The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Jul 17, 2019

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Found 847 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
193 Ratings
  1. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Courier in Salt Lake City, UT

    I worked at The UPS Store full-time for more than a year

    Pros

    good pay but stressful work environment.

    Cons

    Stressful dealing with the route.

    The UPS Store2019-06-11
  2. "Store Associate"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at The UPS Store

      Pros

      Active, Great co-workers, and flexible schedule.

      Cons

      Have to be moving a lot

      The UPS Store2019-06-10
    • "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Grosse Pointe, MI
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at The UPS Store full-time for more than a year

      Pros

      laid back atmosphere and good customer service experience. lenient around scheduling beside peak.

      Cons

      Gets very busy around peak season

      The UPS Store2019-06-21
    • "Okay"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Stockbridge, GA

        I worked at The UPS Store full-time for more than a year

        Pros

        Great place to learn new skills and connect with people

        Cons

        A franchise so depending on the owners could be bad or good

        The UPS Store2019-06-20
      • "Good part-time job"

        StarStarStarStarStar
          Former Employee - Store Associate 

          I worked at The UPS Store part-time

          Pros

          Reasonable working conditions and good management

          Cons

          Long hours on your feet

          The UPS Store2019-06-03
        • Helpful (1)

          "Great retail job with opportunities to learn new skills"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Retail Store Manager in Chicago, IL

          I have been working at The UPS Store full-time for more than 5 years

          Pros

          Solid retail job with a lot of opportunities to learn new skills and grow. Franchise owner is a wonderful boss that cares about employees.

          Cons

          Slight disconnect between corporate logistics and franchise stores when problems arise.

          The UPS Store2019-05-23
        • "Learned a lot."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Manager 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at The UPS Store full-time

          Pros

          Tons of things to learn about in the shopping industry, as well as printing and a plethora of other services.

          Cons

          Franchises don’t allow much room for growth.

          The UPS Store2019-05-25
        • "Stay away, trust me."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Graphic Designer/Print Production in Carmel, IN
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I worked at The UPS Store full-time for less than a year

          Pros

          Maybe the job title, but you'll never get to do anything related to it.

          Cons

          NO benefits, even for full-time. Think you're going to be a graphic designer? Nope, they hired you to be a freight packer, heavy lifter, and cashier. It's thankless, back-breaking, menial labor.

          Advice to Management

          Stop treating employees like pawns and recognize them as people. Don't lie about the job title. Stop cheating customers by falsely inflating package dimensions.

          The UPS Store2019-06-28
        • "good student job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Shipping Clerk 

          I worked at The UPS Store full-time for more than a year

          Pros

          You get to learn all of the basics as far as faxing,scanning, copying, etc. The customers/mailboxholders can make the job great once you form a relationship with them.

          Cons

          This isn't a job where you want to stay. Only think temporary. They are all franchises. With that being said, you will more than likely not receive benefits, paid time off, vacation, or even lunch breaks.... It can also be very stressful depending on the owner.

          Advice to Management

          If you find an employee thats great at what they do, make sure they know they are appreciated with at least some form of a raise or incentive to stay....

          The UPS Store2019-06-07
        • "Good Job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Sales Associate 

          I have been working at The UPS Store full-time for more than a year

          Pros

          Small company with a family feeling

          Cons

          Low pay and no benefits

          The UPS Store2019-05-22
        Found 847 reviews