The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Jun 13, 2019

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Found 836 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
72%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
191 Ratings
Pros
Cons
  • "Most jobs will have no benefits(in 84 reviews)

  • "No advancement opportunities, low pay(in 49 reviews)

More Pros and Cons
  1. "Fun Job and Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 

    I worked at The UPS Store part-time for less than a year

    Pros

    Challenging work (knowing how to pack someone's belongings) Variety of services to provide to keep job interest Get to know mailbox holders as people

    Cons

    Not much room for growth unless planning to work in corporate or as a driver etc.

    The UPS Store2019-05-08
  2. "Very friendly place to work!"

    StarStarStarStarStar
      Former Employee - Store Associate 

      I worked at The UPS Store part-time

      Pros

      Once you get the hang of the responsibilities, this job is very comprehensive and fun to work.

      Cons

      The managers could sometimes be quite lazy and would not help as much as needed.

      The UPS Store2019-06-13
    • "Great place for college students"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Representative 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The UPS Store part-time for less than a year

      Pros

      Great schedule and nice hours

      Cons

      The pay is a little low

      The UPS Store2019-06-12
    • "Store Associate"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at The UPS Store

        Pros

        Active, Great co-workers, and flexible schedule.

        Cons

        Have to be moving a lot

        The UPS Store2019-06-10
      • "Good job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Courier in Salt Lake City, UT

        I worked at The UPS Store full-time for more than a year

        Pros

        good pay but stressful work environment.

        Cons

        Stressful dealing with the route.

        The UPS Store2019-06-11
      • "Good part-time job"

        StarStarStarStarStar
          Former Employee - Store Associate 

          I worked at The UPS Store part-time

          Pros

          Reasonable working conditions and good management

          Cons

          Long hours on your feet

          The UPS Store2019-06-03
        • "Learned a lot."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Manager 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at The UPS Store full-time

          Pros

          Tons of things to learn about in the shopping industry, as well as printing and a plethora of other services.

          Cons

          Franchises don’t allow much room for growth.

          The UPS Store2019-05-25
        • "Great retail job with opportunities to learn new skills"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Retail Store Manager in Chicago, IL

          I have been working at The UPS Store full-time for more than 5 years

          Pros

          Solid retail job with a lot of opportunities to learn new skills and grow. Franchise owner is a wonderful boss that cares about employees.

          Cons

          Slight disconnect between corporate logistics and franchise stores when problems arise.

          The UPS Store2019-05-23
        • "good student job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Shipping Clerk 

          I worked at The UPS Store full-time for more than a year

          Pros

          You get to learn all of the basics as far as faxing,scanning, copying, etc. The customers/mailboxholders can make the job great once you form a relationship with them.

          Cons

          This isn't a job where you want to stay. Only think temporary. They are all franchises. With that being said, you will more than likely not receive benefits, paid time off, vacation, or even lunch breaks.... It can also be very stressful depending on the owner.

          Advice to Management

          If you find an employee thats great at what they do, make sure they know they are appreciated with at least some form of a raise or incentive to stay....

          The UPS Store2019-06-07
        • "Good Job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Sales Associate 

          I have been working at The UPS Store full-time for more than a year

          Pros

          Small company with a family feeling

          Cons

          Low pay and no benefits

          The UPS Store2019-05-22
        Found 836 reviews