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    There are some quality people to work with, some of the best I’ve ever met.

    Cons

    Watch your paychecks, you can and will be shorted. The mark up is so tremendous and your commission is so small. Even at regional level no one has actually ever installed tile. No one is taught to sell membrane which is a TCNA requirement. You don’t get paid to clean, but you are required to do a lot of it. The bad apples will steal your sales and put them under a different name/number so always watch everyone’s sales....

    Show More
    The Tile Shop, Inc.2018-11-07
Found 270 reviews