The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Jul 17, 2019

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Found 847 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
193 Ratings
  1. "Enjoy the Experience"

    StarStarStarStarStar
      Current Employee - Senior Sales Associate in Paducah, KY

      I have been working at The UPS Store full-time for more than a year

      Pros

      Flexible scheduling and good management

      Cons

      Individually franchised so salary is very broad

      The UPS Store2019-04-23
    • "The UPS Store"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Consultant 

      I worked at The UPS Store full-time for more than 5 years

      Pros

      Excellent leadership in San Diego.

      Cons

      Can't think of any cons.

      The UPS Store2019-04-16
    • "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Clerk 

      I have been working at The UPS Store full-time

      Pros

      Great Company and flexible hours.

      Cons

      Busy due to online shopping.

      The UPS Store2019-04-11
    • "Good Place to get Your Phone in the Door"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Clerk 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The UPS Store full-time for more than a year

      Pros

      Hours, Pay, Experience are all positive

      Cons

      Micromanagement, Your typically working with the Franchise owner.

      The UPS Store2019-04-25
    • "Franchises aren't always the best"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Lead Associate in Woodbridge, VA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at The UPS Store part-time for less than a year

      Pros

      close to home team building management experience

      Cons

      Management is highly unprofessional terrible employee turnover

      Advice to Management

      Make sure that when you go to hire someone you dont lie about the rate they will be paid, and do not blame your employees for every little thing. If you want them to do the job of a manger than pay them as such. Your employees should not have to constantly hear complaints on how much customers dislike the management in the store that they work in. Also playing favorites is not a good look

      The UPS Store2019-04-23
    • "Not a career, but not a bad job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager 
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at The UPS Store full-time for more than 5 years

      Pros

      Good variety work, the hours are reasonable, you learn a lot of different skills.

      Cons

      No room for growth, the personality of the store depends on the current owner. It's just a glorified retail job.

      The UPS Store2019-04-06
    • Helpful (1)

      "Ups"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cashier in West Hollywood, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The UPS Store full-time for more than 3 years

      Pros

      Amazing mailbox holders. & love my coworker

      Cons

      Under new management. Owners dont know anything

      The UPS Store2019-04-03
    • Helpful (1)

      "Stay Away!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Associate in Las Vegas, NV
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at The UPS Store part-time for less than a year

      Pros

      There are no pros to this position.

      Cons

      Unorganized, favoritism, low pay, no benefits, no incentives, no gas mileage reimbursement (they have you travel to other stores too)

      Advice to Management

      Get organized, stop being cheap, offer benefits

      The UPS Store2019-05-07
    • "Good Minimum wage job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in San Francisco, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The UPS Store part-time for more than a year

      Pros

      Easy, no intellectual requirement.

      Cons

      It's run by a partnership company or person, so how you will be treated depends on that.

      The UPS Store2019-04-15
    • "The ups store"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Miami, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The UPS Store part-time for less than a year

      Pros

      Friendly staff, Conveinient hours, Schedule flexibility, employees have autonomy

      Cons

      Privately owned, under paid in comparison to responcibilities

      The UPS Store2019-03-30
    Found 847 reviews