The Tile Shop, Inc. Sales and Design Consultant Reviews | Glassdoor

The Tile Shop, Inc. Sales and Design Consultant Reviews

Updated Apr 13, 2019

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Found 55 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
0%
Approve of CEO
Cabell Lolmaugh
1 Ratings
  1. Helpful (2)

    "Great company and manager for personal growth and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    As a middle aged woman with a back ground in retail apparel my experience was wonderful and I would recommend this position who wants to grow and expand their career skills. The manager at the store in Charlotte, NC was extremely supportive and sincerely cared about my growth and development. My observation was that management offers each and every employee the time, attention, and patience they need in order to be...

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    Cons

    My observation is that management is too conscientious and too tolerant of people who want to whine, complain, be deterring influences all in an effort to give each person a fair opportunity. My retail experience is that VERY few companies would go through the verbal counseling, write-ups, transferring an employee, all in an effort to rehabilitate a broken personality.

    Advice to Management

    Be quicker to discipline and rid your company of people who are negative and manipulative personalities. You can't elevate absolutely everyone and sometimes you have to cut ties when you recognize that you have a detrimental influence in the apple cart.

    The Tile Shop, Inc.2017-11-15
  2. Helpful (2)

    "Management Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Design Consultant in Matthews, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for more than 3 years

    Pros

    Beautiful products to sell

    Cons

    Terrible management and turnover

    Advice to Management

    Stop promoting inexperienced young people to management before they know anything about leadership .

    The Tile Shop, Inc.2019-04-13
  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    Freedom , great benefits .

    Cons

    Pay structure is based off profit not amount of sale.

    The Tile Shop, Inc.2018-12-03
  4. Helpful (8)

    "Sales person/designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. for less than a year

    Pros

    Got in good shape. Love working in tile.

    Cons

    Dangerous. Company culture pits employees against each other, since they are working om 100% commission. Management will funnel contractor sales to their pets and themselves. Work every weekend, most of the time. No sitting down: all the work stations are standing only and the floors are all tile - so VERY bad for your feet and back. Big tile boards are dangerous to drop on your feet. Company keeps all your commissions...

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    Advice to Management

    Fix everything!

    The Tile Shop, Inc.2018-07-03
  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    Fast paced industrial retail environment with great benefits and base salary. Profit share and commission.

    Cons

    It takes time to build a client list to make commission.

    The Tile Shop, Inc.2018-05-10
  6. Helpful (5)

    "Save yourself the trouble and DONT do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    On a slow night you get paid to sit down and do nothing.

    Cons

    A “friend” that refers you to this company isn’t a friend at all. In fact, the person that referred me to this company gets $500 the first two six month periods I stay at this nightmare job. For starters, The Tile Shop doesn’t care about their employees whatsoever. Benefits are scarce, and the commission rate is very low in comparison to other companies. Many stores do not even have a break room for their employees. It’s...

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    Advice to Management

    Stop being corporate robots and have some compassion for your employees. It’s okay to be sick or take a day off.

    The Tile Shop, Inc.2018-01-29
  7. Helpful (6)

    "YOU. Listen to our reviews!!! Don't fall into the trap."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Greenwood, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for less than a year

    Pros

    The ability to gain connections to professionals with-in the same construction industry.

    Cons

    The Tile Shop is a dying brand, the brand is slowly being choked its breath away. If The Tile Shop does not turn away from their current ways of doing business, there will be many people out of a job by 2020. I truly don't wish this upon the people, but it will happen if things don't change. I would highly recommend not working here if you love your family, you're in school, or you're a Professional Salesman. They...

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    Advice to Management

    Listen to the people.

    The Tile Shop, Inc.2017-12-06
  8. "It is nice to make extra money when it is busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design/Sales Consultant in Saint Peters, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Tile Shop, Inc. full-time for less than a year

    Pros

    Relaxed atmosphere. Control your own paycheck. Come up with your own design ideas. Work with professional installers and designers. Get off at 6 on Saturday and Sundays

    Cons

    If you do not make you sales goal you will go into subsidy and have to pay the company back out of your next paycheck. Long hours.

    The Tile Shop, Inc.2017-06-06
  9. "Keeps you busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Dunwoody, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Tile Shop, Inc. full-time for more than a year

    Pros

    You can really allow your creativity take control!

    Cons

    Commission based pay is a no go in my opinion hourly incentive should be provided due to the fact employees work really hard keeping the showrooms in great shape!

    Advice to Management

    The managers I worked with/for at the Dunwoody location are amazing!

    The Tile Shop, Inc.2017-05-03
  10. Helpful (5)

    "The Worst Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Haltom City, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Tile Shop, Inc. full-time for less than a year

    Pros

    They have a beautiful showroom with a huge selection of tile. There were some good coworkers who made the job not so horrible.

    Cons

    Coworkers constantly stealing others clients... the manager will do little to help even though you have a paper trail to prove it. Managers steal your deals as well. Managers have little sales training and think they are teaching some new techniques. They expect you to rush the door to customers which customers hate. You are always being told how you are going to make so much but it never transpires. You are 100% commission...

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    Advice to Management

    Quit promoting sales associates to managers if they are not honest and qualified to lead a team. Pay employees hourly, plus commission to ensure the happiness and loyalty of your employees. Stop demanding managers get employees to write good reviews online and start making real changes in your organization.

    The Tile Shop, Inc.2017-05-31
Found 55 reviews