The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated July 10, 2017
115 reviews

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5.0
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The UPS Store President Tim Davis
Tim Davis
29 Ratings

115 Employee Reviews

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Pros
Cons
  • No benefits besides 10% employee discount (in 57 reviews)

  • Long hours, not much room for advancement (in 24 reviews)

More Pros and Cons

  1. "Excelent Team- Franchise Owned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Assistant in Hudson, WI
    Former Employee - Production Assistant in Hudson, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store full-time (More than a year)

    Pros

    Franchise Owned and it felt more like a family than just a job. We all worked hard for each other. The owners treated us more than fair and everyone was a pleasure to work with.

    Cons

    Didn't get to have an actual break. We were too busy to sit and enjoy a meal. Wea ate and worked. It can be overwhelming during busy seasons and hours can be long. Deadlines are very important so if you can't meet those, don't bother. I don't really find anything such a con but no breaks unless we got lucky every now and then.

    Advice to Management

    Give breaks. Hire cheap staff that can do the light basic work while we can finish important high paying projects.


  2. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL

    I worked at The UPS Store part-time (More than 3 years)

    Pros

    Part time college employee. Management works with you. Family-owned small business feel with corporate practices.

    Cons

    limited personal growth. Seasonal employment due to local colleges

  3. "Great work environment, customers are nice most of which you can chat up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Frisco, TX
    Current Employee - Sales Associate in Frisco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time (More than a year)

    Pros

    Im only 17 so the pay is great, $12 base pay but just this year I have made $1200+ from bonuses and commission

    Cons

    None really but sometimes I have to work by myself so it can be intense/stressful. Also when managers quit I have to take over which can be a lot saying I only work 30hrs/wk


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The UPS Store (More than a year)

    Pros

    Ability to learn communication skills and customer service. Easy going part time job.

    Cons

    none that I can personally think of


  5. "Great Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The UPS Store part-time (More than 3 years)

    Pros

    Flexible Hours, Simple Work, Decent Pay

    Cons

    Customer Service, Retail, Lots of Down Time

    Advice to Management

    Focus more on employee training and development


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Manager in Sacramento, CA
    Current Employee - Customer Service Manager in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time (More than a year)

    Pros

    The UPS Store is a great place to work, most store owners offer flexible hours and relatively good pay.

    Cons

    The clientele is not always pleasant, and the programs that you have to use can be confusing at times.


  7. "Great Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Foster City, CA
    Former Employee - Front End Cashier in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store full-time (Less than a year)

    Pros

    Fast paced, great customers, right by the water!

    Cons

    Nothing was wrong with working here, I enjoyed it.

  8. "Digital Print Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store part-time

    Pros

    Nice environment with a local, hometown feel. Great experience to learn and grow as a digital designer.

    Cons

    At times, it can be slow-moving.


  9. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store part-time

    Pros

    Store owner is amazing and very helpful with any questions

    Cons

    There is no room to move up from management of an individual store due to the fact that they are all individually owned.


  10. Helpful (1)

    "Great experience with wonderful owner, manager and coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Flower Mound, TX
    Current Employee - Assistant Manager in Flower Mound, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The UPS Store part-time (More than 5 years)

    Pros

    Flexible schedule, great customer service experience, wonderful staff. Teaches an array of different services and teaches you to balance priorities for simultaneous customers.

    Cons

    Rare negative customer interactions. Limited advancement opportunity due to franchise. Pay is limited also due to franchise, you will have to move on for advancement.


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