The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated March 26, 2017
147 reviews

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3.0
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The UPS Store President Tim Davis
Tim Davis
24 Ratings

147 Employee Reviews

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Pros
Cons
  • No Benefits package at my particular store (in 50 reviews)

  • Starting salary is low but there is room for advancement (in 22 reviews)

More Pros and Cons

  1. "Good part time job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store part-time

    Pros

    Flexible hours.
    Great college part time job.

    Cons

    No room for growth/moving up in the company.
    No benefits


  2. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at The UPS Store full-time

    Pros

    Flexible Schedule, competitive wage, No late nights

    Cons

    Non creative atmosphere, Corporate environment, Constantly rude customers


  3. "Not too bad depending on the owner"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store full-time

    Pros

    Got paid by the hour and not salaried

    Cons

    No benefits, No sick days, these perks are at the discretion of the owner

    Advice to Management

    work these things into your budgets


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  5. "Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store full-time

    Pros

    no late nights, pay, people

    Cons

    split off days. Nothing else


  6. "Good place to work, but the owner was terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The UPS Store part-time

    Pros

    Great coworkers, always busy, and always learning new skills

    Cons

    The owner was terrible and would belittle customers in front of employees and throw temper tantrums

    Advice to Management

    Change the owner


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time

    Pros

    Relaxed, Mellow, Amusing, Fun, Positive

    Cons

    Low pay, Boring, Bad insurance,

    Advice to Management

    Encourage growth


  8. "Depends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store part-time

    Pros

    Networking ability, interesting encounters, convenient

    Cons

    Depending on franchise owner, manages store good or bad. Can make work extremely unpleasant. No air-conditioning is awful for starters. Your enjoyment depends on the owner. Corporate inspectors are too nit-picky as well.


  9. "Store 2825"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Baton Rouge, LA
    Current Employee - Store Associate in Baton Rouge, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time (More than a year)

    Pros

    Coworkers are amazing and you're able to meet new people everyday

    Cons

    Low pay and total disregard to emergent family problems

    Advice to Management

    Treat personnel better, be more understanding


  10. "Part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A great part time job for students. Great hours and flexible.

    Cons

    Every store is run differently because they are independently run.


  11. "Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Leader in Louisville, KY
    Former Employee - Customer Service Team Leader in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The UPS Store full-time (More than 3 years)

    Pros

    The job itself is great. It is constantly changing and evolving. You are able to communicate with many different people with very different needs.

    Cons

    No benefits. No raises. No time off. No one accepts responsibility for errors. Often feel as though I have to gouge the customer. No paid overtime.

    Advice to Management

    Give employees motivation to stay and work for you



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