The Tile Shop, Inc. Sales Reviews | Glassdoor

The Tile Shop, Inc. Sales Reviews

Updated Jul 12, 2019

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Found 104 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
0%
Approve of CEO
Cabell Lolmaugh
1 Ratings
  1. Helpful (2)

    "Great company and manager for personal growth and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    As a middle aged woman with a back ground in retail apparel my experience was wonderful and I would recommend this position who wants to grow and expand their career skills. The manager at the store in Charlotte, NC was extremely supportive and sincerely cared about my growth and development. My observation was that management offers each and every employee the time, attention, and patience they need in order to be...

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    Cons

    My observation is that management is too conscientious and too tolerant of people who want to whine, complain, be deterring influences all in an effort to give each person a fair opportunity. My retail experience is that VERY few companies would go through the verbal counseling, write-ups, transferring an employee, all in an effort to rehabilitate a broken personality.

    Advice to Management

    Be quicker to discipline and rid your company of people who are negative and manipulative personalities. You can't elevate absolutely everyone and sometimes you have to cut ties when you recognize that you have a detrimental influence in the apple cart.

    The Tile Shop, Inc.2017-11-15
  2. "Failing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook

    I have been working at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    Nothing special or spectacular just regular work benefits that almost any employer offers nowadays.

    Cons

    I don’t believe anything positive being said here. But when I read all the negative reviews, I believe every single of them.

    The Tile Shop, Inc.2019-07-13
  3. Helpful (2)

    "Management Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Design Consultant in Matthews, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    Beautiful products to sell

    Cons

    Terrible management and turnover

    Advice to Management

    Stop promoting inexperienced young people to management before they know anything about leadership .

    The Tile Shop, Inc.2019-04-13
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    Freedom , great benefits .

    Cons

    Pay structure is based off profit not amount of sale.

    The Tile Shop, Inc.2018-12-03
  5. Helpful (7)

    "Worst Sales experience in a 40 year Sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    Beautiful Showroom, Great Products, Mostly enjoyable sales associates,

    Cons

    Where does one start. The most frustrating experience you will have is your fellow sales associates, and Managers stealing your sales. When you work for straight commission you take it personal when they take your business and you get nothing in return. You have to clean your assigned vignettes, Run the Floor cleaning machine, clean the bathrooms and lunch rooms, change the light bulbs. You take inventory. You have rows...

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    Advice to Management

    Change your payment system. Let the consumer know you are working on commission they get it so that they will return to you but you are not allowed. Upgrade your computer software, If you cannot get a updated version of the apple ipos than your staff needs to not be criticized for using the computers instead. Get a cleaning staff and don't use your staff as maids. PLEASE GIVE YOUR ENTIRE MANAGEMENT TRAINING IN SEXUAL...

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    The Tile Shop, Inc.2018-09-11
  6. Helpful (12)

    "DO NOT DO IT!!! READ AND RUN!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Tile Shop, Inc. full-time

    Pros

    NONE MODERN SLAVE. ( "you must enter at least 5 words for pros") <----so I typed this

    Cons

    My experience: Unfortunately I have been at the company for almost a year. Sending applications twice a day! This company has been such a horrible experience. Turn over is horrible one to two people per month. What you do: You are expected to hit targeted sales, which is understandable they have to make money for people to get paid, EXCEPT you! The market that I am in is filled with to much competition from...

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    The Tile Shop, Inc.2018-08-21
  7. Helpful (8)

    "HORRIBLE COMPANY PLEASE HEAR ME OUT!! THE MONEY IS NOT WORTH IT!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    This is one one of the hardest retail enviorments you can possibly work in. If you put in the time like I did 6-7 days a week you'll have the tools to work in any retail setting. Putting together designs was pretty nice

    Cons

    Nothing at the end of the day it is a waste.of time. TRUST ME Shady managers Stressed customers People leaving early managers will pick on you constantly. Id rather work at Dollar Tree and I was top of my monthly sales Just sad...

    Advice to Management

    You are a horrible company I cannot call most of you managers actual managers. The ones that were good managers keep doing what you are doing and maybe your company wouldn't have the one of the most loss of hard working employees than most other major retail companies. You know very well most of the people you hire have little to know design experience and make this stuff up as they go, take the design consultant label...

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    The Tile Shop, Inc.2018-08-10
  8. Helpful (8)

    "Sales person/designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. for less than a year

    Pros

    Got in good shape. Love working in tile.

    Cons

    Dangerous. Company culture pits employees against each other, since they are working om 100% commission. Management will funnel contractor sales to their pets and themselves. Work every weekend, most of the time. No sitting down: all the work stations are standing only and the floors are all tile - so VERY bad for your feet and back. Big tile boards are dangerous to drop on your feet. Company keeps all your commissions...

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    Advice to Management

    Fix everything!

    The Tile Shop, Inc.2018-07-03
  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    Fast paced industrial retail environment with great benefits and base salary. Profit share and commission.

    Cons

    It takes time to build a client list to make commission.

    The Tile Shop, Inc.2018-05-10
  10. Helpful (2)

    "Sales Associate - Put in the Time, you'll be fine"

    StarStarStarStarStar
      Current Employee - Sales Associate in Washington, DC

      I have been working at The Tile Shop, Inc. full-time for more than a year

      Pros

      -Benefits are very solid. Health, dental, and eye care as well as a 401k -Barring slow periods, how much you make is based on how much work you do -The job overall is fairly simple

      Cons

      -Your experience in the shop is kind of dictated by what manager you get -Depending on the store you're in there can be some sales sniping -It is a commission only position. There is no hourly pay or base salary

      Advice to Management

      For managers, to a degree the culture of a store is defined by you for better or for worse. There can be a lot of frustration in this job so listen to your Sales Associates when they bring up problems

      The Tile Shop, Inc.2018-05-02
    Found 104 reviews