The UPS Store Manager Reviews | Glassdoor

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The UPS Store Manager Reviews

Updated May 24, 2019

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Found 131 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
88%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
37 Ratings
  1. "Great retail job with opportunities to learn new skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Chicago, IL

    I have been working at The UPS Store full-time for more than 5 years

    Pros

    Solid retail job with a lot of opportunities to learn new skills and grow. Franchise owner is a wonderful boss that cares about employees.

    Cons

    Slight disconnect between corporate logistics and franchise stores when problems arise.

    The UPS Store2019-05-23
  2. "Learned a lot."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The UPS Store full-time

    Pros

    Tons of things to learn about in the shopping industry, as well as printing and a plethora of other services.

    Cons

    Franchises don’t allow much room for growth.

    The UPS Store2019-05-25
  3. "Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 

    I have been working at The UPS Store part-time for more than a year

    Pros

    Good for a partime job if you going to College Challenging work (knowing how to pack someone's belongings) Variety of services to provide to keep job interest Get to know mailbox holders as people

    Cons

    Not much room for growth unless planning to work in corporate or as a driver etc.

    The UPS Store2019-05-15
  4. "Great Way to Gain Experience in Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Columbia, SC

    I have been working at The UPS Store full-time for more than 5 years

    Pros

    You will learn customer service, sales, and print knowledge

    Cons

    Retail Hours, dealing with rude customers

    The UPS Store2019-05-07
  5. "Not a career, but not a bad job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at The UPS Store full-time for more than 5 years

    Pros

    Good variety work, the hours are reasonable, you learn a lot of different skills.

    Cons

    No room for growth, the personality of the store depends on the current owner. It's just a glorified retail job.

    The UPS Store2019-04-06
  6. "Easy working environment"

    StarStarStarStarStar
      Former Employee - Retail Store Manager in Omaha, NE

      I worked at The UPS Store part-time for more than 3 years

      Pros

      learn basic communication and sales skills

      Cons

      no structure/hierarchy for employees

      The UPS Store2019-04-02
    • "Good for short term/part time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Greensboro, NC

      I have been working at The UPS Store full-time for more than 5 years

      Pros

      Good for college kids looking for part time

      Cons

      Not a lot of room to move up or receive raises

      The UPS Store2019-03-07
    • "Being your own boss"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Owner/Manager in Tucson, AZ
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The UPS Store full-time for more than 10 years

      Pros

      Fast -paced. New tasks and experiences everyday.

      Cons

      Constantly dipping in franchise pockets by implementing the need to buy new equipment for business even of it is not relevant to customer needs.

      The UPS Store2019-01-31
    • "Find a good owner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - General Manager in Denver, CO
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at The UPS Store for more than 3 years

      Pros

      Great experience learning small business retail

      Cons

      Corporate UPS is hardly a resource that can be utilized to improve business

      The UPS Store2019-01-16
    • Helpful (1)

      "Current Long Term Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Print Production Manager in Lexington-Fayette, KY
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at The UPS Store full-time for more than 10 years

      Pros

      The pros very from location to location as The UPS Stores are a franchise so you will work for different people. My experiences have been great at my store. You have the opportunity to learn many different things working here. Flexible schedules, some benefits depending on the owner.

      Cons

      Franchises is general I feel like limit your opportunity. It is a national company but because they are independently owned and operated is the benefits packages are just not as available. Small businesses for the most part can't afford a really nice package that could be obtained if you worked for UPS.

      Advice to Management

      Look into getting a benefits package together for employees based on the entire network. Offer the packages to your Franchises who can then offer it to their employees. To be so closely related to UPS there should be some way to make something affordable and nice for the people who help run your businesses.

      The UPS Store2018-12-02
    Found 131 reviews