The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated Jul 12, 2019

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Found 848 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
194 Ratings
  1. Helpful (2)

    "Great, Friendly Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Associate 

    I worked at The UPS Store part-time for more than 3 years

    Pros

    -Flexible hours, especially for college students -Friendly staff -Adequate training

    Cons

    -Understaffed at times, especially during winter busy season

    The UPS Store2019-03-22
  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Retail Sales Associate in San Antonio, TX
    Recommends

    I have been working at The UPS Store part-time for more than a year

    Pros

    They are very flexible and understanding.

    Cons

    Nothing really, the job is great.

    The UPS Store2019-03-20
  3. "Easy working environment"

    StarStarStarStarStar
      Former Employee - Retail Store Manager in Omaha, NE

      I worked at The UPS Store part-time for more than 3 years

      Pros

      learn basic communication and sales skills

      Cons

      no structure/hierarchy for employees

      The UPS Store2019-04-02
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - District Sales/Operations Manager in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The UPS Store full-time for more than 10 years

      Pros

      Loved the customer interaction, and the owners were terrific.Daily business was actually fun. We worked together as a team effort.

      Cons

      There are some really nasty consumers in the World. Overcoming their challenges was a key element to creating a positive experience.

      Advice to Management

      Keep in mind that without your customer, your out of business.

      The UPS Store2019-03-18
    • "Lovely place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in South Pasadena, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at The UPS Store part-time for more than 5 years

      Pros

      Awesome individual work with meeting people

      Cons

      Low on pay but it is a franchise.

      Advice to Management

      n/a

      The UPS Store2019-03-18
    • "Processing packages and people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The UPS Store part-time for less than a year

      Pros

      Fast paced, on your feet all day, lots of customer interaction

      Cons

      Short-staffed most of the time with lines of frustrated customers backing up

      Advice to Management

      Schedule appropriate staff at the busiest times of day and week

      The UPS Store2019-03-30
    • "great college job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Fontana, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The UPS Store part-time for more than 3 years

      Pros

      great college job, teaches you things that you could use in your future career. Learning print was a huge plus and great experience overall.

      Cons

      Its franchise so pay is usually bare minimum

      Advice to Management

      Our management team was great, they always worked with our school schedules and whatever else we had going on. They also treated us with incentives like movie tickets and gift cards for completing training.

      The UPS Store2019-03-11
    • "Great Employer if your at the right location"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Notary Public in Loveland, CO

      I worked at The UPS Store part-time for more than 3 years

      Pros

      The flexibility in scheduling is fantastic, especially for students.

      Cons

      The pay is not the best but it's just above minimum wage

      The UPS Store2019-03-07
    • "Just ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Montgomery, AL

      I have been working at The UPS Store full-time for more than a year

      Pros

      Easy Work, Laid Back Environment. Until the Holidays

      Cons

      Pay not enough, Management doesnt care

      The UPS Store2019-03-20
    • "Awesome Place to Work"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at The UPS Store part-time

        Pros

        Good management, flexible hours, office environment

        Cons

        None, everything went well overall

        The UPS Store2019-03-05
      Found 848 reviews