The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Sep 10, 2019

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Found 877 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
200 Ratings
  1. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Etobicoke, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time for less than a year

    Pros

    Great customers and co workers

    Cons

    Boss is a perfectionist, charges customers money for anything and never compliments her workers. Will tell you what you want at interview but will never pay you more then minimum wadge.

    The UPS Store2019-09-10
  2. "Really good job for those looking for a side job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store part-time for less than a year

    Pros

    Flexible hours Good for students Good for part-time evening work

    Cons

    Late nights sometimes Stressful Customers are pretty awful at times

    The UPS Store2019-09-04
  3. "Great job, but need of better pay due to financial problems"

    StarStarStarStarStar
     

    I have been working at The UPS Store

    Pros

    Great environment and employees. Very fun and easy job.

    Cons

    Owner of franchise needs work on communication skills

    Advice to Management

    More communication between leader and employees

    The UPS Store2019-08-31
  4. "My Experience at The UPS Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Center Associate in Houston, TX
    Doesn't Recommend

    I worked at The UPS Store full-time for more than a year

    Pros

    Sundays off, flexible scheduling, holidays off, and no late working hours.

    Cons

    Salaries were low and no benefits at all.

    Advice to Management

    I think that the stores should offer benefits to their employees such as dental, vision, and general healthcare. There should also be payed sick/personal days and payed holidays. Employees at privately owned businesses deserve the same benefits as the corporate employees, because their health and wellbeing is just as important.

    The UPS Store2019-08-31
  5. "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graphic Designer in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time for more than 3 years

    Pros

    Easy work load with growing print business

    Cons

    No benefits and little room for advancement

    The UPS Store2019-08-28
  6. "Nice Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store part-time for more than a year

    Pros

    Duties and work responsibilities are relatively easy and simple in a laid back, friendly environment.

    Cons

    Little room to grow or advance

    The UPS Store2019-08-21
  7. "Good Company but no room for growth if your not an owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time for more than 3 years

    Pros

    flexible due to being independently owned

    Cons

    no ups benefits since its not apart of ups

    The UPS Store2019-08-21
  8. Helpful (1)

    "Lovely manager, owner needs a little work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chester, VA

    I worked at The UPS Store part-time for less than a year

    Pros

    Expertly run by the manager and assistant manager. Very professional, very detailed, fair, attentive to customers, knowledgeable about both the retail and logistics end of the job.

    Cons

    the owner was brash at times very numbers hungry, but fair and very lenient with employee personal needs.

    Advice to Management

    Become the owner 😁

    The UPS Store2019-08-19
  9. "Great college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at The UPS Store part-time for more than a year

    Pros

    Very flexible with scheduling. Can become a notary and live-scan operator.

    Cons

    Can’t really move up in positions

    The UPS Store2019-08-19
  10. "Great Place to work and get started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Graphic Designer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The UPS Store full-time for more than 3 years

    Pros

    Gain skills Learn how to use copiers Customer Service Networking

    Cons

    No Advancement if you're looking for a career

    The UPS Store2019-08-19
Found 877 reviews