The Townsend Hotel Reviews | Glassdoor

The Townsend Hotel Reviews

4 reviews

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3.7
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Recommend to a friend
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Employee Reviews

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  1. "Great Hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Birmingham, MI
    Former Employee - Cook in Birmingham, MI
    Recommends
    Positive Outlook

    Pros

    -You are working with the best in the business. Perfection and exceeding expectations is what they are all about. You will learn from the best.
    -Management cares. They do want the best for their people

    Cons

    advancement. An independent Hotel.


  2. Helpful (1)

    "Front Desk Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Ferndale, MI
    Former Employee - Guest Service Representative in Ferndale, MI
    Doesn't Recommend
    Positive Outlook

    I worked at The Townsend Hotel (More than a year)

    Pros

    The environment is lovely and interesting people stay there. Longer term stays get to know them.

    Cons

    Terrible pay, inconsistent hours, have to pay for parking from meager salary.

    Advice to Management

    Rectify the cons listed above.

  3. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in White Lake, MI
    Former Employee - Anonymous Employee in White Lake, MI

    I worked at The Townsend Hotel (More than 3 years)

    Pros

    They are very focused on knowing every member of the team

    Cons

    Lack of training and enforcement of company policies


  4. "It was fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk
    Current Employee - Front Desk
    Recommends
    Neutral Outlook

    I have been working at The Townsend Hotel full-time (Less than a year)

    Pros

    Comraderie among fellow workers; exciting seeing celebrities

    Cons

    Low pay; hotel is independent so there's fewer opportunities to move up.