The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Jul 17, 2019

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Found 847 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
193 Ratings
  1. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Notary 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The UPS Store full-time

    Pros

    You will be a jack of all trades

    Cons

    No cons. If you are looking for a job, this one is a real one

    The UPS Store2019-05-21
  2. "Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 

    I have been working at The UPS Store part-time for more than a year

    Pros

    Good for a partime job if you going to College Challenging work (knowing how to pack someone's belongings) Variety of services to provide to keep job interest Get to know mailbox holders as people

    Cons

    Not much room for growth unless planning to work in corporate or as a driver etc.

    The UPS Store2019-05-15
  3. "Wouldn't go back."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in The Villages, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The UPS Store full-time for more than a year

    Pros

    Only pro was that it was a job.

    Cons

    Owners don't care about screwing over employees or how unfair their management team acts.

    Advice to Management

    Maybe actually get up from the desk and do your job?

    The UPS Store2019-05-28
  4. "Worst employer"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Cleveland Heights, Cuyahoga, OH

      I worked at The UPS Store part-time for less than a year

      Pros

      Pay is commensurate with the work

      Cons

      Poor guidance, zero flexibility, and not engaging with employees

      The UPS Store2019-06-18
    • "Fun Job and Great Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate 

      I worked at The UPS Store part-time for less than a year

      Pros

      Challenging work (knowing how to pack someone's belongings) Variety of services to provide to keep job interest Get to know mailbox holders as people

      Cons

      Not much room for growth unless planning to work in corporate or as a driver etc.

      The UPS Store2019-05-08
    • "Great Way to Gain Experience in Business"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Columbia, SC

      I have been working at The UPS Store full-time for more than 5 years

      Pros

      You will learn customer service, sales, and print knowledge

      Cons

      Retail Hours, dealing with rude customers

      The UPS Store2019-05-07
    • "flexible schedule"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Shipping Clerk in Los Angeles, CA

      I worked at The UPS Store full-time for more than 5 years

      Pros

      very flexible schedule, simple work easy tasks

      Cons

      not much to move up and low pay.. no benefits on the ups store front

      The UPS Store2019-05-21
    • "Poor pay scale, no benefits and UNPAID training is required off the clock."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Mobile, AL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The UPS Store part-time for less than a year

      Pros

      Hours are okay, off on Sundays.

      Cons

      No official breaks, no paid or unpaid lunch breaks. Often understaffed. Lack of training. Often had to work overtime due to busy days and understaffed. Heavy lifting during shifts when scheduled alone and no help. Inadequate or inoperable equipment.

      Advice to Management

      All training should be PAID, on or off the job, online or in person. Schedule official and uninterrupted breaks and lunches according to federal laws. Hire more people to work during peak times. Do not schedule employees to work alone during peak times. Update and or repair faulty equipment.

      The UPS Store2019-05-21
    • Helpful (1)

      "Great company to gain experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Graphic Designer in Raleigh, NC
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The UPS Store full-time for more than 3 years

      Pros

      Nice way to build a portfolio Great for designers breaking into the industry flexible with scheduling as long as you let management know ahead of time

      Cons

      Just because you're a graphic designer, doesn't mean you don't still have to tend to all the other responsibilities in the store. you will be tending to customers and running the register when not doing graphic work.

      The UPS Store2019-04-26
    • "Great On-Campus Part Time Job"

      StarStarStarStarStar
        Former Employee - Associate in Boulder, CO

        I worked at The UPS Store part-time for more than a year

        Pros

        Flexible hours Wide range of duties and learning opportunities Good management

        Cons

        Prone to severe rushes at the beginnings and ends of semesters

        The UPS Store2019-04-24
      Found 847 reviews