The Tile Shop, Inc. Sales Associate Reviews | Glassdoor

The Tile Shop, Inc. Sales Associate Reviews

Updated Jul 12, 2019

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Found 32 reviews

1.6
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12%
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Cabell Lolmaugh
0 Ratings
  1. Helpful (1)

    "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for more than 10 years

    Pros

    Great compensation, Great benefits, Growth opportunities, Promote from within, Very good training program, Support from corporate, The best Showrooms in the Industry, Huge product assortment, Warehouse help

    Cons

    Retail Hours which can mean weekends and some holidays

    Advice to Management

    More marketing would really benefit all stores.

    The Tile Shop, Inc.2016-11-14
  2. "Failing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook

    I have been working at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    Nothing special or spectacular just regular work benefits that almost any employer offers nowadays.

    Cons

    I don’t believe anything positive being said here. But when I read all the negative reviews, I believe every single of them.

    The Tile Shop, Inc.2019-07-13
  3. Helpful (7)

    "Worst Sales experience in a 40 year Sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    Beautiful Showroom, Great Products, Mostly enjoyable sales associates,

    Cons

    Where does one start. The most frustrating experience you will have is your fellow sales associates, and Managers stealing your sales. When you work for straight commission you take it personal when they take your business and you get nothing in return. You have to clean your assigned vignettes, Run the Floor cleaning machine, clean the bathrooms and lunch rooms, change the light bulbs. You take inventory. You have rows...

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    Advice to Management

    Change your payment system. Let the consumer know you are working on commission they get it so that they will return to you but you are not allowed. Upgrade your computer software, If you cannot get a updated version of the apple ipos than your staff needs to not be criticized for using the computers instead. Get a cleaning staff and don't use your staff as maids. PLEASE GIVE YOUR ENTIRE MANAGEMENT TRAINING IN SEXUAL...

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    The Tile Shop, Inc.2018-09-11
  4. Helpful (8)

    "HORRIBLE COMPANY PLEASE HEAR ME OUT!! THE MONEY IS NOT WORTH IT!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    This is one one of the hardest retail enviorments you can possibly work in. If you put in the time like I did 6-7 days a week you'll have the tools to work in any retail setting. Putting together designs was pretty nice

    Cons

    Nothing at the end of the day it is a waste.of time. TRUST ME Shady managers Stressed customers People leaving early managers will pick on you constantly. Id rather work at Dollar Tree and I was top of my monthly sales Just sad...

    Advice to Management

    You are a horrible company I cannot call most of you managers actual managers. The ones that were good managers keep doing what you are doing and maybe your company wouldn't have the one of the most loss of hard working employees than most other major retail companies. You know very well most of the people you hire have little to know design experience and make this stuff up as they go, take the design consultant label...

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    The Tile Shop, Inc.2018-08-10
  5. Helpful (2)

    "Sales Associate - Put in the Time, you'll be fine"

    StarStarStarStarStar
      Current Employee - Sales Associate in Washington, DC

      I have been working at The Tile Shop, Inc. full-time for more than a year

      Pros

      -Benefits are very solid. Health, dental, and eye care as well as a 401k -Barring slow periods, how much you make is based on how much work you do -The job overall is fairly simple

      Cons

      -Your experience in the shop is kind of dictated by what manager you get -Depending on the store you're in there can be some sales sniping -It is a commission only position. There is no hourly pay or base salary

      Advice to Management

      For managers, to a degree the culture of a store is defined by you for better or for worse. There can be a lot of frustration in this job so listen to your Sales Associates when they bring up problems

      The Tile Shop, Inc.2018-05-02
    • "The Stress"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at The Tile Shop, Inc. full-time for less than a year

      Pros

      Opportunity for advancement Incentives for reaching quotas Managers are flexible

      Cons

      It is a subsidy type pay plan , you don’t have to pay it back but they will fire you once you reach a certain amount. Long hours and you work ever weekend including a early Saturday meeting.

      The Tile Shop, Inc.2018-04-29
    • Helpful (11)

      "Overworked and underpaid!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at The Tile Shop, Inc. full-time for more than a year

      Pros

      If you're at one of the more established stores that have been around for many years, then there is a potential to make good money, as there is no cap on commissions. Benefits are decent.

      Cons

      Most stores don't do enough business to make huge paychecks. It's commission vs. draw, so if you don't make a certain amount in a pay period, you basically owe the company money, which comes out of your following pay if you hit over a certain amount in sales. If you continue not to hit it, you keep going further into debt with them. There is no work/ family balance. You are there 9 hours on weekdays, and 10 on Saturdays...

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      Advice to Management

      Your salespeople are the legs your company stands on. Treat them better.

      The Tile Shop, Inc.2018-03-08
    • "It is a sales job, don't forget"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Springfield, VA
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at The Tile Shop, Inc. full-time

      Pros

      Simple job. Very cool, relaxed staff. They don't hide things from you. Goals (regardless if they're realistic) are well known. The right manager will help you succeed.

      Cons

      Unrealistic expectations at times, but its not to offend you, they want to make money. If you aren't a people pleaser, don't do this job. While not all universal, some customers expect a lot out of you. Job title says Design Associate, but not very often are you designing something something original for the average customer. They already have ideas, you're job is to get the materials and hope they don't go elsewhere...

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      The Tile Shop, Inc.2018-02-02
    • Helpful (2)

      "alot of negatives"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at The Tile Shop, Inc. full-time

      Pros

      Nothing. It's full of misery

      Cons

      some co workers are cool.

      Advice to Management

      See a psychiatrist

      The Tile Shop, Inc.2018-03-06
    • "Do it for the love of design"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Norwalk, CT
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Tile Shop, Inc. full-time for more than a year

      Pros

      it was fun creating nice tiled rooms the money was nice

      Cons

      the hours were way to long

      Advice to Management

      hire enough staff so your employees aren't over worked

      The Tile Shop, Inc.2017-12-10
    Found 32 reviews