The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Sep 10, 2019

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Found 877 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
200 Ratings
  1. "Calm workplace with instances of hectic situations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend

    I worked at The UPS Store full-time for less than a year

    Pros

    Relatively easy tasks, well-maintained environment, and friendly co-workers.

    Cons

    Cheap boss, terrible hours, and incompetent customers. When talking to my co-workers I was told that the job didn't have many career opportunities. Some were working for years with little to no raises.

    The UPS Store2019-08-17
  2. "Business Consultant - Experienced professional with many years of people experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Franchise Business Consultant in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at The UPS Store full-time for more than 10 years

    Pros

    Market leader. Excellent support for personal growth

    Cons

    Retail side getting to be dominated by Amazon

    The UPS Store2019-08-13
  3. ""Part-time" means full-time w/o benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate in Lancaster, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The UPS Store part-time for more than a year

    Pros

    Wide range of tasks to perform on a daily basis Not physically or mentally intensive beyond normal customer service

    Cons

    No benefits despite working an average of 40 hrs/wk Pay starts at normal retail rate without any explicit path for promotion Lack of room for professional development You'll be expected not to make mistakes after a month, despite the complexity of the shipping/packaging aspect of the job

    Advice to Management

    Part-time doesn't mean 40 hours. It should either be a serious part-time job with resources to help people get by on part-time work, or it should be full-time with benefits

    The UPS Store2019-08-13
  4. "Ups guide"

    StarStarStarStarStar
    Current Employee - Store Manager 

    I have been working at The UPS Store full-time

    Pros

    Lots of hours and very friendly oriented

    Cons

    Not enough pay for the hours

    The UPS Store2019-08-12
  5. "Great People. Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clerk in Glen Carbon, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store part-time for more than a year

    Pros

    Flexible Hours. Good For College Students.

    Cons

    Busy During Holidays. Can be hard to move up ladder.

    Advice to Management

    Update Technology.

    The UPS Store2019-08-07
  6. "Not a lot of growth"

    StarStarStarStarStar
    Current Employee - Assistant Manager in Las Vegas, NV

    I have been working at The UPS Store full-time for more than a year

    Pros

    Laid back job good for college kids

    Cons

    Exhausting shifts and long hours

    The UPS Store2019-08-06
  7. "Its not bad"

    StarStarStarStarStar
    Former Employee - Sales Associate in Tallahassee, FL

    I worked at The UPS Store full-time for more than a year

    Pros

    Its not a bad gig if you're still in school full-time.

    Cons

    Long hours specially during the holiday season.

    The UPS Store2019-08-03
  8. "Ok for entry level"

    StarStarStarStarStar
    Former Employee - Manager/Graphic Designer in Toronto, ON

    I worked at The UPS Store full-time for more than a year

    Pros

    Pretty casual and comfortable environment

    Cons

    No room for growth No benefits

    The UPS Store2019-08-02
  9. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at The UPS Store part-time for more than a year

    Pros

    Easy becoming a notary easy to get in

    Cons

    not many hours job can be demanding

    The UPS Store2019-08-01
  10. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - UPS Store Clerk in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at The UPS Store full-time for more than 3 years

    Pros

    You get a discount on shipping

    Cons

    doing as much work as the post office (sometimes more) but being paid way less

    The UPS Store2019-08-01
Found 877 reviews