The Tile Shop, Inc. "work life balance" Reviews | Glassdoor

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The Tile Shop, Inc. Reviews

Updated Oct 14, 2019

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
50%
Approve of CEO
The Tile Shop, Inc. CEO Cabell Lolmaugh (no image)
Cabell Lolmaugh
14 Ratings
  1. Helpful (2)

    "this place sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Tile Shop, Inc.

    Pros

    there is not any pros what so ever!!! this place is a horrible place to work. my coworkers were great though and have no issues with them.

    Cons

    no work life balance. very long hours, coworkers will take sales from you, everything has to be one by the book even if you have a different way of selling, you have to do online training which takes months to complete. on top of that you do it on your own time and DO NOT get paid for it.

    Advice to Management

    online training needs to be done at the work place. if people have to do it at home yu NEED TO PAY them for their time they are working. plus selling samples??? and if you don't have it in stock the customer has to buy a whole box???? i've never been to a place where i had to pay for a sample. the answer for that is well.....you can return it for a full refund. well what if they don't want to drive back and go to... the hassle of returning the sample.

    Show More
    The Tile Shop, Inc.2016-05-04
  2. Helpful (3)

    "Run As Quick As Possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Tile Shop, Inc. full-time for more than a year

    Pros

    Health Insurance, 401k. Fair Pay If outstanding sales performer.

    Cons

    Everything. Commission only job, but management has you doing all sorts of non sales duties which you are not paid for and takes you away from the sales floor, such as cleaning bathrooms and the store, stocking shelves and all sorts of non sale activities management desires. Terrible sales environment, employees and management stealing your sales. Terrible work/life balance.

    Advice to Management

    Change pay structure. Hire cleaning staff. Have warehouse employees do more.

    The Tile Shop, Inc.2015-12-10
  3. Helpful (2)

    "Great place to work and establish a rewarding career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook

    I have been working at The Tile Shop, Inc. full-time for more than 5 years

    Pros

    Detailed training program focusing on design, sales, and customer service Customer-focused team environment Commission allows you to control how much money you make; unlimited earning potential Great management and support staff Advancement opportunities at all levels

    Cons

    Retail hours can make it tough to maintain a good work-life balance Sales can have a stressful environment at times More likely to be promoted if you are more available to relocate

    Advice to Management

    Continue to offer the support and training necessary to succeed Managers should focus more on development of staff and less on individual sales Add stock options to sales associates' compensation packages

    The Tile Shop, Inc.2015-03-26
  4. "No Work/Life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook

    I worked at The Tile Shop, Inc. full-time for more than 8 years

    Pros

    Worked here for a long time. Some great people still at corporate. Open culture and open door policy. Stores very well layed out and great product to sell

    Cons

    No work/life balance. Work extremely hard for below average compensation. Senior management not open about the goals or plans.

    Advice to Management

    Value employees. Be open to discussion and ideas

    The Tile Shop, Inc.2014-04-06
Found 285 reviews