The UPS Store Reviews | Glassdoor

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The UPS Store Reviews

Updated January 19, 2018
640 reviews

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640 Employee Reviews

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Pros
Cons
  • No benefits besides 10% employee discount (in 66 reviews)

  • Starting salary is low but there is room for advancement (in 24 reviews)

More Pros and Cons

  1. Helpful (2)

    "Pack and ship expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store part-time

    Pros

    The job is very diverse in what work needs to be done which keeps things interesting. You will need to be able to make decisions based on items brought in and figure the best way to package and ship items. Can be very busy which keeps you from being bored. Learn how to work printers, laminators, binding machines, and much more.

    Cons

    some days can be very slow and can lead to being bored. Some customers can be tricky to deal with and upset when their packages do not arrive on time.


  2. "DO NOT WORK AT THE UPS STORE 6759. Decent place to work except for the manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Sales Associate
    Former Employee - Center Sales Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The UPS Store part-time (Less than a year)

    Pros

    No pros because of no benefits. I never heard of such a thing.

    Cons

    Manager was the main challenge. Difficult to work with because he's rude, aggressive, annoying and irritating.

    Advice to Management

    Hire better managers that are easy to work with and makes the work environment more pleasant to work in.

  3. "I love working there. The employees are super nice and the regular customers are very friendly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping Clerk
    Current Employee - Shipping Clerk
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store part-time (Less than a year)

    Pros

    The environment is low stress. The day to day tasks are usually fairly enjoyable and they vary daily. Shipping and packaging are not extremely difficult tasks.

    Cons

    There’s not really much room to advance because each store is a franchise and there’s only a couple of different titles you can have (store clerk, manager, owner).


  4. Helpful (1)

    "Franchised Center Manager's Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Las Vegas, NV
    Current Employee - Center Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time (More than 3 years)

    Pros

    Great customer service training. Rewarding experiences with small business owners. Wealth of acquirable skills. Community-based business.

    Cons

    It's all about who you work for and what they're willing to do for you in return for what you give them. Difficult to overcome some customers' objections to fixed pricing. Lots of responsibility. Can become stagnant in personal growth.

    Advice to Management

    Performance based compensation does very little to improve profits. STR achievements are a vanity project.


  5. "It's okay, the owner isn't the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The UPS Store part-time

    Pros

    They worked around my school schedule, and I can market their printing services to apply for bigger print shops down the road

    Cons

    You get blamed for expensive shipping prices sometimes, can find a less stressful job for the same wage (minimum), and never had any official training just kind of learned by asking a lot of questions. There are a lot of shipping laws it is important to know what you can do and what you can't.

    Advice to Management

    Do official training sessions


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store part-time

    Pros

    best place to work for full time students

    Cons

    requires a lot of hardwork


  7. "Good environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Saline, MI
    Current Employee - Sales Associate in Saline, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time (More than a year)

    Pros

    Excellent environment to work at, at least in my franchise

    Cons

    Other franchises may have different experiences

  8. "Low Pay High Stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Bethesda, MD
    Former Employee - Store Manager in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The UPS Store full-time (More than a year)

    Pros

    I didn't see any pros

    Cons

    Low payment and High stress


  9. "Great job for a student, zero career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work schedule
    Nice co-workers
    Friendly customrs

    Cons

    Dead end job
    Low compensation
    0 benefits

    Advice to Management

    Pay employees a bit more and it won't be such a revolving door.


  10. "graphic designer"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The UPS Store full-time

    Pros

    Nice people, okay pay, and benefits

    Cons

    I had to take care of packages and the register. I was hired to be a graphic designer, not a store clerk


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