The Travel Corporation Reviews | Glassdoor

The Travel Corporation Reviews

Updated February 22, 2017
91 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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The Travel Corporation CEO Brett Tollman
Brett Tollman
34 Ratings

91 Employee Reviews

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Pros
  • This is a good company to work with giving employees work-life balance (in 7 reviews)

  • Great company with good benefits (in 8 reviews)

Cons
  • In addition, currently trying to get development environments provisioned is hard work but migration to the cloud will hopefully solve this issue (in 4 reviews)

  • High staff turnover and poor morale characterized most teams (in 3 reviews)

More Pros and Cons

  1. "Family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This place is like family. Aside from the travel perks, the people are what make this place so great. Benefits are good too

    Cons

    The pay could be better but definitely not a deal breaker. The free trip and commission more than make up for it.

    Advice to Management

    Don't ever lose touch with your staff.


  2. "Stable Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Travel Corporation full-time

    Pros

    Stable company, fun product, technology focused. Long tenure is common.

    Cons

    Large, bureaucratic, and very top down (fall in line) and insular. The various business have become homogenized over time, making it difficult to compete in a very competitive and shrinking market.


  3. "Could Use Some Improvements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in Anaheim, CA
    Current Employee - Travel Consultant in Anaheim, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Travel Corporation full-time (More than 3 years)

    Pros

    Great product, flexible hours after working there for a few months, free trips / discounts

    Cons

    Management who played favorites, no pay raises, commission paid during high months of travel while the rest of the year you have to scrape by

    Advice to Management

    Allow pay raises to keep your employees motivated!


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  5. Helpful (5)

    "Low pay, high-stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Pretty good benefits - in addition to healthcare, dental, etc. they offer FSA's for healthcare and childcare and will match 50% 401(k) contributions up to 3% of your salary.
    -There are some really stellar employees and leaders within the company, depending on the brand. There is a feeling of camaraderie and being "in it together", especially when it comes to dealing with the CEO.
    -In my department, there was emphasis placed on work-life balance. Important doctor's appointments, children sicknesses, etc. were dealt with with understanding and respect. However, emails and texts are frequent on nights and weekends, sometimes requiring immediate action.
    -Some departments are eligible for occasional trips, and all employees receive discounts on brand products.

    Cons

    -CEO rules through fear; pretty much the only communication received from him is negative, and extremely positive accomplishments/recognition is met either with silence or "Great BUT a shame XYZ isn't included..." Nothing is ever good enough, job security is non-existent, and his negative e-mails send brand/department heads into a high-cortisol-stress-attack-spin that trickles down.
    -Pay is quite low compared to industry standards, and pay increases have been halted company-wide for the past two years. "Budget cuts" are cited, yet TTC continues to buy more multi-million-dollar properties, brands, and river cruise ships each year. All revenue goes into buying MORE MORE MORE with this family company, not to reward the employees responsible for its growth. I am sure the upper execs receive more generous compensation, but their necks are always halfway down the chopping block.
    -For these reasons and more, turnover is quite high. You never know who will leave or be asked to leave. Job security really is non-existent, which adds to the extremely high-stress environment of the office. Most high-quality employees leave within a few years because initial excitement of working for a well-known and respected travel company is not worth the incredibly high stress and mediocre pay.
    -Depending on department, room for growth can be relatively non-existent.

    Advice to Management

    -Invest in your employees like you invest in your products, as they are what will really keep your company successful.
    -CEO would greatly benefit from learning the "compliment sandwich", or from recognizing that the key to retaining high-value staff is to treat them with respect and offer both praise and constructive criticism.


  6. Helpful (1)

    "Travel Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential in Los Angeles, CA
    Former Employee - Confidential in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Travel Corporation full-time (More than 3 years)

    Pros

    Fast pace and energetic

    Cons

    Salary low, No Job Security, Chaotic Management

    Advice to Management

    Offer better Support and less pressure


  7. "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Anaheim, CA
    Current Employee - Accountant in Anaheim, CA
    Recommends
    Positive Outlook

    I have been working at The Travel Corporation full-time (More than 5 years)

    Pros

    Great company with good benefits. Its a place where you know everyone and the upper management are friendly and accessible.

    Cons

    upward mobility sometimes is limited. Yearly increases have been sparse to non existent. Communication within the company can be hard as they have offices all over the world that have to interact but is difficult because of the time difference.


  8. Helpful (3)

    "Air Transportation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Air Transportation Specialist, HDQ in Yorba Linda, CA
    Former Employee - Air Transportation Specialist, HDQ in Yorba Linda, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Travel Corporation (Less than a year)

    Pros

    Free lattes in the breakroom.

    Cons

    incompentant management, unfair practices, age discrimination

    Advice to Management

    Fire your Air Transportation manager


  9. "Interesting, fast-paced environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The Travel Corporation full-time

    Pros

    Corporate benefits, ability to take on more and more assignments, great opportunity to gain experience. Very fast-paced office with many different brands and assignments. Considering the stressful nature of the job, position offers a relatively strong work-life balance.

    Cons

    Little room for growth within department in terms of promotion to a higher position. Can be extremely high-stress at times.


  10. "Great company - values home life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anaheim, CA
    Current Employee - Anonymous Employee in Anaheim, CA
    Recommends
    Positive Outlook

    I have been working at The Travel Corporation full-time (Less than a year)

    Pros

    The Travel Corporation is an excellent company. They really value their employees and encourage home-life balance. It is rate that you will get an email from a supervisor or co-worker on the weekends or evenings. Management really cars about employees including when employees are dealing with difficult personal issues in their life. They give employees the opportunities to express their ideas and concerns - even to executive management. They are even doing a global contest where any employee can give suggestions for improving the company, its brands (products) or cost saving measures. Winners will even receive a cash reward!! The company is also really good a giving employees opportunities to work in other departments.. They have wonderful travel benefits that get even better the longer that you work there. I highly recommend working for The Travel Corporation or any of its brands.

    Cons

    There aren't any cons that I have experienced. We have a great team environment where employees are passionate about what we do. If you don't think you can be passionate about the travel industry or don't work well in a collaborative environment then it wouldn't be the right company for you.

    Advice to Management

    Keep up the good work.


  11. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Travel Corporation full-time

    Pros

    Aside from the amazing travel benefits that come with this job, there are also incentives that the leadership teams will put together to create a fun and friendly atmosphere to work in.

    Cons

    The company offers a great training program for Reservation Agents but there are some positions where you are learning as you go.



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